Dell Inspiron N5110 Support Question
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Question posted by kdgillyard on September 9th, 2012
Keyboard Won't Work
Current Answers
Answer #1: Posted by RathishC on September 10th, 2012 2:12 AM
Restart the computer and the moment it starts start tapping the F2 key to boot the computer to BIOS and check if the keyboard works there or not?
Press F9 to reset the BIOS to factory default and restart the computer and check if that helps.
We will try to login to safe mode. To login to safe mode switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode to boot the computer into Safe Mode.
I would recommend you to click on the link below which will give you steps to login into Safe Mode:
Once the computer boots to safe mode, do a system restore and take the system to a prior date when it was working fine. At times it happens due to the updates not being properly installed on the system.
To perform System Restore click on the link below:
To troubleshoot the keyboard issue, you can click on the link below to get steps which may fix the issue:
You can refer the Dell Article 277550 on www.support.dell.com
Please respond for further assistance.
Thanks & Regards
Rathish C
#iworkfordell
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