Dell Inspiron N5050 Support Question
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Question posted by legebrown on May 23rd, 2012
Dell Inspiron N5050
Current Answers
Answer #1: Posted by hiteshmehra on May 24th, 2012 4:43 PM
My name is Hitesh I work for the Social Media and Community Team at Dell. It seems to be a no post issue.
We can follow the following steps to resolve this issue.
First we need to know if we are getting the dell logo or not.
Steps to follow
1 > turn off the computer
2> restart and start tapping at F2 key
3> system will take you to system bios leave the system on for 5 min and check if the computer
Turns off: If yes call dell tech support and get the Motherboard replaced. From dell technical support. Call 1800-624-9896
If no: the issue is with the operating system
4> if yes: updated the latest version of system bios.
5> log on to the support.dell.com
6> click on home users
7> click on drivers and downloads
8> put the service tag of the computer
9> check for the operating system it should be the same one on the system
To check the Operating system
a> go to start menu
b> right click on computer (in windows 7)
c> go to properties (will show win 7 64 or 32 bit operating system)
10> Download the latest version of Bios.
NOTE: charger should be plugged in while updating.
11> if still the same please follow the link : http://dell.to/fwGlC0
12> hope this is helpful information good luck.
Regards
Dell-Hitesh M
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