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Question posted by ellencarroll2010 on December 12th, 2012

Dell Inspiron N5050 Blank Screen

unable to start blank screen

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Answer #1: Posted by prateekk007 on December 12th, 2012 2:50 PM

This answer was accepted by the poster of the original question.

prateekk007

Member since:
December 5th, 2012

Points: 2,137,520

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Hi,

I’ve mentioned few troubleshooting steps below which would help you to isolate the issue.

First of all, you need to disconnect the AC Adapter, battery and hold the power button down for 20 seconds, to discharge “Static Flea Power”. Then connect AC adapter, battery and restart the system to check if there is any improvement.

Also, it would be a good idea to perform Pre-Boot System Assessment (PSA) diagnostics in order to isolate the issue. To launch the PSA diagnostics, please press and hold the “Fn” key and then press the power button. Please let me know if you get an error and do mention the code as well. Please click http://dell.to/oe1Qg1 for detailed information about PSA diagnostics and error codes.

If the diagnostics pass and no errors are returned, then you may try booting your system in Safe Mode with Networking. For that you need to restart the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Scroll down to “Safe Mode with Networking” and press enter to boot the computer into Safe Mode. If it works fine in safe mode you can try System Restore and take the system to a prior date when it was working fine. Please click http://dell.to/opfa8C for detailed instructions about system restore.

If the system does not boot in safe mode, please reboot the system in BIOS and check if the hard drive is being detected. Follow below mentioned steps to check the hard drive functionality in BIOS.

1. Restart the computer.
2. As the computer boots, press <F2> when the Dell Splash Screen appears.
3. Look for fixed HDD.
4. Also, press F9 to load default and then press F10 to save the changes and exit. Please reply if you have any further questions.

Thanks & Regards
Prateek K

Answer #2: Posted by tongaimandy on June 13th, 2013 11:41 AM

tongaimandy

Member since:
June 13th, 2013

Points: 0

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Once you manage to open windows from system restore. Download the latest BIOS drives for your model from the Dell website. Make sure no programs are running, install the BIOS file. When your Laptop restarts the problem will be solved.

Related Dell Inspiron N5050 Manual Pages

Owners Manual - Page 1

Dell Inspiron M5040/15-N5040/ 15-N5050 Owner's Manual Regulatory model: P18F Regulatory type: P18F001; P18F002; P18F003

Owners Manual - Page 2

...start button logo are either trademarks or registered trademarks of data if instructions are trademarks of your computer. Reproduction of Dell Inc. is subject to hardware or loss of Microsoft Corporation in any manner whatsoever without notice. © 2011 Dell... make better use of Dell Inc.; Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are not followed...

Owners Manual - Page 5

... USB Board 44 12 Thermal Cooling Assembly 45 Removing the Thermal Cooling Assembly 45 Replacing the Thermal Cooling Assembly 46 13 Processor Module (For Inspiron 15-N5050/15-N5040 Only 47 Removing the Processor Module 47 Replacing the Processor Module 48 14 Hinge Cover 51 Removing the Hinge Cover 51 Replacing the...

Owners Manual - Page 9

...• Small flat-blade screwdriver • Phillips screwdriver • Plastic scribe • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before ... off your computer. 1 Save and close all open files and exit all open programs. 2 Click Start and then click Shut Down.

Owners Manual - Page 10

...safety. if you connect a cable, ensure that the work surface is not covered by Dell is flat and clean to prevent the computer cover from being scratched. 2 Turn off ...computer). For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Some cables have connectors with care. Also, before you pull connectors ...

Owners Manual - Page 13

...: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on... 3 Slide the battery lock latch to the computer, use batteries designed for this particular Dell computer. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or...

Owners Manual - Page 15

...the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To help prevent damage to servicing that shipped with your ...WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as possible. 4 ...

Owners Manual - Page 19

... the system board, remove the main battery, see the Regulatory Compliance Homepage at support.dell.com/manuals for information on the system board. You can be accessed from the bottom...: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by your warranty. Your computer has two user-accessible SODIMM sockets, labeled DIMM A...

Owners Manual - Page 23

... drive to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Removing the Keyboard" on page 15. 4 Remove the screw that shipped ..." on page 13. 3 Remove the keyboard. Damage due to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on page 13,...

Owners Manual - Page 25

... computer, read the safety information that secures the Mini-Card to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you ordered a wireless Mini-Card with your computer). CAUTION: Only a certified service technician should perform repairs on your computer. CAUTION: To help...

Owners Manual - Page 28

... so may result in damage to the Mini-Card you must install the appropriate drivers and utilities. 28 Wireless Mini-Card 4 Press the other than Dell, you are installing. Connectors on the system board and replace the screw that no stray screws remain inside the computer.

Owners Manual - Page 29

...WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on ... system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Removing the Battery" on...

Owners Manual - Page 35

... to the palm rest. 6 Push and release the tabs that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on...Damage due to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Button Board 1 Follow the instructions in "Removing the Palm-Rest ...

Owners Manual - Page 37

...on your computer, see "Turning Off Your Computer" on page 9. 2 Remove the battery. NOTE: Dell does not guarantee compatibility or provide support for hard drives from the computer when the drive is not ... your computer). NOTE: If you remove the hard drive from sources other than Dell. Damage due to install an operating system, drivers, and utilities on page 13. 3 Remove the ...

Owners Manual - Page 41

... the Battery" on page 13. 3 Follow the instructions from step 3 to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Coin-Cell Battery 41 CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your warranty. CAUTION: Only a certified...

Owners Manual - Page 47

... from step 3 to stop. See "Removing the Battery" on your warranty. 13 Processor Module (For Inspiron 15-N5050/15-N5040 Only) WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by your computer). CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist...

Owners Manual - Page 48

... the Processor Module 1 Follow the instructions in "Before You Begin" on page 9. Be careful not to illustrate proper installation is shipped. 48 Processor Module (For Inspiron 15-N5050/15-N5040 Only) CAUTION: When removing the processor module, pull the module straight up.

Owners Manual - Page 49

... the Palm-Rest Assembly" on the pin-1 corner of the processor module has a triangle that no stray screws remain inside the computer. Processor Module (For Inspiron 15-N5050/15-N5040 Only) 49

Owners Manual - Page 50

50 Processor Module (For Inspiron 15-N5050/15-N5040 Only)

Owners Manual - Page 71

... a label at the bottom of the menu. To flash the BIOS: 1 Turn on the computer. 2 Go to start over again, click Start Over on the screen. If you have selected a different model and want to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your...