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Question posted by virginiavangelderen on August 21st, 2012

Both Wifi And Plug In Internet Connections Are Currently Not Connecting

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Answer #1: Posted by RathishC on August 21st, 2012 11:52 AM

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RathishC

Member since:
June 19th, 2012

Points: 2,516,090

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Hi,

For me to help you in a better manner, I need a few details from you:

1. Are you getting any error message when you try to connect to Internet?
2. Do you have any other computer which connects wirelessly at home or is this the only one?
3 Please let me know the Operating System which you are using?

I would recommend you a link which will give you step by step information about wired internet and wireless connectivity. Please click the link below:

http://dell.to/PCJpgV And http://dell.to/RcmkVA

Once you click on the link, it will first ask you to click on the Operating System which you are using.

We can also try to boot the computer in safe mode. To boot the computer in safe mode, please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode with networking to boot the computer into Safe Mode.

Please check if you are able connect to internet in Safe Mode with networking. Following is the link which will guide you with the steps:

http://bit.ly/8X5sKf

Some more steps that you can follow if the above mentioned steps don’t resolve the issue.

Please reinstall the network drivers of the computer. Please click on the link below to download the drivers:

dell.to/uIo3ef

Please enter the Service Tag, select the Operating System you are using, then download the Ethernet driver and wireless drivers, which should fix the issue.

Please respond for further assistance.

Thanks & Regards
Rathish C
#iworkfordell

Related Dell Inspiron N5010 Manual Pages

Dell™ Technology Guide - Page 13

... Overview 171 What you Need to Connect to the Internet. . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays...

Dell™ Technology Guide - Page 152

... modem. 3 Install any software required for setting up the Hardware 1 Contact your Internet service provider (ISP) to obtain specific information about connecting your computer's Control Panel, click Network and Internet connections→ Network and Sharing Center. The Network Connection Wizard may have been shipped with installation media, which usually contains installation and...

Dell™ Technology Guide - Page 155

... to internal cards with Bluetooth® wireless technology or cellular products. Networks (LAN, Wireless, Mobile Broadband) 155 Setting up a wireless Internet connection. 3 Install any software required for your wireless router. Connecting to a WLAN NOTE: The following networking instructions do not apply to a network under Tasks. 4 Select the desired network from the list and...

Dell™ Technology Guide - Page 163

...configuration software, and change the administrator password periodically. The Windows Vista and Windows XP operating systems incorporate a firewall. Install the latest version of your broadband Internet connection. Software companies regularly update their products to -date software. Secure your network, and check for updates regularly. To set up a firewall. Use up the router...

Dell™ Technology Guide - Page 171

... world. What you need a modem or network connection and an Internet Service Provider (ISP). These electronic documents that link to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you Need to Connect to one or more of the following Internet connection options: Accessing the Internet 171 An ISP offers one another through...

Dell™ Technology Guide - Page 172

... at broadband rates. • Wireless Local Area Network (WLAN) connections use the hypertext markup language (html). Dial-up your Internet connection. Typically, a wireless router is a software application (a program) that provide high-speed Internet access through a satellite television system. • Dial-up connection, connect a telephone line to the modem connector on the same line...

Dell™ Technology Guide - Page 173

... a URL. NOTE: Have your desktop or if you want to set up Your Internet Connection To connect to the Internet, you do not have an ISP, the Connect to the Internet wizard can help you obtain one. Accessing the Internet 173 1 To view a particular website, open programs. 2 Double-click the ISP icon on the Microsoft® Windows...

Dell™ Technology Guide - Page 174

... contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your Internet connection. 4 Click Setup. 4 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect: • Choose Broadband if you will use a DSL modem, cable TV modem, or satellite modem. • Choose...

Dell™ Technology Guide - Page 175

... Setting the Browser Home Page Set a browser home page (most frequently used page), so that every time Internet Explorer is opened, the same page appears. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 Type the web address of the site you would like opened first every time you use...

Dell™ Technology Guide - Page 176

...-hand side of the window. 176 Accessing the Internet Setting the Way the Browser Displays Web Pages The general appearance of a web page can be altered through the use of colors, languages, font, and accessibility. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 Locate buttons to smallest. Select the...

Dell™ Technology Guide - Page 177

... the Zoom feature. You can delete or decrease the amount of space the history logs use. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 Delete the files in the browsing history by clicking Delete, or minimize the amount of space by Limiting the Number of days to keep...

Dell™ Technology Guide - Page 178

... Privacy Increasing Security for all the functions that are currently using without opening a new browser. This action opens hyperlinks in a new tab without redirecting your computer. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 Open the Security tab. 3 While the Internet icon is highlighted, use the more advanced style-sheet...

Dell™ Technology Guide - Page 180

...for viruses and quarantine suspected programs and data. You can update automatically when you are connected to date since new viruses are zones of trust. Firewalls Firewalls are an added ...program up a firewall: 1 Click Start→ Control Panel→ Network and Internet Connections→ Windows Firewall. Some antivirus programs can obtain antivirus programs from viruses by ...

Dell™ Technology Guide - Page 185

...is currently turned on. 3 Click a toolbar to Favorites. Certain types of content can decrease the actual size of favorite bookmarks into folders: Accessing the Internet ...bookmark frequently visited websites. In Internet Explorer, use to block content from the Internet. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 Open the Content ...

Dell™ Technology Guide - Page 188

... a drain on the computer. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 In the browser history section, click Delete. Deleting the browser history can ...decrease the amount of space the temporary files and history logs use. 1 From Internet Explorer, click the Internet Options tab. 2 Delete the files in the browsing history, and then minimize ...

Dell™ Technology Guide - Page 319

...per second. Ports 319 Ethernet Port An ethernet port uses twisted pair conductors for networking and faster Internet connection. Data moves through the network to a network hub (a junction box that can wire lots of... modem, or a DSL modem or to an Internet gateway which shares a fast Internet connection between computers. Cable plugged into this port can lead either to or from the port.

Setup Guide - Page 11

...the operating system. NOTE: For optimal performance of purchase. Setting Up Your Inspiron Laptop Set Up the Operating System Your Dell computer is recommended that you download ...you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. These steps are mandatory and may render your computer available at the time of ...

Setup Guide - Page 20

... your ISP or cellular telephone service for setup instructions. Setting Up Your Inspiron Laptop Connect to the Internet (Optional) To connect to the telephone wall connector before you set up your wired Internet connection, follow the instructions in "Setting Up Your Internet Connection" on page 20. 18 If an external USB modem or WLAN adapter is not a part of...

Setup Guide - Page 21

Before you can use your wireless Internet connection, you need to connect to a network. 5. Click Start → Connect To. 4. Save and close any open files, and exit any open programs. 3. Setting Up Your Inspiron Laptop Windows® 7 1. Save and close any open files, and exit any open programs. 3. Click Start → Control Panel. 4. Ensure that wireless is...

Setup Guide - Page 22

... provided by country. Have your ISP. 4. Setting Up Your Inspiron Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by your ISP to complete the setup. 20 The Connect to the Internet. If you cannot connect to the Internet but have an ISP, the Connect to the Internet wizard can help you do not know which type of...