Dell Inspiron N5010 Support Question
Dell Inspiron N5010 Support Question
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Question posted by crMar on November 21st, 2013
Dell How To Config Sound In The Inspiron N5010
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Current Answers
Answer #1: Posted by DellJesse1 on November 22nd, 2013 12:04 PM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
crMar,
Below is information to help you resolve the sound issue on your system.
No Audio- Determine if the problem is only on the internal or external speakers or both.
- If the problem is external only, try reseating the speakers or headphones. Also try another set of speakers or headphones if available. Check the speaker connector for damage. If the problem does not happen with different speakers, then the problem is related to the external device. If it persists, then there is a problem with either the audio connector or the audio controller. Confirm this by running Dell™ Diagnostics.
- If the problem is internal only, try shaking the unit and see if the sound returns or plays intermittently. If it does, then a connection for the speakers is loose and the unit needs service. If there is still no sound at all, then try deleting the hardware profile (if possible) and recreating it. Test the speakers using Dell Diagnostics both internally and externally. If the problem only happens on the internal speakers, then the speakers and possibly the system board need to be replaced.
- If there is no audio from either internal or external speakers, then check the following:
- Adjust the volume controls. Some systems also have an external volume control in addition to the one in the Windows® operating system.
- Check Device Manager and ensure the audio driver is installed correctly. Any problems indicated here can normally be resolved by reinstalling the audio driver from the Resource CD or from support.dell.com.
- If the audio is installed correctly in Windows but there still is no sound, run Dell Diagnostics on the audio controller. If these fail or no sound is heard, then replace the system board. If audio does play during this test, then the problem is most likely software related.
Thank You,
Dell-Jesse1
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Related Dell Inspiron N5010 Manual Pages
Setup Guide - Page 82
Computer Model
Dell Inspiron N5010 Dell Inspiron M5010
System Chipset
Inspiron N5010 Mobile Intel 5 series express chipset HM57
Inspiron M5010 AMD™ RS880M AMD SB820M
Processor
Inspiron N5010
Inspiron M5010
Intel® Core™ i3 Intel Core i5 Intel Core i7 Intel Pentium®
AMD Athlon™ II Dual-Core AMD Turion™ II ...
Setup Guide - Page 83
...SODIMM connectors
Memory type
SODIMM DDR3
Memory operating frequency:
Inspiron N5010
Intel Core i7 Dual- 1333 MHz Core
Intel Pentium, Intel Core i3, and Intel Core i5 DualCore
1067 MHz
Inspiron M5010
AMD Phenom
1333 MHz
AMD Athlon, AMD Turion...Ethernet LAN on upgrading the memory, see the Service Manual at support.dell.com/manuals. Bluetooth® wireless technology; WiMax/Wi-Fi agn;
Service Manual - Page 1
...: P10F series Regulatory type: P10F001; P10F002
2011 - 04 Rev. Reproduction of these materials in any proprietary interest in this document is strictly forbidden. Dell™ Inspiron™ N5010/M5010 Service Manual
Before You Begin Battery Base Cover Memory Module(s) Optical Drive Keyboard Palm Rest Wireless Mini-Card Media Card Reader Board Hard...
Service Manual - Page 2
... Cover
1. Replace the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Base Cover
1. Failure to do so may result in damage to servicing ... Slide the two tabs on your computer. Back to Contents Page
Base Cover
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Base Cover Replacing the Base Cover
WARNING: Before working...
Service Manual - Page 4
...flat-blade screwdriver l Phillips screwdriver l Plastic scribe l BIOS executable update program available at www.dell.com/regulatory_compliance.
Hold a component such as a connector on its pins. CAUTION: When you...bending any connector pins. Back to Contents Page
Before You Begin
Dell™ Inspiron™ N5010/M5010 Service Manual
Recommended Tools Turning Off Your Computer Before Working...
Service Manual - Page 6
...file icon appears on the top right of results appear on the computer. 2. Back to support.dell.com/support/downloads. 3. Go to Contents Page Locate the BIOS update file for your computer:
.... Click Enter a Service Tag. Click Download Now to Contents Page
Flashing the BIOS
Dell™ Inspiron™ N5010/M5010 Service Manual
1. Select the type of the computer. Turn on the screen....
Service Manual - Page 7
...You Begin. 2. Remove memory module(s) (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Align the connector on your computer. CAUTION: To avoid electrostatic discharge,... not covered by Dell™ is already installed. Back to Contents Page
Internal Module With Bluetooth® Wireless Technology
Dell™ Inspiron™ N5010/M5010 Service Manual Removing...
Service Manual - Page 9
... due to servicing that shipped with your warranty. Peel off the display cover.
1 latches (2) 2 camera module 3 metallic tape Back to Contents Page
Camera Module
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that is not...
Service Manual - Page 11
... Palm Rest).
8. Remove the base cover (see Removing the Battery).
3. Removing the Media Card Reader Board
1. Back to Contents Page
Media Card Reader Board
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Media Card Reader Board Replacing the Media Card Reader Board WARNING: Before working inside your computer, read the safety...
Service Manual - Page 13
...Before turning on the computer, replace all screws and ensure that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface (such as a ...Compliance Homepage at www.dell.com/regulatory_compliance. Follow the instructions in Before You Begin. 2.
Back to Contents Page
Coin-Cell Battery
Dell™ Inspiron™ N5010/M5010 Service Manual Removing...
Service Manual - Page 14
...Removing the Processor Heat Sink). Remove the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. To loosen the ZIF socket, use a small, flat-blade screwdriver and ... Module
1. Back to Contents Page
Processor Module
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working...
Service Manual - Page 16
... sink to the system board. CAUTION: Only a certified service technician should perform repairs on the system board.
5.
Back to Contents Page
Processor Heat Sink
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink
WARNING: Before working inside your computer, read the safety information that...
Service Manual - Page 18
... using a wrist grounding strap or by your warranty. Lift and remove the display assembly out of the computer base. Back to Contents Page
Display
Dell™ Inspiron™ N5010/M5010 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the safety information that is not authorized by...
Service Manual - Page 23
...If you are extremely fragile. Back to Contents Page
Hard Drive
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Hard Drive Replacing the Hard Drive
...Removing the Optical Drive).
6. Remove the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding ...
Service Manual - Page 26
...the latch on the computer, replace all screws and ensure that is not authorized by Dell™ is seated fully. 3. Follow the instructions in Removing the System Board.
4.... the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Align the connectors on your computer. Back to Contents Page
I/O Board
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the I/O ...
Service Manual - Page 28
... Battery). 3. Remove the base cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Be careful when removing and handling the keyboard.
6. Press the keyboard...7. CAUTION: The keycaps on your computer). Back to Contents Page
Keyboard
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside...
Service Manual - Page 31
... the instructions in Before You Begin. CAUTION: To prevent damage to the memory-module connector, do not use tools to Contents Page
Memory Module(s)
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not...
Service Manual - Page 33
... Mini-Card (see Removing the Keyboard). 7. Damage due to servicing that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface. For additional safety best practices ... to the computer base. 12. Back to Contents Page
Middle Cover
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Middle Cover Replacing the Middle Cover WARNING:...
Service Manual - Page 38
...the safety information that secures the optical drive to Contents Page
Optical Drive
Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Optical Drive Replacing the Optical Drive
WARNING: ...Base Cover).
4. Remove the base cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the screw that shipped with your computer. Slide the optical ...
Service Manual - Page 49
... for property damage, personal injury, or death. Other trademarks and trade names may be used by Bluetooth SIG, Inc. Reproduction of Dell Inc. Back to Contents Page Dell™ Inspiron™ N5010/M5010 Service Manual
NOTE: A NOTE indicates important information that helps you how to avoid the problem. is subject to change without the...
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