Dell Inspiron 620 Support Question
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Question posted by TheHu on November 4th, 2013
Dell Inspiron 620 Won't Do Factory Image Restore
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Related Dell Inspiron 620 Manual Pages
Setup Guide - Page 6
Contents
Restoring Your Operating System 42
System Restore 43 Dell DataSafe Local Backup 44 System Recovery Media 47 Dell Factory Image Restore 48
Getting Help 50 Technical Support and Customer Service 51 DellConnect 51 Online Services 52 Automated Order-Status Service 53 Product Information 53 Returning Items ...
Setup Guide - Page 7
... computer in this section, read the safety information that shipped with your computer. INSPIRON
Setting Up Your Inspiron Desktop
This section provides information about setting up your computer may cause it is powered ... your computer. WARNING: Before you leave at least 10.2 cm (4 inches) at www.dell.com/regulatory_compliance. Restricting airflow around your Dell Inspiron 620 desktop.
Setup Guide - Page 44
... a newly installed hard drive
Dell Factory Image Restore Operating System disc
to restore your computer to the operating state it was in when you received your computer
to restore your operating system permanently deletes all data files on your computer
NOTE: The Operating System disc may not ship with your computer.
42
INSPIRON
Restoring Your Operating System
You...
Setup Guide - Page 47
...your computer.
4.
then, shut down your computer.
2. Dell DataSafe Local Backup allows you see the Microsoft Windows desktop; Select Repair Your Computer.
45 You can use Dell Factory Image Restore (see "Dell Factory Image Restore" on page 12)
Dell DataSafe Local Backup Basic
To restore your operating system and Dell factory-installed software while preserving the data files:
1. Turn...
Setup Guide - Page 50
NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see the Microsoft Windows desktop; Restoring Your Operating System
Dell Factory Image Restore
CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data before using Dell Factory Image Restore.
If possible, back up the data before using...
Setup Guide - Page 51
... five or more minutes to restart the computer.
49 The Confirm Data Deletion screen appears.
A message appears when the operating system and factory-installed applications have been restored to select Dell Factory Tools, then Dell Factory Image Restore.
7. To access the command prompt, type administrator in the User name field, then click OK.
6.
Click Finish to complete. Click...
Setup Guide - Page 62
... may need when setting up, updating drivers for trayload SATA DVD+/-RW/ Blu-ray Disc combo (optional)/ Blu-ray Disc rewritable (optional)
60
Computer Model
Dell Inspiron 620
Processor
Type
Intel Core i3 Intel Core i5 Intel Celeron Intel Pentium Dual Core
System Chipset
Type
Intel H61
Drives
Internally accessible
Externally accessible
two...
Setup Guide - Page 68
... code 56 Blu-ray Discs 24
C
calling Dell 55 CDs, playing and creating 24 computer capabilities 24
66
connect(ing) display 6 optional network cable 9 to the Internet 13
Contacting Dell online 57 customer service 51
D
DataSafe Local Backup 44 DellConnect 51 Dell Diagnostics 39 Dell Factory Image Restore 48 Dell Stage 25 Diagnostic Checklist 56 drivers and downloads...
Service Manual - Page 1
... proprietary interest in the United States and/or other than its own.
2011 - 05 Rev. disclaims any manner whatsoever without notice. © 2011 Dell Inc. Dell™ Inspiron™ 620s Service Manual
Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards Card Retention Bracket Drives Front I/O Panel
Power Button...
Service Manual - Page 2
...
2. For additional safety best practices information, see the Setup Guide at support.dell.com/manuals. Unless otherwise noted, each procedure assumes that shipped with locking tabs... Computer and Safety Instructions. Back to Contents Page
Before You Begin
Dell™ Inspiron™ 620s Service Manual Technical Specifications Recommended Tools Turning Off Your Computer Safety Instructions...
Service Manual - Page 4
... that shipped with any cover(s) (including computer covers, front bezels, filler brackets, front-panel inserts, etc.) removed. Damage due to Contents Page
Front Bezel
Dell™ Inspiron™ 620s Service Manual Removing the Front Bezel Replacing the Front Bezel
WARNING: Before working inside your computer, read the safety information that is not authorized...
Service Manual - Page 6
... top right of results appears on your desktop. 7.
e. Back to your desktop and is available or when replacing the system board. d. Click Confirm. 4. Back to download the latest BIOS file. Turn on the screen. Click Download Now to Contents Page
Flashing the BIOS
Dell™ Inspiron™ 620s Service Manual
The BIOS may require flashing...
Service Manual - Page 7
... Before You Begin. 2. Disconnect any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
Back to Contents Page
PCI Express Cards
Dell™ Inspiron™ 620s Service Manual Removing PCI Express Cards Replacing PCI Express Cards Configuring Your Computer After Removing or Installing the PCI Express Card WARNING: Before working...
Service Manual - Page 11
...it snaps into place. 3. Remove the computer cover (see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Follow the instructions in Before You Begin. 2. For additional safety best ... before removing the cover. Back to Contents Page
Card Retention Bracket
Dell™ Inspiron™ 620s Service Manual Removing the Card Retention Bracket Replacing the Card Retention Bracket...
Service Manual - Page 13
..., bezels, filler brackets, front-panel inserts, etc.) removed. WARNING: A new battery can restore the correct settings after the new coin-cell battery has been installed.
2. Replace the battery ...Battery
1.
Press the battery-release lever to Contents Page
Coin-Cell Battery
Dell™ Inspiron™ 620s Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING...
Service Manual - Page 15
...cover facing up.
3. Using a screwdriver, remove the two screws that is not authorized by Dell is not covered by moving fan blades, or other unexpected injuries, always unplug your computer. Follow...the way. 3. Back to Contents Page
Computer Cover
Dell™ Inspiron™ 620s Service Manual Removing the Computer Cover Replacing the Computer Cover
WARNING: Before working inside the computer. ...
Service Manual - Page 17
... outlet before removing the cover. Ensure that the socket is not covered by Dell is ready for the new processor, reuse the original heat-sink assembly when you..., see Removing the Processor Fan and Heat-Sink Assembly). Back to Contents Page
Processor
Dell™ Inspiron™ 620s Service Manual Removing the Processor Replacing the Processor WARNING: Before working inside the socket or...
Service Manual - Page 20
...out of the data cable from the hard drive. Back to Contents Page
Drives
Dell™ Inspiron™ 620s Service Manual Hard Drive Optical Drive WARNING: Before working inside your computer, read ...
tab
4
power cable
NOTE: If you are replacing a hard drive that is not authorized by Dell is not covered by your warranty. Push the tab on your computer from the electrical outlet before you...
Service Manual - Page 24
...-panel inserts, etc.) removed. Follow the instructions in Before You Begin. 2. Remove the four screws that secure the chassis fan to Contents Page
Fans
Dell™ Inspiron™ 620s Service Manual Chassis Fan Processor Fan and Heat-Sink Assembly WARNING: Before working inside your computer, read the safety information that is not authorized...
Service Manual - Page 27
... You Begin. 2. Removing the Front I/O Panel
NOTE: Make note of the routing of the computer, be extremely careful. Back to Contents Page
Front I/O Panel
Dell™ Inspiron™ 620s Service Manual Removing the Front I/O Panel Replacing the Front I /O panel to the front panel. 6. WARNING: Do not operate your computer from the electrical outlet...
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