Dell Dimension 3100 Support Question
Dell Dimension 3100 Support Question
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Question posted by smalltown4 on January 27th, 2014
Cannot Play A Dvd Rom Disc. But Am Able To Play Cd's And Dvd Films.
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Current Answers
Answer #1: Posted by TommyKervz on January 27th, 2014 11:16 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,843
Member since:
January 10th, 2013 Points: 17,776,843
Greetings. Either your disc drive is a mere CD ROM or the DVD beam mechanis has failed. Either ways you will have to have the drive replaced with a DVD ROM.
Related Dell Dimension 3100 Manual Pages
Owner's Manual - Page 1
Dell™ Dimension™ 3100/E310
Owner's Manual
Service Tag
CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader
headphone connector
diagnostic lights
1234
CD or DVD eject button USB 2.0 connectors (2) hard drive activity light power button
cover latch release
card slots for PCI (2), PCI Express x1 (1)
power connector sound-card connectors...
Owner's Manual - Page 3
...Connecting to the Internet 14 Setting Up Your Internet Connection 15
Playing CDs and DVDs 16 Adjusting the Volume 17 Adjusting the Picture 18
Copying CDs and DVDs 18 How to Copy a CD or DVD 18 Using Blank CDs and DVDs 19 Helpful Tips 20
Using a Media Card Reader (Optional 20...-Enabled Mode 26 Configuring Your Computer for RAID Using the Intel® RAID Option ROM Utility 27
Contents
3
Owner's Manual - Page 4
... Your Computer for RAID Using the Intel Matrix Storage Manager 28 Hyper-Threading 30
2 Solving Problems
Troubleshooting Tips 31 Battery Problems 31 Drive Problems 31
CD and DVD drive problems 32 Hard drive problems 33 E-Mail, Modem, and Internet Problems 33 Error Messages 34 Media Card Reader Problems 35 Keyboard Problems 36...
Owner's Manual - Page 6
... Removing a Floppy Drive 83 Installing a Floppy Drive 85
Media Card Reader 87 Removing a Media Card Reader 87 Installing a Media Card Reader 89
CD/DVD Drive 90 Removing a CD/DVD Drive 91 Installing a CD/DVD Drive 92
Battery 95 Replacing the Battery 95
Replacing the Computer Cover 96
5 Appendix
Specifications 99
System Setup 103 Overview 103 Entering...
Owner's Manual - Page 7
... Boot Sequence 107
Clearing Forgotten Passwords 109
Clearing CMOS Settings 110
Cleaning Your Computer 110 Computer, Keyboard, and Monitor 110 Mouse 111 Floppy Drive 111 CDs and DVDs 111
Dell Technical Support Policy (U.S. Only 112 Class A 113 Class B 113 FCC Identification Information 114
Contacting Dell 114
Index 133
Contents
7 Only 112 Definition...
Owner's Manual - Page 16
... to the previous track
16
Setting Up and Using Your Computer Playing CDs and DVDs
NOTICE: Do not press down on the front of the drive. 2 Place the disc, label side up, in the center of the tray.
3 Press the eject button or gently push in the tray. NOTICE: Do not move the computer...
Owner's Manual - Page 17
... Your Computer
17 For more information on the CD or DVD player (if available). Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All... the previous title or chapter Eject
For more information on playing CDs or DVDs, click Help on volume control options, click Help in pause mode Go to the next ...
Owner's Manual - Page 18
... and then click Copy. 2 Under the Copy tab, click Disc Copy.
18
Setting Up and Using Your Computer
This section applies only to DVD media. For help, open Sonic DigitalMedia and then click the ...on your computer or backing up important data. If you have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive.
NOTE: The types of CD or DVD drives offered by 600 pixels. 5 Click the drop-down menu ...
Owner's Manual - Page 19
... for more information). Using Blank CDs and DVDs
CD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-writable drives can be able to write to a temporary folder on that you cannot write to the blank CD or DVD. After creating a CD-R, you have finished copying the source CD or DVD, the CD or DVD that disc later.
Owner's Manual - Page 20
..., see the documentation provided with CD recording techniques. You can be played only on MP3 players or on the CD-RW and try again. The CD-RW drive needs 1-2 MB of formats supported by your DVD player or contact the manufacturer.
• Do not burn a blank CD-R or CD-RW to a blank CD-R.
• See the Sonic website...
Owner's Manual - Page 31
... of a new battery exploding if it is not listed, perform a full scan with the same or equivalent type recommended by the manufacturer. If the floppy, CD, or DVD drive, is incorrectly installed. R E P L A C E T H E B A T T E R Y -
Viruses can sometimes prevent Windows from recognizing the drive. Replace the battery only with your computer: • If you added...
Owner's Manual - Page 32
... Speaker Problems" on page 110.
Problems writing to the CD/DVD-RW. See "Cleaning Your Computer" on page 43....CD or DVD. R U N T H E D E L L D I A G N O S T I N G T O A C D / D V D - C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Try closing all programs before you write to a CD/DVD-RW drive
C L O S E O T H E R P R O G R A M S -
The CD/DVD...icon in all DVD titles work in...
Owner's Manual - Page 49
... hard drive), check the device to ensure that it is functioning properly.
• The operating system is attempting to boot from the hard drive, CD drive, and DVD drive (see "System Board Components" on page 65).
• If there is an error message on page 69).
2 If the problem persists, reinstall the...
Owner's Manual - Page 61
... floppy drive or optional Media Card Reader. Front View of the Computer
11
10
1 2
9 3
4
8
7
5 6
1
cover latch release
2
CD/DVD activity light
3
CD/DVD eject button
4
FlexBay drive
Use this latch to eject a disk from the CD or DVD drive. For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 62...
Owner's Manual - Page 66
power supply
system board
CD or DVD drive
*floppy drive
hard drive bay for optional second hard drive
*May not be present on all computers.
64
Removing and Installing Parts Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
Owner's Manual - Page 78
... computer until it snaps into place on page 57.
Drives
Your computer supports a combination of the computer, snapping it into the
closed position to two CD or DVD drives
76
Removing and Installing Parts Replacing the Drive Panel
1 Follow the procedures in "Before You Begin" on the front panel. 4 Grasp the sliding...
Owner's Manual - Page 113
... damaging the surface, do not wipe in a
straight line from operating. For stubborn dirt, try cleaning the discs.
1 Hold the disc by its outer edge.
CDs and DVDs
NOTICE: Always use on the underside of your CDs or DVDs, try using a commercially available cleaning kit. Floppy Drive
NOTICE: Do not attempt to use compressed air to...
Owner's Manual - Page 135
... Express slots, 62 PCI slots, 62 removing PCI, 72 slots, 62, 69 types supported, 69
CD/DVD drive activity light, 59 eject button, 59
CD/DVD drive (continued) installing, 92 problems, 32 removing, 91
CD-RW drive problems, 32
CDs, 18 playing, 16
Check Disk, 33
CMOS settings clearing, 110
computer components inside, 64 crashes, 36-37...
Owner's Manual - Page 136
... about, 51 identifying, 52
drives, 76 hard drive, 79 installing CD/DVD, 92 installing floppy, 85 installing hard drive, 81 problems, 31 removing CD/DVD, 91 removing floppy, 83 removing hard drive, 80 second hard drive, 82 serial ATA, 79
DVD drive problems, 32
DVDs, 18 playing, 16
E
e-mail problems, 33
End User License Agreement, 9
ergonomics information...
Owner's Manual - Page 137
..., 40 setting up, 21
Network Setup Wizard, 22
O
operating system reinstalling Windows XP, 54
P
password clearing, 109 jumper, 109
PCI cards installing, 70 removing, 72
playing CDs and DVDs, 16
power button, 60 connector, 61 conserving, 22 hibernate mode, 23, 25 managing, 22 options, 23 options, advanced, 24 options, hibernate, 25 options, schemes...
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