Dell D610 Support Question
Dell D610 Support Question
Find answers below for this question about Dell D610 - Latitude Centrino Laptop 1.6ghz 512mb 40gb Wifi Xp Pro 14" Lcd.Need a Dell D610 manual? We have 3 online manuals for this item!
Question posted by craigie5 on November 29th, 2012
A Bsod Screen Has Come Up And The Laptop Will Not Respond To Shutting Down.
I can't get the laptop to shut down; no response. Even closing the top and leaving it doesn't shut it down, and the BSOD is still there asking that the machine be shut down and restarted.
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on November 29th, 2012 3:55 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello craigie5,
I am from Dell Social Media and Community.
This could be due to a hardware or a software issue, try to push and hold the power button for 7-10 seconds to shutdown the system. (Hard shutdown)
Once the system is turned off, follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787
Let me know if you recieve any error code.
If all the tests pass, turn off the system > restart it and start tapping F8 key to get the advanced boot options > in the list select Last Known Good Configuration using the arrow keys and enter > if the issue persists follow the link below for further troubleshooting.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&l=en&s=dhs&docid=DSN_343119&isLegacy=true
(Change the operating system as per)
If you need any further assistance, feel free to message me on Twitter. I will be happy to assist.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
This could be due to a hardware or a software issue, try to push and hold the power button for 7-10 seconds to shutdown the system. (Hard shutdown)
Once the system is turned off, follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787
Let me know if you recieve any error code.
If all the tests pass, turn off the system > restart it and start tapping F8 key to get the advanced boot options > in the list select Last Known Good Configuration using the arrow keys and enter > if the issue persists follow the link below for further troubleshooting.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&l=en&s=dhs&docid=DSN_343119&isLegacy=true
(Change the operating system as per)
If you need any further assistance, feel free to message me on Twitter. I will be happy to assist.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell D610 Manual Pages
Quick Reference Guide - Page 7
... topic that came with your computer. See your operating system, use the Operating System CD.
What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem)
• How to reinstall drivers for the devices that describes your problem. 4 Follow...
Quick Reference Guide - Page 22
...
CAUTION: Before you begin .
NOTE: If your computer cannot display a screen image, see "Contacting Dell" section in your computer might be infected with... U N N I N G T H E D E L L D I A G N O S T I C S -
www.dell.com | support.dell.com
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU
S C A N T H E C O M P U T E R F O R S P Y W A R E - It ...
Service Manual - Page 2
...7. Back to Contents Page
Before You Begin
Dell™ Latitude™ D610 Service Manual Preparing to Work Inside the Computer Recommended Tools... edges, not by your warranty. Disconnect all open programs. 3. Close the display and turn the computer upside down the computer using the..., discharge static electricity from your body before you cannot shut down on a card. Turn off and not in ...
Service Manual - Page 20
... see "Reinstalling Microsoft Windows XP" in protective antistatic packaging.
...Drive
Dell™ Latitude™ D610 Service Manual Removing the... Hard Drive Installing the Hard Drive
CAUTION: If you may damage the connector.
1. Slide the hard drive out of the hard drive. Install the operating system for your User's Guide. 4. NOTICE: To prevent data loss, shut...
User Guide - Page 16
...not installed, you install a module in the Product Information Guide. Close the display and turn the computer over. 4. Removing and Installing Devices...to Contents Page
Using the Module Bay
Dell™ Latitude™ D610 User's Guide About the Module Bay About the Device... the computer is installed, you begin any open programs, and shut down on them or placing heavy objects on top of the ...
User Guide - Page 26
...problems, such as skipping, with either water or an LCD cleaner, and wipe the display until it gently across... drive, and follow the instructions that come with water, and wipe it is ...to Contents Page
Cleaning Your Computer
Dell™ Latitude™ D610 User's Guide Computer, Keyboard, and Display Floppy... for CDs are included with a swab. Shut down and turn off your computer with a...
User Guide - Page 28
... When the DELL™ logo appears, press immediately. Then shut down the mute button and press the computer's power button to...If your hard drive. Turn on your computer cannot display a screen image, contact Dell.
1. When the boot device list appears,...Back to Contents Page
Using the Dell Diagnostics
Dell™ Latitude™ D610 User's Guide Dell Diagnostics
CAUTION: Before you begin any...
User Guide - Page 29
...having.
2. To exit the Dell Diagnostics and restart the computer, close the test screen to return to start the Dell Diagnostics. 8. Back to start the ResourceCD menu. 7. Then shut down your part. When the boot device list appears, highlight CD/... Drive option from the numbered list. If you contact Dell, technical support will ask for your hardware configuration for one time only.
User Guide - Page 37
...to Microsoft screen appears, click Next. 14. message appears, click Skip. 15. screen appears, you see the Windows desktop, and then shut down the.... Windows XP Setup
1. If your computer already has Windows XP installed and you want to recover your current Windows XP data, ...Licensing Agreement screen, and press to copy files and install the devices.
Save and close any open files and...
User Guide - Page 58
...The setup.exe or install.exe program comes with a software package or hardware product...computer. A program that identifies your screen's horizontal lines are at typical ... and/or files you shut down your computer before completing...standby mode -
Reinforced area of closing windows and exiting programs, exiting the...without converting it has stopped responding. A method of independent disks...
User Guide - Page 72
...avoid losing data, save and close any open files, exit any open programs before you turn off when you begin working inside the computer.
1.
CAUTION: Before you shut down the operating system: ...click Turn Off Computer. Back to Contents Page
Adding and Replacing Parts
Dell™ Latitude™ D610 User's Guide
Before You Begin Memory Modem Mini PCI Card
Hard Drive Keyboard Internal ...
User Guide - Page 84
... System Setup Screen
The System Setup screen consists of control categories. The system setup screens display the current setup information and settings for future reference.
Then shut down the ...
Using the System Setup Program
Dell™ Latitude™ D610 User's Guide Overview Viewing the System Setup Screens System Setup Screen Commonly Used Options
Overview
NOTE: Your operating ...
User Guide - Page 89
...and insert one is shut down. 2. Double-click the
icon to manually check your computing environment, view frequently asked questions, access the help...RW drive must receive a steady stream of the Dell Support screen. See "Power Management Modes" or search for the Dell ...in all programs before writing to a CD/DVD-RW drive
Close other programs - For more information about the Dell Support ...
User Guide - Page 91
... drive in the hard drive bay.
Then shut down the computer, reinstall the hard drive, and restart the computer. The hard drive does not respond to commands from the computer. Ensure that..."Using the Dell Diagnostics." The message is unable to scan the computer and remove spyware. Shut down the computer, reinstall the hard drive, and restart the computer. If the problem If ...
User Guide - Page 93
... instructions in the Product Information Guide. The operating system cannot locate a sector on the screen. 5. You may be malfunctioning. Run the Windows error-checking utility to an electrical outlet...options. x:\ is not ready - The device is not accessible. Otherwise, activate hibernate mode or shut down the computer. 4. The coin-cell battery that the IEEE 1394 device is critically low ...
User Guide - Page 94
... - 1. Shut down the computer. Verify that the problem is with the external keyboard, you begin any of letters.
Shut down the ... diagnostics tests -
A program stops responding
Disconnect the keyboard cable and check it and connect the keyboard... lock light is firmly connected to the computer and to get a response by pressing a key on the computer. 4. Verify that the AC...
User Guide - Page 95
...response by pressing a key on your computer.
Follow the instructions on a floppy or CD. Then restart your computer through the Start menu.
Use a virus-scanning program to non-Windows XP...runs in its documentation or on the screen. l Verify that includes anti-spyware ...reinstall the program. Save and close any open files or programs and shut down your computer.
End the ...
User Guide - Page 97
When the power light is below 0° C (32° F), the computer will not start up.
Shut down the computer, disconnect the computer from the docking device, a solid black screen may appear, depending on battery power alone.
Check the AC adapter - Eliminate possible interference - Adjust the power properties - Ensuring Sufficient Power for Your Computer...
User Guide - Page 101
... off nearby fans, fluorescent lights, halogen lamps, or other appliances.
Click Appearance and Themes. 3. Shut down -arrow key. Back to change or click the Display icon. 4. Rotate the computer to the computer.... 2. Try different settings for Color quality and Screen resolution. If no error message appears and you want to Contents Page or down your ...
User Guide - Page 107
... it is closed, extraneous items on .
l If you are asked to installed... PC Cards, and remove any extraneous items, such as baggage.
Remove any cables attached to turn on the computer. l Disconnect the AC adapter.
l Shut...computer through an X-ray machine or have it offers to... Your Computer
Dell™ Latitude™ D610 User's Guide Identifying Your ...
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