Dell AS501PA Support Question
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Question posted by salmanc on March 2nd, 2013
Inspiron 4040
i had downloaded drivers from dell, now after installing win 8 i was installing some bios/chipset driver after that laptop won't display anything.. even when turned on
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on March 14th, 2013 2:58 AM
Hello salmanc,
I am from Dell Social Media and Community.
You may first try to restore your system to last known good configuration. Follow the steps below;
Start your system > Start tapping F12 to boot options > Use arrow keys to select Last known good configuration and hit enter.
If this does not resolve this issue, there could be one or more technical issues with the system.
Try connecting an external monitor to the system to verify if there is any video displayed on the monitor.
Follow the link below to run a basic hardware test on your system. If you get any error code, you may associate it to the list in the following link.
http://dell.to/XuyrRE
http://dell.to/YsbM20
If all the tests pass, follow the link below, which will help you troubleshoot and fix the issue.
http://dell.to/YsbTKV
If you are unable to fix the OS, you may need to consider reinstalling the operating system.
If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.
Dell-Niranjan
I am from Dell Social Media and Community.
You may first try to restore your system to last known good configuration. Follow the steps below;
Start your system > Start tapping F12 to boot options > Use arrow keys to select Last known good configuration and hit enter.
If this does not resolve this issue, there could be one or more technical issues with the system.
Try connecting an external monitor to the system to verify if there is any video displayed on the monitor.
Follow the link below to run a basic hardware test on your system. If you get any error code, you may associate it to the list in the following link.
http://dell.to/XuyrRE
http://dell.to/YsbM20
If all the tests pass, follow the link below, which will help you troubleshoot and fix the issue.
http://dell.to/YsbTKV
If you are unable to fix the OS, you may need to consider reinstalling the operating system.
If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.
Dell-Niranjan
NiranjanAtDell
Dell Inc
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