Dell 1537 Support Question

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Question posted by kanchiprashanth on April 15th, 2013

Usb Problem

when i put usb modem into usb port... one of the usb port working correctly...remaining ports are working but when i connect internet after 2-5 minutes it will going to sleep mode?what is the problem tell me plz???

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Answer #1: Posted by RoyanAtDell on April 16th, 2013 5:41 AM

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RoyanAtDell

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Hi,

I work for Dell's Social Media Team. I recommend you remove the USB Root Hubs to fix this issue. Disconnect any USB devices that you have connected to the system, click on start, right click on computer, click on properties, click on device manager, click on the symbol next to Universal Serial Bus Controllers, right click on USB Root Hub and click on uninstall, uninstall all the USB Root Hubs and restart your computer. Connect the USB device to see if it works. I also recommend you try updating your chipset driver, log on to support.dell.com, enter your service tag, click on view drivers and downloads and download the driver under Chipset.

Thank you.

Dell-Royan

RoyanAtDell.

Dell Social Media and Communities.

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Setup Guide - Page 5

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Setup Guide - Page 12

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Setup Guide - Page 13

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Setup Guide - Page 15

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Setup Guide - Page 19

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Setup Guide - Page 22

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Setup Guide - Page 34

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Setup Guide - Page 35

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Setup Guide - Page 36

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Setup Guide - Page 37

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Setup Guide - Page 38

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Setup Guide - Page 47

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Setup Guide - Page 59

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