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Cuisinart SS-700 Support Question

Cuisinart SS-700 Support Question

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Question posted by kwatson1 on October 2nd, 2012

Why Does My Cuisinart Ss-700 Not Produce The Correct Amount Of Water In The Cup?

I have had no issues with this product until last week when the selected amount of ounces starting being short by 2 ounces. If I program in 12 ounces, it only produces 10 ounces. Please help me understand why the machine is doing this and how I can fit it.   Thanks K    

Current Answers

Answer #1: Posted by windusc on October 15th, 2012 4:20 AM
windusc

Member since:
October 15th, 2012

Points: 100
100
points
I had the same problem.  Try following the de-scaling directions in the manual.  That didn't help mine and when I called Cuisinart, they immediately said that they would send me a brand new one.  I think they are problematic and Cuisinart is aware of it but does not want to issue a recall.

Related Cuisinart SS-700 Manual Pages

SS-700 Manual - Page 1

INSTRUCTION BOOKLET Single Serve Brewing System SS-700 For your safety and continued enjoyment of this product, always read the instruction book carefully before using.
SS-700 Manual - Page 2

... 3. Always unplug from wall outlet. 12. FOR HOUSEHOLD USE ONLY WARNING: RISK ...The exclamation point within the product's enclosure that may cause ...counter, or touch hot surfaces. 10. NO USER-SERVICEABLE PARTS ARE ...Cuisinart Repair Center for other liquids. 4. Do not use appliance for examination, repair, or electrical or mechanical adjustment. 7. Use ONLY WATER in water...
SS-700 Manual - Page 4

...-Up & First Brew 8 Setting Up Your Brewer 8 Charcoal Water Filter 9 Brewing 10 Hot Water/Rinse 12 Brewing with the My K-Cup® Accessory. . . . . . 13 Stopping the Brew Process 14 Adding Water 14 Purging the Brewer 14 Programming 15 Setting the Clock 15 Programming On/Off Features 15 Programming Brew Temperature 17 Programming Your Brew Size 18 Cleaning & Maintenance 18 Cleaning...
SS-700 Manual - Page 5

... Cup of Coffee Element 1: WATER Any hot beverage is water, all your ingredients are at coffee bars, you need to the number of ounces being brewed. 5 Element 3: GRIND The grind of coffee...why the Cuisinart® Single Serve Brewing System has added a charcoal water filter that you're getting the finest, freshest gourmet product with K-Cup®, always produces the perfect cup every time.
SS-700 Manual - Page 6

...Removable Drip Tray Plate Allows extra space for frequent refills. 4. Removable K-Cup® Holder 8. Charcoal Water Filter 2. Water Reservoir Offers extra-large capacity, eliminating the need for travel mugs. 5. Housing 6 Drip Tray 6. Brewing Head 10. Features and Benefits 2 7 3 1 4 5 1a 1. Water Reservoir Lid Removes for easy filling. 3. Charcoal Filter Holder 1a. Handle...
SS-700 Manual - Page 7

.... Rinse Button 18. 8 9 10 11 6 12. Down Button ( ) 16. Hot Water Button 12 13 14 19 15 16 17 18 20 22 23 19. My K-Cup® Compartment Conveniently stores My K-Cup®. 20. Power Switch (located rear side of Brewer) 23. Menu Button 14. Coffee Scoop 7 Brew Button 17. My K-Cup® Reusable Coffee Filter 21. Power Cord...
SS-700 Manual - Page 8

Place a large cup or mug (10 oz. minimum)...4 minutes. Setting Up Your Brewer 1. Also be displayed on the right side of water dripping into a grounded outlet. This will not operate. Wash the reservoir with lid ...IMPORTANT: Do not attempt to use your Cuisinart® Single Serve Brewing System until it has been set up and away from the My K-Cup® located in the compartment on ...
SS-700 Manual - Page 9

...Cuisinart Customer Service, or at www.cuisinart.com. 9 Remove the filter and filter holder from tap water. Remove lower portion of the hot water. The control panel will dispense approximately 8 oz. Upper Filter Holder 5. Water Reservoir Lid Charcoal Water... can be purchased in cold tap water, for this cycle. Allow the filter to start a cleansing cycle (unit will display...
SS-700 Manual - Page 11

... air to Idle mode, and will be a short pause before the brewing process begins. Once brewing is very hot water in preparation for your Brewer will return to remove all liquid from the K-Cup®. To avoid risk of the used K-Cup®. Enjoy your favorite K-Cup®, select the iced beverage brew size (4 oz.) and...
SS-700 Manual - Page 12

... cup or mug on the drip tray. The control panel will open the brewing head, insert a K-Cup and brew as normal. 12 figure 12 ...Water cycle open towards you selected (see figure 11). Note: We suggest to running the Rinse cycle before using hot water...coffee, tea or hot cocoa flavor. Hot Water/Rinse Your Brewer is equipped to dispense hot water to flush out residual flavors. Place a cup...
SS-700 Manual - Page 13

... instructions on the brewing chamber. Replace the K-Cup® holder, ensuring the arrow on K-Cup® rim aligns with the arrow on page 10. 10. Fill the filter basket with ground coffee making sure to rinse and dry thoroughly. Brewing with the My K-Cup® Reusable Coffee Filter The Cuisinart® Single Serve Brewing System comes with a My...
SS-700 Manual - Page 14

... selected, we suggest purging the water from the inner tank. 1. In order for your cup during the brewing process. 14 When the control panel displays READY, dispense 12 oz. When "ADD WATER" is water in the reservoir, simply fill.) 2. If there is displayed, the Brewer will not allow you perform a rinse cycle after the process has started...
SS-700 Manual - Page 15

... plan on the control panel with CLOCK flashing. The correct time should now be displayed as well. To turn...control panel. When you cannot brew a cup of gourmet coffee, tea or hot cocoa. Programming options will be displayed on , if...programming functions to the Brewer. Note: You must set (see figure 18). Programming On/Off Features The Brewer provides three ways for the water...
SS-700 Manual - Page 16

... it has been successfully set to warm up to brew a gourmet cup of time from the last brew. Program your selected ON TIME. b. After setting the desired ON TIME, press the ...minutes to your Brewer to exit the programming mode. Press the Menu button to scroll through the remaining programming functions to turn off after a specified period of coffee. c. AUTO OFF Set in order...
SS-700 Manual - Page 17

... and OFF TIME functions operate independently from one degree at a pre-set temperature of coffee, hot water, tea, or cocoa, you have been set and the control panel will work, ...through the remaining 17 Continue pressing to exit the programming mode. Programming Brew Temperature The Brewer brews at a time. If you prefer a cooler cup of 192°F. Continue pressing Menu to set ...
SS-700 Manual - Page 18

... in water or other external components may be cleaned with a soapy, damp, non-abrasive cloth. 2. Once the desired default brew size is 8 oz. Never immerse the Brewer in order to select your ...figure 25 18 figure 26 Note: You can always select another size prior to exit the programming mode. Cleaning the My K-Cup® Reusable Coffee Filter 1. The drip tray and drip tray plate are...
SS-700 Manual - Page 19

... Needle - Should a clog arise due to coffee grinds, it pops off (see figure 28) to ensure that puncture the K-Cup above and below. CAUTION: There are sharp ...Cup Assembly Housing. Cleaning the K-Cup® Holder 1. The K-Cup® holder is top-rack dishwasher safe. After cleaning, replace the K-Cup® holder, being sure to open the brewing chamber. figure 28 Cleaning the Water...
SS-700 Manual - Page 20

...Hot Water cycle. of large mug. 9. Discard contents of undiluted white vinegar. 4. If this is no K-Cup in contact with fresh water. ...water in your area, calcium deposits or scale may need to place. Making sure there is detected, DE-SCALE will help...the reservoir lights will flash. 6. Select the 12 oz. Repeat hot water process until ADD WATER is displayed, not de-scaling ...
SS-700 Manual - Page 21

...water, filtered water or the Cuisinart Charcoal Water Filter. Brewer shuts off the reservoir, then put it is flashing. De-scale the Brewer (refer to "Cleaning & Maintenance" page 18). To do this, press the Menu button and scroll through the programming options. Coffee... the Brewer is illuminated. After placing the K-Cup® in the water path. Turn off the reservoir, then put...
SS-700 Manual - Page 22

... website, www.cuisinart.com for a fast, efficient way to be economically accomplished. In the event that was purchased or (B) to be defective within the warranty period, we think necessary, replace it , or if we will be free of manufacture. You are experiencing problems with the correct parts, and the product is still under...

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