Question posted by Anonymous-7492 on February 5th, 2010
What is the process to cancel my Cricket Wireless account?
Has anyone successfully cancelled their Cricket Wireless account and received a refund? I feel like they are giving me the run-a-round!
Current Answers
Answer #1: Posted by rickiedale37 on September 2nd, 2010 10:06 AM
Go to www.mycricket.com/learn/company-information and pull up the list of corporate officers. E-mail them with this message: If I don't get a solution to this problem in 3 working days, I will spread the word that Cricket Wireless should be avoided because of appalling customer service.
Answer #2: Posted by Anonymous-19111 on October 31st, 2010 9:09 AM
Try calling "For refunds on orders placed through mycricket.com, please contact Cricket Online Order Customer Service at 1-866-384-4425 begin_of_the_skype_highlighting 1-866-384-4425 end_of_the_skype_highlighting." Than ask to be transferred to cancellation department. You get routed a Panama exchange and a real person to talk to. They said I now am cancelled!
Never ever get a Cricket Account The 1-800 CRICKET number just leads to a suspension of service not a cancellation! Absolutely the worst terrible service.
A disappointed Californian.
Cricket Wireless Knowledge Base Results
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support | Cricket Wireless
...be processed through our warranty exchange program. Yes. How can I get a refund for Directory Assistance calls if I was given the wrong number? How will I receive a refund?...account will receive a voice message on my phone? For refunds on downloadable applications. to the manufacturer we appreciate your patience, however, should you of purchase. Yes. Can I receive a refund... -
support | Cricket Wireless
... be mailed back to the due date. Pay By Check How long should post onto the customer’s account the same day the payment was received. The payments should a payment be processed? Once payment is received, how long does it take to be mailed prior to this is wrong with the legal tender line... -
support | Cricket Wireless
... determine if the problem is non-refundable. I find my Broadband serial number... the return policy for Cricket Broadband service? My account was cancelled. What is the minimum payment due - -...;a Customer Service Representative, please ensure you to receive a replacement broadband data modem, for 5 to... return policy. As part of this process takes approximately 3 weeks. to the...
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