Merge Myself And My Wife's United/continental Miles

FOR A WEEK I HAVE BEEN TRYING TO CONTACT SOMEONE IN MILAGEPLUS SERVICE CENTER AND ALL THAT IS HAPPENING IS I AM ON HOLD FOR HOURS AT A TIME. I THINK THAT IS REDICULIOUS. MY NEW MILAGE NUMBER IS FTX10321, MY WIFE IS FTX10404. CAN YOU HELP ME? I CAN'T EVEN FIND IT ON LINE TO DO IT

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