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Compaq Presario CQ42-300 Support Question

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Question posted by johnbrown2 on October 17th, 2013

System Freeze

System freezes when I try to upgrade programmes, i.e. itunes, java etc. Windows saya I have 26 critical upgrades bot I am unable to execute. I can recieve mail etc.

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Related Compaq Presario CQ42-300 Manual Pages

Resolving Start Up and No Boot Problems Checklist - Page 1

...fail, use this checklist as a guide when trying to the notebook. If computer does not start Count number of a disk drive and fan turning. HP Notebook PCs - Check AC adapter wiring and power connection...Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to the notebook. Perform a Hard Reset 1. Symptom: LEDs blink or computer beeps but does not start ...
Resolving Start Up and No Boot Problems Checklist - Page 2

... be able to install an update or patch. Symptom: Computer displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to...
Notebook Essentials - Windows 7 - Page 7

... the TouchPad and TouchPad gestures, refer to the Notebook PC User Guide in the direction you want the pointer to the user guide. For example, this chapter completely, because it explains what to do and where to take before you begin using your computer. Windows 7 has several new program and feature enhancements, such...
Notebook Essentials - Windows 7 - Page 18

... a User ID and password to help you temporarily connect your new wireless computer to the Notebook PC User Guide in Help and Support. This ensures that the computer can access the data on the computer and use the Windows tools to access the router. ✎ If you install the wireless router using the...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 1

and performing computer disassembly procedures. troubleshooting computer problems; Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 5

v MSG revision history Revision A Publication date April 2010 B October 2010 Description Edited this guide to include HP G42 Notebook PC and Compaq CQ42 Notebook PC information only. ● Added newly supported memory modules to spare parts listings in the following locations: Computer major components on page 20, Mass storage devices ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 12

...memory UMA √ √ √ √ √ √ √ √ √ Compaq Presario CQ42 Discrete √ √ √ Compaq Presario CQ42 Compaq Presario CQ42 UMA Models UMA Models 150 - 199 100 - 149 √ √ √ √ √ &#... DC QC P920 1.6Ghz 2M L2 25W DC P820 Tri-Core 1.8Ghz 1.5M L2 25W DC P820 Tri-Core 1.8Ghz 1.5M L2 25W AMD Turion™ II...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 13

...16 DDR3, 4 pcs, 800-MHz)) ...upgradable √ Supports up to 8 GB of system √ memory DDR3, 1066-MHz, dual-channel √ memory (DDR3 1333 MHz can be downgraded to DDR3 1066 MHz) DDR3, 800-MHz, dual-channel memory (DDR3 1333 MHz can be downgraded to DDR3 800 MHz) Supports the following configurations: Compaq Presario CQ42 Discrete Compaq Presario CQ42 Compaq Presario CQ42...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 14

...; 480 by 24 frames per second One microphone, analog HD audio UMA √ √ √ √ √ √ √ √ √ Compaq Presario CQ42 Discrete √ √ Compaq Presario CQ42 Compaq Presario CQ42 UMA Models UMA Models 150 - 199 100 - 149 √ √ √ √ √ √ √ √ √ √ √ √ √...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 15

...UMA Supports Microsoft Premium √ requirements Altec Lansing speakers √ Modem Support for √ wide-aspect or standard-aspect video Compaq Presario CQ42 Discrete √ Compaq Presario CQ42 Compaq Presario CQ42 UMA Models UMA Models 150 - 199 100 - 149 √ √ √ √ √ √ √ √ √ √ √ √ √...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 16

... 7 Professional (32 & 64 bit) Windows 7 Home Premium (32 & 64 bit) Windows 7 Home Basic (32 & 64 bit) Windows 7 Starter (32 bit) Free DOS Novell Linux Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module UMA √ √ Compaq Presario CQ42 Discrete √ Compaq Presario CQ42 Compaq Presario CQ42 UMA Models UMA Models 150 - 199...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 30

Computer major components Item (1) Description 35.6 cm (14-in), WXGA, BrightView display assembly NOTE: See Display assembly components on page 26 for more display assembly internal component spare part information. ● For use with integrated microphone and webcam; Presario, matte black Spare part number 592146-001 20 Chapter 3 Illustrated parts catalog
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 31

HP, biscotti ● For use with integrated microphone and webcam; Item (2) (3) (4) (5) (6) (7) (8) Description ● For use with integrated microphone and webcam; Presario, biscotti ● For use in the United States Top cover (includes Touchpad, bracket, button board, and cable) ● Matte black color ● Biscotti color ● ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 36

Display assembly components Item (1) (2) (3) Description Display bezel ● HP, for use with microphone and webcam ● Presario, for use with microphone and webcam 35.6 cm (14-in) high definition, Brightview, display panel (includes display panel ...with display panel) Spare part number 592147-001 592148-001 592144-001 592150-001 600627-001 592151-001 26 Chapter 3 Illustrated parts catalog
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 37

Item (6) (7) Description (4) Webcam cable (5) Antennas and cables Display back cover ● Presario, matte black ● Presario, biscotti ● HP, biscotti ● HP, silver ● HP, white (for model 1.0 only) ● HP, charcoal (for model 1.1 only) Webcam module Display screw kit (not ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 42

... display assembly for use with integrated microphone and webcam; HP, biscotti 32 Chapter 3 Illustrated parts catalog Presario, biscotti Memory module, 2-GB, PC3 10600, 1333-MHz Memory module, 1-GB, PC3 10600, 1333... Mhz Processor Advanced Micro Devices (AMD) DC P820 Tri-Core 1.8Ghz 1.5M L2 25W Processor Advanced Micro Devices (AMD) DC N830 Tri-core 2.1Ghz 1.5M L2 35W Processor Advanced Micro ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 43

...-001 600190-001 600370-001 600627-001 600630-001 600631-001 602745-001 602992-001 603785-001 604603-001 606155-001 Description Display back cover, Presario, biscotti Display back cover, HP, biscotti Webcam module Hard disk drive, 160-GB 7200 RPM Hard disk drive, 320-GB 7200 RPM Hard disk drive...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 76

...the following components: a. Turn the computer display-side up, with integrated microphone and webcam; Presario, matte black 35.6 cm (14-in) WXGA Brightview display assembly for use with integrated...cm (14-in) WXGA Brightview display assembly for use with integrated microphone and webcam; Presario, biscotti 35.6 cm (14-in) WXGA Brightview display assembly for use with integrated microphone...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 78

... bottom edge (2) Two Phillips PM2.5×4.0 screws 10. If it is available using spare part number 592147-001 for HP computers, and 592148-001 for Presario computers. 68 Chapter 4 Removal and replacement procedures
Notebook PC User Guide - Windows 7 - Page 2

...should be liable for HP products and services are set forth in the Notebook PC User Guide, go to change without notice. To obtain the latest ...user guide describes features that are U.S. Some features may not be available on your computer. Microsoft and Windows are common to most models. The only warranties for technical or editorial errors or omissions contained herein. ...

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