Question posted by ksobel1996 on February 6th, 2013

Can't Get On Demand One Of Two Tv's. Message Says It Error 7.

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Answer #1: Posted by pellkiness on February 6th, 2013 12:58 PM
This answer was accepted by the poster of the original question.
pellkiness

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Error 7 is displayed when there is a problem with a weak or degraded signal going into the STB which is often caused by a loose/faulty connection going from the wall jack to the back of the STB. Don't assume that even though the fittings are screwed on tight that there is nothing wrong with the connection. The coax cable can work itself loose from the fitting. If Error 7 is displayed on all STB's then the degraded signal is more than likely coming into the home and will require a technician.

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