Question posted by ellenmadaline on December 29th, 2012

How To Connect Dvr To Network

After a power outage, we get the message that our DVR and TV may not be connected to the server. We've unplugged and rebooted everything and our recordings still do not appear. Advice?

Current Answers

Answer #1: Posted by pellkiness on December 31st, 2012 8:02 AM
This answer was accepted by the poster of the original question.
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
1,100
points
You need to call your local Comcast office and ask them to refresh your signal. To find the phone number, type in your zip code here:
http://www.comcast.com/corporate/shop/retail/storelocator.html

Comcast Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • What precautions can I take to make sure I stay connected in the event of a hurricane or other storm?
    ...power outage.  Try wireless text/short messaging service (SMS).  It is a good idea to have one battery is not dependent on and off by a switch or to a power strip that may create network...charged, make sure I stay connected in place and charged.  What precautions can I take to make sure your original call data to clear the network before you have a wireless...
  • Connect Your HomePoint Equipment
    ...have Comcast Digital Voice service, including dialing 911 in the case of an emergency during a power outage.  The Internet light may pulse or flicker if you have any problems with its base... connection to a cable device like a DVR, television, cable box or cable modem.  This should be a Comcast service that you have (Cable TV and/or Comcast High-Speed Internet) An available power ...
  • Frequently Asked Questions about the Comcast Acceptable Use Policy for High-Speed Internet Services
    ...policy should use our services in connection with a valid subpoena, court ...delivery of legitimate e-mail across the network and can disrupt a server, newsgroup, or other violent, illegal... theft." Sending too many messages can interfere with the orderly...usual practices in nearly all advice and incorporate suggestions as we...Use Policy so that they appear to be changed? Comcast ...

Similar Questions

Dvr On Comcast Motorola Dch3416 Not Working After Power Outage
After a recent power outage, the dvr on my comcast motorola DCH3416 box is not working. When I press...
(Posted by bobsooze1984 8 years ago)
How To Reset Cable Tv After Power Outage
(Posted by evelyene 9 years ago)
Does Comcast Phone Work Power Outage
(Posted by GalafTonil 10 years ago)
After Power Outage Dvr Box Wont Turn On
(Posted by patreid1 11 years ago)
How To Restart The Box After A Power Outage?
(Posted by jodyfueyo 12 years ago)
Ask a New Question
Use the box below to post a new question about Comcast.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Comcast Reviews

View thousands of Comcast user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Comcast customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Comcast customer service rankings, employee comments and much more from our sister site.