Question posted by BCFloris on April 11th, 2011

Comcast Tv : My Channels Are Not All Coming Through On My Tv That Has Basic Ser

hello. my comcast tv does not have all the channels it previously had. I have basic service on this TV. Any thoughts?

Current Answers

Answer #1: Posted by pellkiness on April 11th, 2011 1:00 PM
This answer was accepted by the poster of the original question.
pellkiness

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With the launch of XFinity, Comcast has rearranged/redistributed/reallocated their channel lineups. Basic has been stripped down because Comcast is mad that their customers are dumping high-end bundles in favor of TiVo and Netflix, so they are doing their best to take revenge. To see what channels you're supposed to be getting:

https://www.comcast.com/localization/localize.cspx?eqs=57D1BC66B6B0C45E8D24AD44079B71EA30B983FEE7FBD630B9C33936934FFD5ABC303DA1203170F53E5D72A9C7E9C26D

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