Question posted by BCFloris on April 11th, 2011
Comcast Tv : My Channels Are Not All Coming Through On My Tv That Has Basic Ser
hello. my comcast tv does not have all the channels it previously had. I have basic service on this TV. Any thoughts?
Current Answers
Answer #1: Posted by pellkiness on April 11th, 2011 1:00 PM
With the launch of XFinity, Comcast has rearranged/redistributed/reallocated their channel lineups. Basic has been stripped down because Comcast is mad that their customers are dumping high-end bundles in favor of TiVo and Netflix, so they are doing their best to take revenge. To see what channels you're supposed to be getting:
https://www.comcast.com/localization/localize.cspx?eqs=57D1BC66B6B0C45E8D24AD44079B71EA30B983FEE7FBD630B9C33936934FFD5ABC303DA1203170F53E5D72A9C7E9C26D
Comcast Knowledge Base Results
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For the Comcast Digital Migration, will I need equipment if I have a digital TV with a QAM tuner?
... the equipment provided by us or purchased from your electronic retailer (e.g. For the Comcast Digital Migration, will not be able to continue to receive Limited Basic Cable channels and do not need a digital device. All televisions, including those using QAM tuners, will I need equipment if I have a digital... -
Black screen troubleshooting steps
... black screen appear in your area, or schedule an appointment for a technician to come to your home. Ensure that can check the status of your account, check... is a condition that your TV is trying to access. To powercycle or reset, unplug your set -top box. Black screen troubleshooting steps Description of the channel the customer is on channel 3 or 4 Try to ... -
Ghosting troubleshooting steps
... your set -top box. If you have one TV: Check all connections and wiring to your home. Ghosting is on locally broadcast channels. To powercycle or reset, unplug your set ... appointment for a technician to come to ensure proper and tight connections If the problem occurs on -screen objects have multiple TVs but the problem only occurs on one TV, or if you have a...
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