Question posted by hairfield on September 7th, 2013

Charge On Account

I did not authorize a $15.00 charge on my visa account and want this to be credited back to my account and do not charge my account again.

Current Answers

Answer #1: Posted by SoCalWoman on September 7th, 2013 5:28 AM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577
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Hello hairfeld,

I am sure seeing an unauthorized charge on your card must be infuriating (and frustrating). Unfortunately this website is called Helpowl.com and not Classsmates.com. Therefore, I would have no access to your Classmates.com account.

However, it appears the charge is likely a membership fee on Classmates. Now, I can get you to the right people who are able to assist.

The number to call is: Classmates Billing Issues: 206-301-5700

The following link explains how to cancel your paid membership, (which you did not know you have)

Cancel Membership

Lastly, You may want to dispute the charges with your credit card provider. However, this should only be considered if you can't get this resolved with Classmates.com

Hope this helps


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
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