Question posted by danneryan on September 20th, 2011
I Need A Phone # To Contact A Rep As I Was Inadvertently Charged For This Servic
Classmates took money out of my debit without my approval and
I want to cancel and have charges reversed. I need to talk to a
rep asap. Thank you.
Current Answers
Answer #1: Posted by kcmjr on September 20th, 2011 10:49 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
I do not work for classmates.com or memorylane.com.
This is a common problem with this web site, I've heard it from numerous people. I recommend that you use one-time use credit card numbers with these social media sites. That way they cannot continue to bill you.
It may come down to cancelling your card in order to stop this. You should contact your credit card company ASAP and explain the issue to them.. They will act as you advocate (or should) in the matter.
You can also send a registered letter to memorylane. They are the parent company of classmates.com. Their address is:
Memory Lane, Inc., d/b/a Classmates.com
333 Elliott Ave West, Suite 500
Seattle, WA 98119
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
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