Question posted by eddieatthelake on July 23rd, 2020
I'am Having No Luck Cancelling Classmates.why Is It So Diffulcut.
I want out of Classmates.Have been trying ,with no luck.If I have to I will call my credit card and let them take care of it.I can;t believe you people!GET LET ME OUT,NOW!
Current Answers
Answer #1: Posted by Odin on July 23rd, 2020 10:54 AM
Sorry for your problems. As you may have gathered, we're not Classmates but an independent help site. Yours is one of a great many similar complaints about this company. By all means try the previous suggestion, or:
If you haven't done so yet, follow the instructions at https://help.classmates.com/hc/en-us/articles/1150.... If necessary you can dispute unwarranted charges with your credit/debit card provider, but that provider may ask you what efforts you've made to resolve directly with Classmates [see below]. You can also complain to the State of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504--or phone 206-464-6684; or your own states agency, for which see https://www.usa.gov/state-consumer.
You can reach Classmates at 206-301-5700. You can write the company with the form at http://www.classmates.com/search/help/contact. Corporate contact information is at http://www.corporateofficeowl.com/classmates.com/Corporate%20Office.
If you haven't done so yet, follow the instructions at https://help.classmates.com/hc/en-us/articles/1150.... If necessary you can dispute unwarranted charges with your credit/debit card provider, but that provider may ask you what efforts you've made to resolve directly with Classmates [see below]. You can also complain to the State of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504--or phone 206-464-6684; or your own states agency, for which see https://www.usa.gov/state-consumer.
You can reach Classmates at 206-301-5700. You can write the company with the form at http://www.classmates.com/search/help/contact. Corporate contact information is at http://www.corporateofficeowl.com/classmates.com/Corporate%20Office.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by INIMITABLE on July 23rd, 2020 6:53 AM
To cancel your membership with classmate:
At the top right corner of any Classmates.com page, click the gear icon and select Account. Click Account & Billing and enter your password. Under ACCOUNT INFORMATION, click Turn off automatic renewal. Click Yes to confirm your decision.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
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