How Do I Cancel My Membership?

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Answer #1: Posted by sramsey310 on May 17th, 2011 2:24 PM

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sramsey310

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May 17th, 2011

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Canceling your membership

Our goal is to be the world's best place to reconnect with the people and memories from your past. It is our sincere hope that you will explore and enjoy our site a while longer and decide to stay with us. We encourage you to visit the About Us page to find out about our exciting new features and recent enhancements.

If you decide that you do wish to cancel your membership, please follow the instructions below.

Free Members
You may cancel your free membership at any time by removing your registration. To do so, please follow these steps:

Click here.
Review your account information and choose the appropriate reason for removal.
Click Remove Registration.
Select Yes to confirm your decision.

Paid Members
If you wish to cancel your paid membership, please contact our Member Care Team regarding your request. A representative will respond to your message via email to further assist you.

Note: You may cancel your All-Access Pass (previously known as a Gold membership) and/or remove your name from our site; however, per the Terms of Service to which you agreed when you submitted your payment, membership fees are non-refundable. Please keep in mind that a cancellation will result in the forfeiture of your membership fee.