Who Authorized A New Subscription For Classmates On My Account? Please Cancel.

how did you get my card number and who authorized the subscription? Please cancell immediately.

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Answer #1: Posted by Odin on October 21st, 2013 2:07 PM

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Odin

Member since:
April 10th, 2010

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(Note that we're *not* Classmates.)

Yours is one of a great many similar complaints about this company; sorry for your problems. If you wish to cancel (and haven't yet done so), follow the instructions, if you can, at:
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel

This should stop future charges but may not affect outstanding charges. To reverse outstanding charges, send a certified snailmail to the company, giving them a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charge with your card provider—but observe that bank's time limits, which you can learn by phoning it.

Here's Classmates's address:

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

You can reach Classmates at 206-301-5700. You can also write the company with this form.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.