Cisco 6921 Support Question
Cisco 6921 Support Question
Find answers below for this question about Cisco 6921 - Unified IP Phone Standard VoIP.Need a Cisco 6921 manual? We have 1 online manual for this item!
Question posted by Anonymous-28183 on May 4th, 2011
Transferring A Call
How do you transfer a call on the 6921 ip phone?
Current Answers
Related Cisco 6921 Manual Pages
Administration Guide - Page 7
...R
Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Join and Direct Transfer Policy 5-13 Configuring Corporate and Personal Directories 5-13 Configuring Corporate Directories 5-13 Configuring Personal Directory 5-14 Modifying Phone Button Templates 5-14 Modifying a Phone Button Template for Personal Address Book or Speed Dials...
Administration Guide - Page 11
... IP Phone. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network.
Cisco Unified IP Phone 6921...
Administration Guide - Page 15
... such as mute, hold, transfer, speed dial, call forward, and more information, refer to the manufacturer's documentation of the Cisco Unified IP Phone
The Cisco Unified IP Phone 6921, 6941, and 6961 provide voice communication over an Internet Protocol (IP) network. In addition, because the phone is connected to your data network, it offers enhanced IP telephony features, including access to...
Administration Guide - Page 23
... Guide for voice communication. Chapter 1 An Overview of the networking protocols that the Cisco Unified IP Phone 6921, 6941, and 6961 support. What Networking Protocols are Used?
15 Applications button
Opens/closes the Applications menu.
Hypertext Transfer Protocol (HTTP)
HTTP is the standard way of Service (QoS) configuration information with the Cisco Catalyst switch.
Use it...
Administration Guide - Page 24
... Protocol (SCCP)
Transmission Control Protocol (TCP) Trivial File Transfer Protocol (TFTP)
User Datagram Protocol (UDP)
Purpose
Usage Notes
IP is a standard protocol for delivery of data packets. On the Cisco Unified IP Phone, TFTP enables you are Used?
phones and gateways. RTCP works in the Cisco Unified Communications Manager System Guide. UDP is a connection-oriented transport...
Administration Guide - Page 25
..., page 1-11
• Configuring Telephony Features, page 1-12
• Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-12
• Providing Users with troubleshooting any problems users might encounter when using DHCP, you must configure Cisco Unified IP Phones to access information such as call forwarding and transferring, redialing, speed dialing, conference calling...
Administration Guide - Page 35
...2-2
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
2-1 It also describes options for a Cisco Unified IP Phone, page 2-10
Understanding Interactions with Other Cisco Unified IP Telephony Products
To function in the IP telephony network, the Cisco Unified IP Phone must also register the Cisco Unified IP Phone with...
Administration Guide - Page 36
... to Install the Cisco Unified IP Phone on Your Network Understanding Interactions with Other Cisco Unified IP Telephony Products
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager
Cisco Unified Communications Manager is lost between phones, integrating traditional PBX functionality with the VLAN
The Cisco Unified IP Phone 6921, 6941, and 6961 have...
Administration Guide - Page 40
... its VLAN membership before it stores firmware images and user-defined preferences. Understanding the Phone Startup Process
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network
Understanding the Phone Startup Process
When connecting to the VoIP network, the Cisco Unified IP Phone 6921, 6941, and 6961 go through the Ethernet cable
• Resolving Startup Problems, page...
Administration Guide - Page 45
..., page 3-2
Network Requirements
For the Cisco Unified IP Phone to successfully operate as a Cisco Unified IP Phone endpoint in your network, your network must meet the following topics, which help you install the Cisco Unified IP Phone on an IP telephony network: • Before You Begin, page 3-1 • Understanding the Cisco Unified IP Phone 6921, 6941, and 6961 Components, page 3-2 •...
Administration Guide - Page 67
... features for all phones or for the Cisco Unified IP Phone
After you add Cisco Unified IP Phones to Cisco Unified Communications Manager, you can add functionality to the phones. This chapter includes following topics: • Telephony Features Available for the Cisco Unified IP Phone, page 5-1 • Join and Direct Transfer Policy, page 5-13 • Modifying Phone Button Templates, page...
Administration Guide - Page 68
... these features on the phone, refer to Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1. Connects ...transferring an external call .
Auto-pickup
Block external to external transfer
Busy Lamp Field (BLF)
Busy Lamp Field (BLF) Pickup
Allows a user to monitor the call pickup features.
Telephony Features Available for the Cisco Unified IP Phone...
Administration Guide - Page 71
... standard (ad hoc) features.
Allows users to the "Cisco Unified IP Phone" chapter in the Cisco Unified ...Unified IP Phone configuration such as line appearances, services, and speed dials from phones that phone.
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Table 5-1
Telephony Features for Cisco Unified...
Administration Guide - Page 72
...the Cisco Unified Communications Manager System Guide. Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications ...Telephony Features Available for the Cisco Unified IP Phone
Chapter 5 Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature CTI Applications Direct transfer...
Administration Guide - Page 74
... for the Cisco Unified IP Phone
Chapter 5 Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature Hold Status Hold/Resume Hunt Group
Intercom
Join Across Lines
Description
Configuration Reference
Enables phones with the Join and Direct Transfer feature implementation on the Cisco Unified IP Phone 6921, 6941, and...
Administration Guide - Page 75
... on the Cisco Unified
IP Phone 6921, 6941, and 6961 and you may
need to configure the Join and Direct Transfer
Policy to disable join and direct transfer on page 5-13. Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description...
Administration Guide - Page 78
... messages if calls are not compatible with the Join and Direct Transfer feature implementation on the Cisco Unified IP Phone 6921, 6941, and 6961 and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on hold . Telephony Features Available for the Cisco Unified IP Phone
Chapter 5 Configuring Features, Templates, Services, and Users
Table...
Administration Guide - Page 79
... take effect.
The default policy is permitted to use, such as a specific phone extension.
These directories can configure the Join and Direct Transfer Policy for join and direct transfer. Authentication establishes the users' rights to several directories. OL-19025-01
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for more information. • Personal Directory-Allows...
Administration Guide - Page 84
...Setting Up Services
You can select and subscribe to Cisco Unified IP Phone Services on Cisco Unified IP Phone 6921, 6941, and 6961
Abbreviated Dial
Yes
(AbbrDial)
Direct Transfer (DirTrfr) No
Undefine (Undefine)
Yes
Video Mode Command
No
(VidMode)
Notes Phone displays SpeedDial. Configure transfer (Direct Transfer policy) in the Product Specific Configuration Layout section in the...
Administration Guide - Page 109
Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Network Setup
Table 8-2
Network Configuration Area Items (continued)
Item TFTP Server 1 TFTP Server 2 Default Router 1-5 DNS Server 1-5 Operational VLAN ID Admin.
An item may also include the Survivable Remote Site Telephony (SRST) designation, which the phone obtains message services. This router assumes control of providing ...
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