Question posted by stevenpetrowske on September 29th, 2015

Upgrade Our Cable Tv

we have the option to upgrade our cable TV package using our remote control. I have upgraded our cable service to the Silver package. The message on our TV said the order is processing and while I wait for it to complete, I change the channel, when I turn it to the channel in the Silver package, the message says, we don't currently subscribe to the package. I did it twice now with no luck

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Answer #1: Posted by waelsaidani1 on September 30th, 2015 5:06 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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You must be a Charter TV customer or installing Charter TV with a minimum level of Basic TV service to upgrade to HD programming

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