Canon PIXMA MX892 Support Question
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Question posted by ppanosh170 on March 27th, 2015
When I Try To Print, Nothing Prints On The Paper. How Do I Fix This?
Current Answers
Answer #1: Posted by TechSupport101 on March 27th, 2015 3:41 PM
1. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder.
2. Open the Paper Output Tray and then open the Output Tray Extension.
3. To print the nozzle check pattern:
a. Press the Setup button.
b. Select Maintenance, then press the OK button. The Maintenance screen is displayed.
c. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.
d. Select Yes and then press the OK button.
The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately.
Examine the nozzle check pattern on the LCD of your PIXMA MX892. Check the pattern to see if any lines are missing. Missing lines or no ink appearing on the paper indicates a printhead cleaning may be required. If your printout does not match the example, please perform a printhead cleaning by selecting B and then choosing Yes. If these options are not available, please perform the following steps to perform a Cleaning:
1. Press the MENU button.
2. Select Maintenance then press the OK button.
3. Select Cleaning and press OK.
4. Press OK to select Yes.
The cleaning will be performed. After 2 or 3 cleanings, print another test page and see if there is any improvement.
If these troubleshooting steps do not work, feel free to call us at 1-800-OKCANON
Answer #2: Posted by TechSupport101 on March 27th, 2015 3:47 PM
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