Canon PIXMA MX870 Support Question
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Question posted by kipatric on December 4th, 2013
How To Find The Mac Address On Mx870
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Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_2_4171.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_2_4171.png)
...not detected.
P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed Failed to connect to the onscreen manual:... Wireless LAN Settings Directly on Windows Vista Ultimate and Mac OS X v.10.5.x.
Multiple access points are based on... Access Point is Displayed
Specifying the Machine's IP Address (IPv4 only)
Restoring the Machine's Default LAN ...
Solución de problemas de configuración de red [Spanish Version] - Page 3
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_3_e136.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_3_e136.png)
...refer to the manual supplied with the
access point or contact its manufacturer. • To check the MAC address of the machine, press the Setup button, then using the { } [ ] and OK buttons,... select Device settings > LAN settings > Confirm LAN settings > WLAN setting list, then check MAC address.
Check 2 A
Turn off the access point, then turn it back on, then press the left ...
Solución de problemas de configuración de red [Spanish Version] - Page 4
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_4_f3de.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_4_f3de.png)
... as a security protocol (encryption standard) on other wireless devices.
• MAC address A unique number assigned to each network device.
• MAC address filtering A function to block access from unauthorized wireless devices by entering wireless connection settings of specific wireless devices (computers, printers, etc.) to the access point beforehand.
is Displayed
Check
The message...
Solución de problemas de configuración de red [Spanish Version] - Page 5
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_5_6271.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_5_6271.png)
...For subsequent operations, go to or
/
/
in "Entering the Access Point's
Glossary
• MAC address A unique number assigned to each network device.
is active.
• For details on how... • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the manual supplied with
the access point or...
Solución de problemas de configuración de red [Spanish Version] - Page 6
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_6_d2a2.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_6_d2a2.png)
..." set as a security protocol (encryption standard) on page 11.
Check 4 Is the MAC address filtering enabled on the access point? • For details on the machine. Press the ..., select Device settings > LAN settings > Confirm LAN settings > WLAN setting list, then check MAC address. ENGLISH
The directly entered access point was not detected. is Displayed
Check
The message appears when ...
Solución de problemas de configuración de red [Spanish Version] - Page 7
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_7_ef20.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_7_ef20.png)
... the machine, refer to the manual supplied with the access point or contact its manufacturer.
Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the network.
Check 1 Make sure that the DHCP function of the access point is Displayed
Check
The message appears when an IP...
Solución de problemas de configuración de red [Spanish Version] - Page 9
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_9_b128.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_9_b128.png)
... the manual supplied with the network device or contact its manufacturer.
Proceed with specific IP addresses, preventing them from connecting to the network.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication...
Solución de problemas de configuración de red [Spanish Version] - Page 10
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_10_2715.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_10_2715.png)
... to restrict communication of the access point, refer to the manual supplied with specific IP addresses, preventing them from connecting to the network.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication...
Network Setup Troubleshooting - Page 2
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_2_7b06.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_2_7b06.png)
... Checklist
The following symbols are based on Windows Vista Ultimate and Mac OS X v.10.5.x.
• Names of functions, etc. ... manual depending on the Machine Specifying the Machine's IP Address (IPv4 only) Restoring the Machine's Default LAN Settings to...
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten...
Network Setup Troubleshooting - Page 3
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_3_0693.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_3_0693.png)
... the SSID of the access point from appearing on other wireless devices.
• MAC address A unique number assigned to each network device.
• MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand.
Problems during Network Setup
Easy setup...
Network Setup Troubleshooting - Page 4
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_4_9dff.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_4_9dff.png)
... to the manual supplied with the
access point or contact its manufacturer.
Glossary • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point. Refer to the manual
supplied with the access point or contact its manufacturer. Check 3 Are you...
Network Setup Troubleshooting - Page 5
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_5_91be.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_5_91be.png)
...when no access point is correct, then press the OK button again. Check 4 Is the MAC address filtering enabled on the access point? • For details on page 9.
Check 3 Turn ...• After that you have only one access point
Select Use one AccessPoint only, then select the MAC
address of the target access point.
• For subsequent operations, go to or
/
/
Wireless LAN ...
Network Setup Troubleshooting - Page 6
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_6_4edf.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_6_4edf.png)
... not obtained automatically after selecting "WEP" as a security protocol (encryption standard) on the access point? Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand.
The device may not be entered again.
Change the security protocol (encryption standard) for the access point, then...
MX870 series Getting Started - Page 69
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_69_b201.png)
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_69_b201.png)
... instalación en la sección que trate de su sistema operativo. on page 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of any security software is turned off. − Wireless Connection: The...
MX870 series Getting Started - Page 2
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_2_7a57.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_2_7a57.png)
... to complete. In this guide, Windows 7 operating system is a trademark or registered trademark of Apple Inc., registered in the U.S. Model Number: K10348 (MX870) and/or other countries. • Macintosh, Mac, and AirPort are trademarks of Microsoft Corporation in the U.S. and other countries. • Internet Explorer is a trademark of Microsoft Corporation in the...
MX870 series Getting Started - Page 51
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_51_a0e2.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_51_a0e2.png)
... "Install the Software (Registration)" on page 54!
7
On the Canon IJ Network Tool screen, select MX870 series in . When the Setup Completion dialog box appears, click Complete.
• If the machine is not detected, Check Printer Settings dialog box is not detected, refer to the printed manual: Network Setup Troubleshooting. 7
When the...
MX870 series Getting Started - Page 52
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_52_e477.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_52_e477.png)
... appears, click Register Printer.
□ Proceed to the section that relates to your operating system for further installation instructions. Mac OS X
v.10.6.x v.10.5.x
Go to on page 54. v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the...
MX870 series Getting Started - Page 53
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_53_d916.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_53_d916.png)
Go to on page 52. When the Printer List window appears, click Add.
• When the You have no printers available. screen appears, click Add. B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51
2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
MX870 series Getting Started - Page 54
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_54_ce97.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_54_ce97.png)
When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection) Go to the list of printers, then click Add.
Make sure that Canon MX870 series is added to .
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
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