Canon PIXMA MX870 Support Question
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Question posted by weMorgan on November 7th, 2013
Canon Pixma Mx870 Cannot Send/receive Fax
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Related Canon PIXMA MX870 Manual Pages
Network Setup Troubleshooting - Page 14
... (router, access point, etc.) configured and can the computer connect to the network?
Also, is the Wi-Fi lamp (A) lit blue? Turn on . so that Canon software is already turned on, turn it off, then turn it back on each device. Check 4
When using the { } [ ] and OK buttons, select Device settings...
MX870 series Getting Started - Page 69
...- en la página 68.
• Los caracteres alfanuméricos que aparecen después de Canon MX870 series son el nombre del servicio Bonjour o la dirección MAC del equipo. • Si no se...243;n que trate de su sistema operativo.
on page 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has...
MX870 series Getting Started - Page 87
...Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others , both in standard mode.)
Black Standard: 8 pels/mm x 3.85 ...pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others , both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/...
MX870 series Getting Started - Page 88
... displayed properly depending depending on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Mac OS X v.10.6, install software bundled with Windows Update. on the installation environment and location.
Specifications are available for...
MX870 series Getting Started - Page 4
... Turn the Power On P.7
4 Install the Print Head P.9
5 Install the Ink Tanks P.12
6 Load Paper P.15
7 Set Up for Fax Reception P.18
8 Select Connection Method P.21
9 Install the Software (USB Connection P.22
10 Wireless Setup P.28 Wireless Setup Using Easy Setup P....56
14 Try Using the Machine P.57 Try Copying P.58 Print Photos from a Computer P.60 Send Faxes P.61
15 Specifications P.63
MX870 series Getting Started - Page 8
... on-screen manual: Basic Guide.
1
2 Only when connecting a telephone:
1 B
2 A
Connect the machine with a telephone line using as a fax only:
only
• If you cannot send faxes after installing the machine, check the telephone line type.
When not using as a fax only:
Go to the same telephone line using a distribution adapter. When using as both...
MX870 series Getting Started - Page 10
... to the Language selection screen. Make sure that all the lamps on the Operation Panel to follow the procedure below.
1.
Send or print faxes as fax
• Removing the power plug deletes all faxes stored in memory. Removing the power plug while all the lamps on the LCD, press the Back button (E) to return...
MX870 series Getting Started - Page 20
... voice call reception because there are more opportunities to use a dedicated fax line.
• Want to receive faxes. 7
18
Set Up for receiving faxes. FAX priority mode
• Want to use as a fax, go to "8 Select Connection Method" on -screen manual: Basic Guide.
If not using the machine as a fax. The following four modes are more opportunities to...
MX870 series Getting Started - Page 21
... handset. While the telephone's ringtone sounds, pick up the handset to answer the call.
The fax is received automatically. The telephone continues to ring. FAX only mode FAX priority mode TEL priority mode
Responses to Calls in Each Mode
When a fax call arrives:
When a voice call arrives:
While the telephone's ringtone sounds, pick up the...
MX870 series Getting Started - Page 22
1
A
2
B
3
C
Press the FAX button (A).
Press the FUNCTION button (B), then use the { or } button (C) to select a receive mode. The fax standby screen returns.
20
7 Set Up for Fax Reception
The fax standby screen is displayed. Press the OK button.
MX870 series Getting Started - Page 31
... (Wi-Fi Protected Setup):
A wireless connection can be downloaded from the Canon support webpage (www.usa.canon.
Wireless Setup Using Easy Setup
■ Check the Information for the following...check the following information, refer to your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can configure wireless connection settings by using the WCN...
MX870 series Getting Started - Page 51
... Make sure there is displayed. Next, read "Install the Software (Information)" on the screen in Printers, then click Next.
• If the machine is no problem, then click Update.
7
When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. When the Setup Completion dialog box appears, click Complete.
•...
MX870 series Getting Started - Page 52
... Software (Network Connection) v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the machine has not ... system for further installation instructions. When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed to the section that relates to on page 54.
MX870 series Getting Started - Page 53
B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add.
Go to on page 52. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 When the Printer List window appears, click Add.
• When the You have no printers available. screen appears, click Add. 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
MX870 series Getting Started - Page 54
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection) Go to the list of printers, then click Add.
Make sure that Canon MX870 series is added to .
MX870 series Getting Started - Page 55
Click Next on the Scan-from-PC Settings screen, then click OK.
4
5
Select Canon MX870 series on the Register Printer and Scanner screen. Next, read "Install the Software (Information)" on page 54!
12 Install the Software (Network Connection)
53
MX870 series Getting Started - Page 63
... be available depending on -screen manual: Basic Guide.
14 Try Using the Machine
61
Send Faxes
1
A
2
C
D
B
Press the FAX button (A). Open the Document Tray (C), then move the Document Guides (D) to the on the country or region of your residence. The fax standby screen is set correctly.
For the setting procedure, refer to "Preparing for...
MX870 series Getting Started - Page 64
... document face-up .
62
14 Try Using the Machine
For other procedures to send faxes, refer to "Faxing" in the on-screen manual: Basic Guide.
• When the machine is ready for faxing, the Black button and Color button light up . The fax is sent.
• For details on sender information, refer to enter Press...
MX870 series Getting Started - Page 65
...kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others , both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/...levels
Transmission/reception: approx. 250 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for printing only. *5 Setup possible through Easy setup, WPS (Wi-Fi ...
MX870 series Getting Started - Page 66
... XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Windows 7, then, install the bundled software again.
... X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon
inkjet printer. • Internet Explorer 7 or later is required to the operating system's requirements when higher...
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