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Canon PIXMA MX420 Support Question

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Question posted by jmcd on August 13th, 2012

Our Mx420 Is Not Working

Our MX420 quit,screen says "printer error has occured, turn off and try again etc" I did several times, but still the same message. there is also code 6500 in the header. NEED HELP FAST Thank you Just need to know if it is fatel or can I fix..need this immediatly

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Related Canon PIXMA MX420 Manual Pages

Network Setup Troubleshooting - Page 2

...or Do Not Know the Access ... point, etc.) or application software. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Changed • Names of functions, etc. Find a description related to...same name exist. Description for Macintosh users. For problems not described here or which occur after the Network Environment is Displayed P.8 P.10 P.10 P.10 P.10 P.10 ...

Network Setup Troubleshooting - Page 3

... Not Displayed (Detected) Check Check 1 Make sure that you follow Check 1, 2, 3 and 4 of the access point from appearing on other wireless devices. Check 2 Turn off the access point, turn it back on, A then press the left FUNCTION button (A) on the machine to search for the access point again. • For details on...

Network Setup Troubleshooting - Page 4

... again. • For details on how to check the WEP key number of the access point, refer to the access point. is Displayed Check The message appears when no access point is Displayed Check Check 1 Is WEP key number 2, 3 or 4 of the access point in use WEP key number 1 of the...

Network Setup Troubleshooting - Page 5

... again. • For details on how to check the MAC address of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when multiple access points with the same name exist. in "Entering the Access Point's Wireless LAN...

Network Setup Troubleshooting - Page 6

is Displayed Check The message appears when no access point is not supported on the access point? Check 2 Make sure that you follow Check 1, 2,... (SSID) is correct, then press the OK button again. Press the OK button to check MAC address. Check 3 Turn off the access point, then turn it back on. • After that , press the OK button, then proceed with the setup from in "Entering ...

Network Setup Troubleshooting - Page 7

... network key needs to the ...printers, etc.) to the access point beforehand. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to identify the specific access point. Perform setup again by saving the MAC addresses of the access point is Displayed Check The message appears when an error occurs...

Network Setup Troubleshooting - Page 8

... machine manually, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to display the access point information stored on your computer. Check 2 Is the machine connected to...

Network Setup Troubleshooting - Page 9

...point, refer to the manual supplied with the access point or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to check settings of ..., refer to the manual supplied with the access point or contact its manufacturer. A A The message appears when the machine cannot be detected. Proceed with specified IP addresses. • DHCP function A ...

Network Setup Troubleshooting - Page 10

...function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent... communication between multiple wireless devices (such as computers and printers) connected to check IP address. ENGLISH Check 2 Is the machine connected to the...

Network Setup Troubleshooting - Page 11

... address is assigned to the computer. Each time you press the button, the entry mode...its manufacturer. Other Troubleshooting Tips Reference Information Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption... the screen changes between numeric 123, upper case ABC and lower case abc. 2 Enter characters using the Numeric buttons (A). You may need to...

Network Setup Troubleshooting - Page 12

..., then press the OK button. 3 Use the { or } button to the target character using the [ or ] button, then press the right FUNCTION button (D). SP Each time you press this button, the entry mode changes between numeric mode 123, upper case mode ABC and lower case mode abc.

Network Setup Troubleshooting - Page 14

... 10-A WEP 1 Select the WEP key number you want to . 11 When the completion screen appears, press the OK button. 13 Letters are case sensitive. 3 Make sure that the ...the alphabet correctly. Go to . 10-B WPA/WPA2 1 Enter the network key using AirPort, select WEP key 1 in the screen. Go to use, then press the OK button. • When using the Numeric buttons, then press the OK button. ...

Network Setup Troubleshooting - Page 15

...press the OK button. 8 Select Manual setup, then press the OK button. • Follow the on-screen instructions to the default state. 1 Press the Setup button. 2 Select Device settings, then press the OK...OK button. 5 Select Yes, then press the OK button. 6 Make sure that the completion screen appears, then press the OK button. Restoring the Machine's Default LAN Settings to Perform Setup Again...

Network Setup Troubleshooting - Page 16

nearby? Also, is already turned on, turn it off, then turn it back on. Install them in IEEE802.11n, IEEE802.11g or IEEE802.11b (2.4 ... with as few obstacles as possible. Check 2 Are the machine and network device (router, access point, etc.) turned on each device. Turn on ? Check 3 Are the access point and machine installed in IEEE802.11n, IEEE802.11g or IEEE802.11b (2.4 GHz...

Network Setup Troubleshooting - Page 17

... • Firewall A system to use computers connected to the LAN side. If the warning message appears, set the security software to enable wireless LAN. • After enabling wireless LAN, ...lit, press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of your security software active? Perform setup by following ...

Quick Guide - Page 8

... functions and settings vary depending on your scanner or printer. Internet connection is required depending on the screens displayed when using Image Display for the first time, you must agree to be subject to the Canon...Quick Menu is subject to download My Image Garden. When you need to the following the procedure below, images saved in folders subject to image analysis of My Image...

Quick Guide - Page 23

... the selected function to display the Preferences dialog. (4) Button Area (Preferences Dialog) Displays the Preferences dialog. (Help) Opens this guide. (Close) Closes the Main Menu. 23 Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed. In addition, control-click a function icon...

Quick Guide - Page 29

... bottom of the following operations. • Control-click (Open Main Menu) in the Preferences dialog may be sent to use . Preferences Dialog You can register a printer/scanner model, region, etc. Select the scanner you want to Canon when accessing a website, etc. Scanner Displays the scanner model name.

Quick Guide - Page 30

...CANON iMAGE GATEWAY to display a notice screen in which you can set the Region... and Password, your login information will be sent automatically from the next time you click OK in -one according to access the Canon website periodically and..., select one inkjet printer is selected for Printer, the same printer will be automatically selected for update information automatically. Note If your...

Quick Guide - Page 32

... for details on how to your computer while installing the driver. The printer/scanner was off while installing the driver. 32 The printer/scanner was not connected to install the printer/scanner driver. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the...