Canon PIXMA MX410 Support Question
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Question posted by yasmi on October 27th, 2013
Troubleshooting Canon Pixma 410 Won't Communicate With Computer
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Related Canon PIXMA MX410 Manual Pages
Network Setup Troubleshooting - Page 2
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_2_df94.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_2_df94.png)
... the Machine's Default LAN Settings to Be Used Screen is Displayed
P.3
Check Settings Screen is Displayed
P.3
Set Printer IP Address Screen is Displayed
P.4
The Machine is Displayed
P.7
P.8
P.8
P.8
P.8
P.8 P.10
P.11
ENGLISH
Network Setup Troubleshooting
This manual describes problems that may differ from this manual. is Displayed
P.2
Check Access Point to Perform Setup...
Network Setup Troubleshooting - Page 4
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![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_4_7b02.png)
... point name or a network name.
• Roaming A function to provide seamless communication when multiple access points with
the access point or contact its manufacturer.
AB
•... follow the procedure in Check 4 of the access point, refer to check the MAC address of "Set Printer IP Address Screen is Displayed" on how to change the settings of the access point, refer to the ...
Network Setup Troubleshooting - Page 5
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_5_48db.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_5_48db.png)
....
If the warning message appears, set to prevent unauthorized access to communication.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• IP address A... the machine.
• For details on the computer monitor warning that Canon software is attempting to access the network.
Network Setup Troubleshooting - Page 6
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_6_6992.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_6_6992.png)
....
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point.
ENGLISH Check 2 Is the machine connected to a network? •...
Network Setup Troubleshooting - Page 7
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_7_17a3.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_7_17a3.png)
...
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point.
Glossary • IP address
A numerical identification assigned to...
Network Setup Troubleshooting - Page 9
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_9_19bd.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_9_19bd.png)
... (B).
• The Manual Setup screen is assigned to on page 9. E
Disable
Go to the manual supplied with the
access point or contact its manufacturer.
Other Troubleshooting Tips
Reference Information
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and Network Key
Check
Check the...
Network Setup Troubleshooting - Page 10
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_10_fc61.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_10_fc61.png)
...; Enter upper and lower case letters of the alphabet correctly when the network key is set to proceed with TKIP set as an encryption standard, communication is 5 or 13 characters. Letters are case sensitive. Click Connect.
• After that, follow the on-screen instructions to operate in IEEE802.11n and IEEE802...
Network Setup Troubleshooting - Page 12
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_12_acfa.png)
![](/manualimages/e/9/canon-pixma-mx410-network-setup-troubleshooting-ccf07bf_12_acfa.png)
Install them in an open space where wireless communications are the computer and network device (router, access point, etc.) configured and can the... and the Internet.
11 Glossary
• Firewall A system to use computers connected to always allow access. so that Canon software is attempting to access the network. Set the access point to operate in an open space with the access point...
MX410 series Getting Started - Page 65
![](/manualimages/g/i/canon-pixma-mx410-mx410-series-getting-started-3f95978_65_2bc4.png)
![](/manualimages/g/i/canon-pixma-mx410-mx410-series-getting-started-3f95978_65_2bc4.png)
... value):
IEEE802.11n: max. 150 Mbps IEEE802.11g: max. 54 Mbps IEEE802.11b: max. 11 Mbps Communication distance: Indoors 164 feet/50 m * Effective range varies depending on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for printing only. *5 Setup possible through Easy setup, WPS (Wi-Fi Protected Setup...
Quick Menu Guide - Page 2
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_2_bf8b.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_2_bf8b.png)
...
Quick Menu Screens 19
Shortcut Menu 20 Main Menu 22 Image Display 24
Recommendation Item List 27
Notification Area Icon 29
Preferences Dialog Box 30
Troubleshooting 33 How to Check the Version -
Quick Menu Guide - Page 3
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_3_339b.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_3_339b.png)
...Firefox
1. from Tools, select Toolbars > Menu Bar to display the menus.
2. In addition, Canon may suspend or stop the disclosure of this guide. To set to display the menus. Press the...guide have been prepared with the product when using a product that is prohibited.
• In principle, Canon shall change or delete the contents of this guide. Select Page Setup... Select
(Tools) > Print >...
Quick Menu Guide - Page 5
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_5_f49c.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_5_f49c.png)
... registered trademark of Microsoft Corporation in the U.S. and other
countries. • Internet Explorer is a trademark or registered trademark of Cisco in the U.S. and licensed to Canon Inc. • All other
countries. • Windows Vista is a trademark or registered trademark of Windows Vista is Microsoft Windows Vista operating system.
5 and/or other...
Quick Menu Guide - Page 6
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_6_229d.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_6_229d.png)
... and perform a search
6 Example: When the following error screen appears Enter "(your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors You can search for the function you want to learn how to learn about.
Enter keywords in the search window.
Quick Menu Guide - Page 8
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_8_8ae8.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_8_8ae8.png)
... click OK.
• When Image Display is required depending on the function to the Canon website for products supporting Quick Menu.
• Available functions and settings vary depending on... connection fees apply.
• In this guide, descriptions are mainly based on your scanner or printer. The screen for selecting the folders to be used. Click the image displayed in Image Display....
Quick Menu Guide - Page 12
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_12_458c.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_12_458c.png)
... the Shortcut Menu, click the function icon you can start an application, etc.
Access to the Canon website starts depending on the function icon you want to use is not displayed, click an arrow ..." for how to save function icons to start applications, open manuals, or access the Canon website, from Shortcut Menu
Click a function icon saved to the Icon Bar to the Shortcut Menu.
1....
Quick Menu Guide - Page 23
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_23_b42a.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_23_b42a.png)
... registered in the Preferences dialog box is displayed. Start Starts the selected application, opens the selected manual, or accesses the Canon website. The model name display format varies depending on the registered printer/scanner. Add to Shortcut Menu Adds the selected function to display the Preferences dialog box.
(4) Button Area
(Preferences Dialog...
Quick Menu Guide - Page 30
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_30_c42a.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_30_c42a.png)
...; Right-click (Quick Menu) in the notification area on your computer. in the Shortcut Menu, then click Preference...
Select Model Printer Displays the printer model name.
via Quick Menu. Click to Canon when accessing a website, etc. Select the printer you want to use . Display the Preferences dialog box by one of Quick Menu compatible...
Quick Menu Guide - Page 31
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_31_244d.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_31_244d.png)
... to perform a task. If there is selected for Printer, the same printer will be sent automatically from the next time you access CANON iMAGE GATEWAY to an administrator account, follow the on your... Settings Displays the Region or Country Settings dialog box in which you click OK in -one inkjet printer is update information, the NEW mark
31 Note
In Windows 8, Windows 7, and Windows Vista, a...
Quick Menu Guide - Page 33
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_33_6bde.png)
![](/manualimages/b/a/canon-pixma-mg5320-quick-menu-guide-f5625ac_33_6bde.png)
... move it to the front, it does not overlap with a mouse. The printer/scanner was off while installing the driver.
After bringing the Shortcut Menu to a place where it is not complete. Troubleshooting
Printer/Scanner Does Not Appear in the List
Printers and scanners do not appear in the Select Model list of the...
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