Canon PIXMA MP960 Support Question
Canon PIXMA MP960 Support Question
Find answers below for this question about Canon PIXMA MP960.Need a Canon PIXMA MP960 manual? We have 2 online manuals for this item!
Question posted by joyceab on July 15th, 2011
Error Message Incorrect Print Head
For no reason the printer gave me the above messag and it won't do anything. I checked all the ink etc but nothing works
Current Answers
Related Canon PIXMA MP960 Manual Pages
Quick Start Guide - Page 5
... 43
Routine Maintenance 50 Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print Head Cleaning 60 Print Head Deep Cleaning 62 Aligning the Print Head 64 Cleaning Your Machine 68
Troubleshooting 71 Error Message Is Displayed on the LCD...
Quick Start Guide - Page 8
... displayed on the LCD, see "Error Message Is Displayed on the LCD" on page 72.
2 If you are using the machine connected to a
computer, turn off the machine, press the ON/OFF
button. z The machine is not lit.
See "Keeping the Best Printing Results" on the machine. The POWER lamp flashes blue, and...
Quick Start Guide - Page 54
...
Routine Maintenance
Open the Scanning Unit (Printer Cover) of ink tank is used, or if it is unable to install the ink tanks in the incorrect position.
z If printing becomes faint or white streaks appear despite sufficient ink levels, see "Error Message Is Displayed on the LCD" on the LCD, an ink tank error has occurred and the machine is...
Quick Start Guide - Page 56
... new ones. z Once an ink tank has been installed, do not remove it from the machine and leave it out in Print Head Cleaning and Print Head Deep Cleaning, which may be consumed even when printing a black-and-white document or when blackand-white printing is left open
the Scanning Unit (Printer Cover). The Print Head Holder moves to the...
Quick Start Guide - Page 58
Printing will not start printing after the Scanning Unit (Printer Cover) is closed . Note
z If the error message is still displayed after replacing the ink tank, Print Head Cleaning is closed , see "Error Message Is Displayed on the LCD" on the ink tank until Print Head Cleaning finishes.
54
Routine Maintenance
z When you start with the Inner Cover open since paper can not be...
Quick Start Guide - Page 59
... will not be done properly, causing the Print Head to prevent degradation of the Print Head. z If the print head nozzles get clogged, printouts will become blocked by dried ink. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on the paper.
Numerous nozzles are installed in the Print Head for a long time, print or copy in both black & white...
Quick Start Guide - Page 60
... Ink Tanks" on page 62.
See "Print Results Not Satisfactory" on page 57. Make sure that ink tank, it is inserted in the printer driver settings. z Increase the Print Quality setting in each position, matching the label.
Step 1
See "Printing the Nozzle Check Pattern" on page 78. Note
If Print Head Deep Cleaning does not resolve the problem, the Print Head...
Quick Start Guide - Page 68
... Auto Sheet Feeder.
2 Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger on the top of Automatic Print Head Alignment are otherwise unsatisfactory, adjust the print head position. error message is printed out.
z If results of the Paper Output Tray and open it gently. (2) Open the Output Tray Extension.
3 Adjust the...
Quick Start Guide - Page 75
... page 77
z "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 77
...Ink Blots" on page 80
z "Printed Surface Is Scratched/Paper Is Smudged" on page 80
z "Colors Are Uneven or Streaked" on page 82
z "Printing Problems When Copying" on page 82
z "Printing Does Not Start" on page 82
z "Paper Does Not Feed Properly" on page 84
z "Paper Jams" on page 85
z "Error Message...
Quick Start Guide - Page 76
...processed on page 50. Replacing the ink tank is recommended after the printing.
If printing is low.
U163
Note
If multiple ink lamps are flashing red, check how fast they are no image data..."Replacing an Ink Tank" on the LCD
If an error message is empty.
The machine may have run out. Message
Action
"There are flashing. Error Message Is Displayed on page 50. Printing under the...
Quick Start Guide - Page 77
... repeat operation. Automatic Print Head Alignment cannot be performed using a digital camera or digital video camcorder that the ink tanks are using paper from the Cassette. Message
"Print head is incorrect. U051 "The type of the following color is not resolved, the Print Head may have to turn on page 57. Remove the device and check the manual supplied with...
Quick Start Guide - Page 78
... close the Scanning Unit (Printer Cover). See "Replacing an Ink Tank" on page 50. See "Replacing an Ink Tank" on page 50. "**** Error code"
Turn off .) Install an appropriate ink tank.
If the same error occurs, contact a Canon service representative.
Set to Read/write mode. After writing on and the LCD will display a message. Connect the power...
Quick Start Guide - Page 83
... is still not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. Note
For details on different flashing speeds, see "When Printing Becomes Faint or Colors Are Incorrect" on the ink tank until it clicks into place. Open the Scanning Unit (Printer Cover) and check the ink lamps. Print Head nozzles are due to check that the Media Type set...
Quick Start Guide - Page 86
... (at about 3-second intervals) indicates ink is not suitable for the original. Check that the original is not loaded correctly. The print quality setting is low. When loading the original on the LCD and take the appropriate action.
Action
Open the Scanning Unit (Printer Cover) and check the ink lamps. See "Error Message Is Displayed on the LCD...
Quick Start Guide - Page 92
... the OK button. If paper is loaded, make sure that MPUSBPRNnn (Canon MP960 Printer) is selected for Print to resolve the error, see "Error Message Is Displayed on the LCD" on page 72. Check the printer port settings.
(1)Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes. In Windows Me or Windows 98, click the Details tab and...
Quick Start Guide - Page 93
... used for details.
In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List from Printer. In Mac OS X v.10.2.8, check that MP960 is displayed in Printer List.
(3)If MP960 is not displayed, click Add(+) to resolve the error, see "Error Message Is Displayed on the LCD" on the Print dialog box. If you cannot add the machine, follow the procedure...
Quick Start Guide - Page 94
... device's instruction manual before connecting it . Action
See "Auto head align has failed. If the error is still unresolved, there is a possibility that the ink absorber is not supported by this machine. This error message indicates that you started printing. „ Error No.: 1700 Is Displayed
Cause
The ink absorber is almost full. Action
Close Inner Cover, press...
Quick Start Guide - Page 95
... Print Head is complete. on other troubles with a digital camera, contact the manufacturer of the camera. Error Message On Camera
Action
"Printer in the display on the LCD and dismiss the error message. If the machine is warming up, wait until printing is defective.
The
error messages and operations may need to dismiss the printer error message from the camera, check the...
Quick Start Guide - Page 96
... are filled in. Confirm the error message displayed on the Platen Glass.
"Printer error"
An error requiring servicing may not read the settings. If this operation, releasing the function for proper operation.
The machine has a built-in "Using Other Useful Printing Functions" of the User's Guide on the camera.
*2 The ink absorber absorbs ink used during cleaning, for...
Easy Setup Instructions - Page 1
...-Scroll Wheel
Turn the Easy-Scroll Wheel left end.
Once the message "Install the print head and set the ink tank."
this to the wall outlet. Electrical Contacts
Protective Cap
Print Head Nozzles
Note Do not touch the Print Head nozzles or the electrical
contacts. Scanning Unit (Printer Cover)
c Plug the power cord in the Auto Sheet Feeder, align...
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