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Canon PIXMA MP800 Support Question

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Question posted by frogaroo60 on August 5th, 2017

Error 6500 Displayed

How do I clear this error

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Answer #1: Posted by Odin on August 5th, 2017 7:42 AM

This answer was accepted by the poster of the original question.

Odin

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Follow this procedure:

Turn off the printer.
Disconnect the power cable.
Open the printer cover.
Check for any orange protective tape or white polystyrene and remove if necessary.
Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
Close the cover.
Reconnect and turn on.

Note that paper jams can be elusive. If necessary, see the suggestions at http://www.computerhope.com/issues/ch000980.htm.

If the problem persists or if you require further explanation, you'll have to obtain a walk-through from Canon: use the contact information here--https://www.contacthelp.com/canon/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MP800 Manual Pages

MP800 User's Guide - Page 5

... image data at the time of Canon Inc. © 2005 Canon Inc. Model Name K10265 (PIXMA MP800) 3 Under the copyright laws, this manual and in part, without notice. This machine supports Exif... guide to your Canon MP800 Series. has reviewed this product meets the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers. By connecting to change...

MP800 User's Guide - Page 86

... printer driver functions, click [Instructions] or [Help] to the Printer Driver Guide. z Click [Cancel Printing] on the taskbar. To show Canon IJ Status Monitor, click [Canon MP800 Series Printer]... of the [Paper Source] settings, refer to view the Printer Driver Guide. [Instructions] is only displayed when the Printer Driver Guide is installed. z The steps described in this section...

MP800 User's Guide - Page 97

...the following ink tanks. Open the Scanning Unit (Printer Cover) of ink tank is used, or if it with a new ink tank. ...Repeats If an error message is displayed on page 101. Prepare a new ink tank....to print. Getting the Ink Level Information You can check the ink tank status by the ink tank lamp display. When the ink level is Black , Black , Yellow , Magenta , Cyan . Chapter 11 Routine ...

MP800 User's Guide - Page 114

....: 1851 is Displayed" on page 141 z "Error No.: 1856 is Displayed" on page 141 z "Error No.: 2001 is Displayed" on page 142 z "Error No.: 2500 is Displayed" on page 142 z "For Windows Users" on the version of paper or paper jams, a troubleshooting message is displayed automatically. Take the appropriate action described in printing such as the printer is connected...

MP800 User's Guide - Page 115

... U041 The ink has run out. U140 U043 Do not open or close the Scanning Unit (Printer Cover). Install the appropriate ink tank. Replace the ink tank and close it . Fast flashing... ink tank flashes). U071 The waste ink absorber is almost full. An Error Message is Displayed on the LCD An error message is displayed on page 96. z There are no photos in the machine. The ...

MP800 User's Guide - Page 141

... non-Windows XP, click [Start], select [Settings], and then [Printers]. 2. A USB port is selected if either [USBnnn (Canon MP800 Series Printer)] or [MPUSBPRNnn (Canon MP800 Printer)] (where n is a number) is not loaded. z If ...When the Alarm Lamp lights orange, an error may be a problem with the device. If paper is loaded, ensure that the printer cable is Displayed on the LCD" on page 113. ...

MP800 User's Guide - Page 142

...While [COPY] is flashing, the machine is not selected in the printer properties dialog box (Windows) or the [Page Setup] dialog box ...page manually, follow the procedure below. On the [Page Setup] tab, clear the [Automatic] check box. Check that can be used for Automatic ...reinstall the MP Drivers. „ When an Error is Displayed Regarding Automatic Duplex Printing Cause The correct media ...

MP800 User's Guide - Page 143

... printing. Chapter 12 Troubleshooting 141 One page of the print data being used for the operation. „ Error No.: 1700 is Displayed Cause The waste ink absorber is open when starting regular printing. Select [MP800] from the [Printer] pop-up menu in the machine. Press [OK] to confirm the settings. 1. Action Ink used is...

MP800 User's Guide - Page 145

... you tried to repair or disassemble the machine yourself. Chapter 12 Troubleshooting 143 Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP800 z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any warranty regardless of whether the warranty...

MP800 User's Guide - Page 148

...of them . z Deleting the Printer Driver Guide The Printer Driver Guide is deleted when the printer driver is displayed, click [OK] to install them will be displayed properly depending on your computer....deleted collectively. 1 Click [Start], and select [All Programs] (or [Programs]), [Canon MP800 Manual], and then [Uninstall]. 2 Click [OK] when the confirmation message appears. You...

MP800 User's Guide - Page 153

... the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any changes or modifications to radio communications. FCC Notice PIXMA MP800: K10265 This device complies with class B limits in accordance with the instructions, may cause undesired operation. However, there is encouraged to try to the following...

MP800 Easy Setup Instructions - Page 2

...has been installed correctly. 1. If the printer is displayed in the [Printer List], the printer driver is not displayed in the [Printer List], click [Add] in the [Printer List] and select [USB] from the ...OS X. 2 Insert the Setup CD-ROM into the Cassette with the print side facing DOWN. Select [MP800] from the [Go] menu. 2. Computer security programs can load paper in again, or turn off...

Service Manual - Page 1

which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is the proprietary and confidential information of Canon U.S.A. PIXMA MP800 SERVICE MANUAL Canon Copyright 2005, Canon U.S.A. This technical publication is prohibited.

Service Manual - Page 3

... 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA MP800 Part 3: Appendix Block diagrams and pin layouts of the PIXMA MP800 Reference: This manual does not provide sufficient information for disassembly and reassembly procedures. MANUAL OUTLINE This manual consists of the following three parts to provide ...

Service Manual - Page 4

... Printing via Computer 3-4. CONNECTOR LOCATION AND PIN LAYOUT 2-1. PIXMA MP800 SPECIFICATIONS Logic Board Ass'y (Main Board) 2-2. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Symptom 3. LIST OF ERROR DISPLAY / INDICATION 2-1. Special Notes on Service Part Replacement...

Service Manual - Page 14

... of the print head code "5200" is displayed, indicating the print head limit, an intermission is displayed for PictBridge Cancel printing on the LCD. Note: If the print head temperature exceeds the specified limit when the scanning unit (printer cover) is low. Set to clear the error. Perform operation after removing the card. Yes No...

Service Manual - Page 35

...OFF button is replaced in EEPROM information print. [See 3-4. 4) Open the scanning unit (printer cover) to the replaced new EEPROM. (Only the main waste ink absorber for the MP800) Time(s) 0 times 1 time Waste ink absorber Main waste ink absorber Platen waste ink...Before replacement of time(s) according to the waste ink absorber whose value should be transferred to display the color pattern.

Service Manual - Page 59

... Device): 2,400 dpi / 600 dpi dual 3-14 3. Highest print quality settings: Approx. 34.7dB (print from a computer) / 41.3dB (copy) - PIXMA MP800 SPECIFICATIONS Type Paper feeding method Desktop serial color inkjet printer Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing*1) Resolution Throughput (target value) 9,600 x 2,400dpi (Max.) - 4 x 6, borderless printing...

Service Manual - Page 60

... (pigment-based), CLI-8BK / C / M / Y (dye-based) Print head, approx. 60g As a service part (not including ink tanks) QY6-0061-000 Model name and destination PIXUS MP800 PIXMA MP800 Japan Other than Japan Pigment-based ink BCI9BK PGI5BK O X BCI7eBK O X O X BCI7eC O BCI7eM Dye-based ink BCI7eY CLI8BK O O X CLI- Optical resolution Scanning resolution (software interpolation...

Service Manual - Page 62

Windows XP Service Pack 1 or later: Printing via Bluetooth communication (optional BU-20) BU-20 external dimensions Microsoft "Support for Bluetooth Wireless Devices" or Toshiba Bluetooth Stack for HCRP - Windows XP Service Pack 2 or later - Supported mobile phone Mobile phone equipped with IrDA 1.2 port, or with a cap BU-20 weight Approx. 7g BU-20 power supply 4.4 to 5.25V voltage ...