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Canon PIXMA MG7120 Support Question

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Question posted by lettycp on February 3rd, 2016

What Does Error Support Code B200 Mean?. It Says To Contact Service Center

I turned it off and then on, but error message remains. What now?

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Answer #1: Posted by Odin on February 3rd, 2016 12:52 PM

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Odin

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Turning it off and then on may not be sufficient. Canon, at http://www.canon-europe.com/support/consumer_products/product_ranges/printers/pixma/, offers the following. The quoted portion is in boldface:

In most instances, a B200 error will require a repair at a Canon authorised repair centre, however prior to sending your printer for repair please follow the steps below to try and resolve this error-

Turn off the printer
Disconnect the power cable
Open the printer cover
Check for any orange protective tape or white polystyrene and remove if necessary
Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary
Close the cover
Reconnect and turn on

If the error message is still showing, then it is necessary to deliver or send the printer to an authorised repair centre.

If you own a PIXMA PRO-1 please contact us [Canon] directly as you may be eligible for an on-site repair.

IMPORTANT: Paper jams are often elusive. Before engaging professional service, see http://www.computerhope.com/issues/ch000980.htm.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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