Get support for Canon PIXMA MG6120

Canon PIXMA MG6120 Support Question

Canon PIXMA MG6120 Support Question

Find answers below for this question about Canon PIXMA MG6120.
Need a Canon PIXMA MG6120 manual? We have 4 online manuals for this item!
Question posted by tomboygirl1988 on January 9th, 2014

It Says My Printer Is Offline But It Is Connected To My Wifi.

It says my printer is offline but it is connected to my wifi. This is the only time I had this problem.

Current Answers

Answer #1: Posted by SoCalWoman on January 9th, 2014 10:24 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577
1,080
points
Hello tomboygirl1988,

To change the status from "Offline" to "Online" will depend on why the Printer went Offline.

A list of solutions for the Offline status for your printer's Model can be viewed here.

Also, as you are using Wi-Fi you may want to start with the second solution on the page. 


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related Canon PIXMA MG6120 Manual Pages

Network Setup Troubleshooting - Page 2

... P.7 Check Printer Settings dialog box is Displayed Specifying the Machine's IP Address (IPv4 only) Restoring the Machine's Default LAN Settings to Perform Setup Again P.2 P.3 P.3 Connection Checklist P.4 ... Information Problems during Software Installation Description for wireless connection. WPS Cannot connect. Description for your problem or if you encounter a problem after the...
Network Setup Troubleshooting - Page 3

... saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. "WPA/WPA2 ... SSID of the access point from appearing on the access point? Problems during Network Setup Easy setup Advanced setup The Target Access Point is...FUNCTION button (A) on the machine. Check 3 Is SSID broadcast (connection via "ANY" SSID, etc.) or disable the stealth mode, ...
Network Setup Troubleshooting - Page 5

... IEEE802.11n standard only? Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected to the manual supplied with the same name exist. Glossary • MAC address A unique number assigned to or / / in...
Network Setup Troubleshooting - Page 7

... or a network name. • MAC address A unique number assigned to each computer or network device connected to a network. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network is active. • For details on page 11. Check 1 Make sure that the...
Network Setup Troubleshooting - Page 9

... the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to the manual supplied with the access point or contact its manufacturer.  A For a wired connection, make sure that you follow Check 1, 2, 6, 7 and 8 of the access point, refer to an access point. Activate the...
Network Setup Troubleshooting - Page 10

...function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple ...wireless devices (such as computers and printers) connected to an access point.  Activate the DHCP function of the network device,...
Network Setup Troubleshooting - Page 17

Check 6 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on the HOME screen and...the { or } button to display Setup on how to check the connection, refer to the WAN side of your security software active? A If the lamp is connected to the manual supplied with the router or contact its manufacturer. It ...
MG6120 series Getting Started - Page 58

... Printing (Copy): Approx. 24 W Standby (minimum): Approx. 2.0 W* OFF: Approx. 0.5 W* * USB connection to the operating system's requirements when higher than those given here. For Windows use only. Since the Hi-Speed...Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled ...
Installation Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Mac OS 1
Installation Guide - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Mac OS Preparing to Connect My Multifunction To My Network 3 Connecting Your MG6120 To Your Network 5 Installing The MG6120 Software 12 2
Installation Guide - Page 5

Step 2 Use the ← or → button (C) to display Setup, then touch the right FUNCTION button (B). Connecting Your MG6120 To Your Network > Step 1 Use the ↑ or ↓ button (A) to select Wireless LAN setup, then touch the OK button. 5
Installation Guide - Page 15

CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 15 IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. Installing The MG6120 Software Step 5 Select Use the printer on network, then click Next. > Step 6 When the Printer Detection screen appears, click Next.
Installation Guide - Page 16

... MG6100 series is not detected, refer to the printed manual: Network Setup Troubleshooting. Make sure there is no problem, then click Update 16 Installing The MG6120 Software Step 7 On the Canon IJ Network Tool screen, select MG6100 series in Printers, then click Next. > Step 8 When the Register Printer and Scanner screen appears, click Register...
Installation Guide - Page 17

Note: It may take a minute or two before the printer appears in the list > Step 10 For OS X v. 10.4.11 only 1. screen appears, click Add. 17 Note: When the "You have no printers available". When the Printer List window appears, click Add. Go to Step 11. Installing The MG6120 Software Step 9 For OS X v. 10.6.x and 10.5.x only Select Canon MG6100 series canonijnetwork and click Add.
Installation Guide - Page 18

Installing The MG6120 Software > Step 10 (continued) 2. Click More Printers in the Printer Browser window. Make sure that Canon MG6100 series is added to the list of printers. 18 Click More Printers in the Printer Browser window. 4. Step 10 (continued) 3.
Installation Guide - Page 19

Installing The MG6120 Software > Step 11 When the Register Printer and Scanner screen appears, click Register Scanner. Step 12 Select MG6100 series on the Scanfrom-Operation-Panel Settings screen, then click OK. 19
Installation Guide - Page 20

Wireless setup is now complete 20 Installing The MG6120 Software Step 13 Click Next on the Register Printer and Scanner screen. > Step 14 Follow any on-screen instructions to proceed with the remaining software installation.
Network Guide - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG6120 Windows OS Preparing to Connect My Multifunction To My Network 3 Connecting Your MG6120 To Your Network 5 Installing The MG6120 Software 12 2
Network Guide - Page 15

Selecting Next will download and install the EasyWebPrint EX software. Installing The MG6120 Software Step 5 Select Use the printer on network, then click Next. > Step 6 Select Next or Skip. An Internet connection is Web print software. Easy-WebPrint EX is required for installation. 15 Internet Explorer 7 or later is required to use this software.
Network Guide - Page 16

... 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5. 16 IMPORTANT IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. Installing The MG6120 Software Step 7 When the Printer Detection screen appears, click Next. > Step 8 When the Detected Printers List screen appears, select Canon MG6100 series...

Similar Questions

How To Install A Wireless Printer. Canon Pixma Mx 479. I Have Tried 6 Times.
I have had trouble connecting my new canon printer PIXMA MX479 to my wireless computer. Could you pl...
(Posted by Darlena 9 years ago)
Mg3100 Won't Print, Says Printer Offline
MG3100 won't print, says printer offline
(Posted by douglas86811 11 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon PIXMA MG6120 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.