Canon PIXMA MG5220 Support Question
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Question posted by cherkingc on October 10th, 2013
Mg5220 Computer Does Not Connect To Printer Wireless
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Related Canon PIXMA MG5220 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_2_a25e.png)
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_2_a25e.png)
...Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
P.3
Failed to connect to the network is Displayed
P.7
Connection failed. is Not Displayed (Detected)
P.2
...Point is Displayed
P.7
Reference Information
Character Entry Entering the Access Point's Wireless LAN Settings Directly on the Machine Specifying the Machine's IP Address (IPv4 only) ...
Solución de problemas de configuración de red [Spanish Version] - Page 3
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_3_e373.png)
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_3_e373.png)
... by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. Problems during Network Setup
Easy setup Advanced setup
The Target Access Point is Not Displayed (Detected)
Check
Check 1 Make sure that you follow Check 1, 2, 3 and 4 of "Connection Checklist" on page 15, then press the left FUNCTION...
Solución de problemas de configuración de red [Spanish Version] - Page 5
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_5_3754.png)
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_5_3754.png)
...printers or other than TKIP or set the communication standard to other devices connected to TKIP, IEEE802.11n cannot be used as an encryption standard when the access point is configured to or
/
/ in "Entering the Access Point's Wireless... subsequent operations, go to or
/
/ in "Entering the Access
Point's Wireless LAN Settings Directly on the Machine" on how to change the settings of...
Solución de problemas de configuración de red [Spanish Version] - Page 7
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_7_3a19.png)
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_7_3a19.png)
..., the network key needs to be able to connect to the network is active. • For details on how to check the settings of specific wireless devices (computers, printers, etc.) to block access from unauthorized wireless devices by following the procedures in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page...
Solución de problemas de configuración de red [Spanish Version] - Page 9
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_9_5dd8.png)
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_9_5dd8.png)
... the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. Make sure that Connection is not connected to change settings of "Connection Checklist" on how to change settings of the access point, refer to the manual supplied with the
access point or...
Solución de problemas de configuración de red [Spanish Version] - Page 10
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_10_d9f1.png)
![](/manualimages/s/r/canon-pixma-mg5220-solucin-problemas-configuracin-red-spanish-version-cf75ae2_10_d9f1.png)
...• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to the manual supplied with the
access point or contact its manufacturer.
Check 5 Is...
MG5220 series Gu쟠de inicio [Spanish Version] - Page 52
![](/manualimages/m/d/canon-pixma-mg5220-mg5220-series-gu51168de-inicio-spanish-version-e5d2e4b_52_8e5b.png)
![](/manualimages/m/d/canon-pixma-mg5220-mg5220-series-gu51168de-inicio-spanish-version-e5d2e4b_52_8e5b.png)
...1.1.
*2 Maximum speed: 1.44 Mbps *3 JPEG/PNG only *4 Bluetooth connection is fully upwardly compatible with the Canon inkjet printer. • Internet Explorer 7 or later is required.
Specifications
12
General...24 bit (RGB each 16 bit/8 bit)
Network Specifications
Communication protocol TCP/IP Wireless LAN Supported Standards: IEEE802.11n/IEEE802.11g/IEEE802.11b Frequency bandwidth: 2.4GHz ...
Network Guide - Page 5
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_5_22b0.png)
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_5_22b0.png)
Step 2
Use the ← or → button (C) to display Setup, then press the right FUNCTION button (B). Connecting Your MG5220 To Your Network
>
Step 1
Use the ↑ or ↓ button (A) to select Wireless LAN setup, then press the OK button.
5
Network Guide - Page 6
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_6_138a.png)
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_6_138a.png)
When wireless connection is enabled, the Wi-Fi lamp lights blue.
6 Connecting Your MG5220 To Your Network
>
Step 3
Select Yes, then press the OK button.
Step 4
Select Easy setup, then press the OK button.
Network Guide - Page 12
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_12_d35d.png)
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_12_d35d.png)
Installing The MG5220 Software
>
Now that Canon software is connected to your network, we need to always allow access.
12
If such a warning message appears, set the security software to ...running applications before installation.
• If the firewall function of your security software is turned on, a warning message may appear that your MG5220 is attempting to access the network.
Network Guide - Page 15
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_15_cd78.png)
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_15_cd78.png)
Internet Explorer 7 or later is required for installation.
15 An Internet connection is required to use this software. Easy-WebPrint EX is Web print software. Selecting Next will download and install the EasyWebPrint EX software. Installing The MG5220 Software
Step 5
Select Use the printer on network, then click Next.
>
Step 6
Select Next or Skip.
Network Guide - Page 16
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_16_cb5e.png)
![](/manualimages/s/9/canon-pixma-mg5220-network-guide-4155aab_16_cb5e.png)
Installing The MG5220 Software
Step 7
When the Printer Detection screen appears, click Next.
>
Step 8
When the Detected Printers List screen appears, select Canon MG5200 series, then click Next. IMPORTANT
IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5. CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE...
Network Guide (MAC) - Page 12
![](/manualimages/2/i/canon-pixma-mg5220-network-guide-mac-25c01d8_12_15d9.png)
![](/manualimages/2/i/canon-pixma-mg5220-network-guide-mac-25c01d8_12_15d9.png)
...set the security software to access the network. Before we need to install the driver and the included software. Installing The MG5220 Software
>
Now that your network, we begin:
• Log on as the administrator (or a member of the Administrators... software is turned on, a warning message may appear that Canon software is connected to your MG5220 is attempting to always allow access.
12
Network Guide (MAC) - Page 15
![](/manualimages/2/i/canon-pixma-mg5220-network-guide-mac-25c01d8_15_5ab8.png)
![](/manualimages/2/i/canon-pixma-mg5220-network-guide-mac-25c01d8_15_5ab8.png)
Installing The MG5220 Software
Step 5
Select Use the printer on network, then click Next.
>
Step 6
When the Printer Detection screen appears, click Next. CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5.
15 IMPORTANT
IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5.
Network Guide (MAC) - Page 20
![](/manualimages/2/i/canon-pixma-mg5220-network-guide-mac-25c01d8_20_c877.png)
![](/manualimages/2/i/canon-pixma-mg5220-network-guide-mac-25c01d8_20_c877.png)
Installing The MG5220 Software
Step 13
Click Next on the Register Printer and Scanner screen.
>
Step 14
Follow any on-screen instructions to proceed with the remaining software installation. Wireless setup is now complete
20
Network Installation Guide - Page 8
![](/manualimages/o/e/canon-pixma-mg5220-network-installation-guide-d428970_8_4469.png)
![](/manualimages/o/e/canon-pixma-mg5220-network-installation-guide-d428970_8_4469.png)
Easy-WebPrint EX is required for installation.
8 An Internet connection is Web print software. Internet Explorer 7 or later is required to use this software. Selecting Next will download and install the EasyWebPrint EX software.
Installing The MG5220 Software
Step 5
Select Use the printer on network, then click Next.
>
Step 6
Select Next or Skip.
Network Installation Guide - Page 9
![](/manualimages/o/e/canon-pixma-mg5220-network-installation-guide-d428970_9_a9f0.png)
![](/manualimages/o/e/canon-pixma-mg5220-network-installation-guide-d428970_9_a9f0.png)
... START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5.
9
Installing The MG5220 Software
Step 7
When the Printer Detection screen appears, click Next.
>
Step 8
When the Detected Printers List screen appears, select Canon MG5200 series, then click Next. IMPORTANT
IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE...
Network Installation Guide (MAC) - Page 8
![](/manualimages/v/u/canon-pixma-mg5220-network-installation-guide-mac-08fefcc_8_4370.png)
![](/manualimages/v/u/canon-pixma-mg5220-network-installation-guide-mac-08fefcc_8_4370.png)
CLICK CANCEL AND START AGAIN FROM STEP 1, THEN BE SURE TO SELECT USE THE PRINTER ON NETWORK IN 5.
8 IMPORTANT
IF THE PRINTER CONNECTION SCREEN APPEARS INSTEAD OF THE SCREEN ABOVE, THE CONNECTION METHOD IS NOT CORRECTLY SELECTED IN 5.
Installing The MG5220 Software
Step 5
Select Use the printer on network, then click Next.
>
Step 6
When the Printer Detection screen appears, click Next.
Network Installation Guide (MAC) - Page 13
![](/manualimages/v/u/canon-pixma-mg5220-network-installation-guide-mac-08fefcc_13_1369.png)
![](/manualimages/v/u/canon-pixma-mg5220-network-installation-guide-mac-08fefcc_13_1369.png)
Installing The MG5220 Software
Step 13
Click Next on the Register Printer and Scanner screen.
>
Step 14
Follow any on-screen instructions to proceed with the remaining software installation.
Wireless setup is now complete
13
Obtaining Network Key - Page 10
![](/manualimages/u/d/canon-pixma-mg5220-obtaining-network-key-1ed5580_10_79a8.png)
![](/manualimages/u/d/canon-pixma-mg5220-obtaining-network-key-1ed5580_10_79a8.png)
... the window for selecting access point of the printer unit, select the access point specified in step 4, then press the OK button.
2. Press the OK button to connect to the access point.
10 press the right function button (below Done)
4. • Using the Canon PIXMA Wireless Setup Assistant:
Step Six
1. When finished entering the...
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