Canon P1213-DH Support Question
Find answers below for this question about Canon P1213-DH.Question posted by jfreeman60777 on April 27th, 2016
Canon Cp1213d Ii Ribbon Will Not Advance, So It Will Not Print Just Fades.
I can put in a new ribbon and it will last for only a little while as the ribbon does not advance unless you open the cover and physically rotate the ribbons to advance it. How can I fix this so it works properly?
Current Answers
Answer #1: Posted by hzplj9 on April 27th, 2016 12:40 PM
If it possible to verify is that the drive cogs which connect to the ribbon wheels are not broken. That would be one possibility. It could be down to a poor battery being unable to supply enough power to the motor which drives the ribbon assembly. If the unit has a rechargeable battery then check that it is fully charged and has the required capacity. If it uses normal batteries then use a good quality battery rather than an economic alkanine (ie Duracell)
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