Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by Motoreas on July 30th, 2013
Brother Mfc-7360n How To Reset The Toner Error
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Related Brother International MFC-7360N Manual Pages
Quick Setup Guide - English - Page 15
..., click the check box and click Install to complete the installation correctly.
• If an error message appears during the installation. Please allow or permit the window to continue.
• XML Paper... installation, run the Installation Diagnostics located in Start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is now complete. Finish The installation is your model name).
Please download ...
Quick Setup Guide - English - Page 19
...the check box and click Install to complete the installation correctly.
• If an error message appears during the installation.
Wired Network
Windows®
d When the Firewall/AntiVirus detected...using the Windows® Firewall, see Network menu in Start/All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is now complete.
Windows® Macintosh Wired Network
19 IMPORTANT
DO ...
Software Users Manual - English - Page 21
... Printers and Faxes.
(For Windows Vista®)
Click the
button, Control Panel, Hardware and Sound, and then Printers.
(For Windows® 7)
Click the
button and Devices and Printers.
2
2
b Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name) and select
Properties (Printer properties). The printer properties dialog box appears.
Software Users Manual - English - Page 41
If you would
like to turn the status monitor on, follow these steps:
2
Click the Start button, All Programs 1, Brother MFC-XXXX (where XXXX is your model name) and then
Status Monitor.
1 Programs for Windows® 2000 users
33 Printing
Status Monitor 2
This reports the machine status (any errors that may happen with the machine) when printing.
Software Users Manual - English - Page 47
... Supplies website button for monitoring the status of error messages such as paper empty or paper jam.
2
You can check the device status at anytime by double-clicking the icon ... for more information on Brother genuine supplies.
Then drag the icon to get immediate notification of one or more devices,
allowing you will appear in Start/All Programs/Brother/MFC-XXXX on your taskbar...
Software Users Manual - English - Page 97
...button, All Programs, Brother, MFC-XXXX (or MFC-XXXX LAN) and Remote Setup. Note • If your machine is "access".
You can upload them directly to the machine. If an error message is displayed, ... Based Management to change this application, the settings on your PC screen. 5 Remote Setup (MFC models only)
5
Remote Setup 5
The Remote Setup program lets you start uploading data to ...
Software Users Manual - English - Page 204
... and Cameras.
(Windows® 7)
Click the
button, All Programs, Brother, MFC-XXXX LAN, Scanner Settings, then Scanners
and Cameras.
13
b Do one that was originally registered to your Brother machine from the list and click Properties. (Windows® XP) Right-click the Scanner Device icon and choose Properties. Network Scanning
Configuring Network Scanning...
Users Manual - English - Page 80
... remove the toner
properly. You can hear the fan in the machine spinning and that you will pause its current print job and go into cooling down mode, you need to check your telephone line.
The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your machine identifies the error or required...
Users Manual - English - Page 82
...; If the problem continues, call Brother Customer Service. answer or is turned off. Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in...
Users Manual - English - Page 83
...unit on page 60.)
67 Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed... Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is not permitted to...
Users Manual - English - Page 84
....
Error Message Replace Toner
Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner Low
Cause
Action
The machine will continue to print data until you replace the toner cartridge.
This
will reset the Replace Toner mode. (See Replacing the toner cartridge on page 69 before you get a Replace Toner message.
68 The machine has a mechanical problem.
(For MFC-7360N...
Users Manual - English - Page 102
...) Click the Start button and Devices and Printers.
Make sure that ... an error message. (See Error and maintenance messages on page 23.)
Printing difficulties
Difficulties No printout. Right-click Brother MFC-XXXX ...Brother MFC-XXXX Printer.
Right-click Brother MFC-XXXX Printer.
Make sure that the machine is not illuminated, press it to turn on .
Check that the toner...
Users Manual - English - Page 103
... Cancel. Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while scanning.
Suggestions
(Windows®...Brother TWAIN
driver.
Troubleshooting
Printing difficulties (continued)
Difficulties The machine prints unexpectedly or it is set up when it prints garbage. Adjust the top and bottom margins in your document to allow for several minutes. (For MFC-7360N and MFC...
Advanced Users Manual - English - Page 67
... to Brother as part of the Exchange Service, pack only the machine. c Remove the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the original packaging to cool down. Machine Info. 2.Page Counter
b Press a or b to use with the carrier.
• If you must ship your 'Exchange' machine.
a For MFC-7360N and MFC...
Basics Guide - Page 4
...) (MFC-7360N and MFC-7460DN) LX5112002 (French for Canada) (MFC-7860DW) LX5688002 (French for purchase.)
Note
In Canada, only Visa and MasterCard are accepted. cartridge yield is declared in accordance with ISO/IEC 19752. 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job. 6 Drum life is approximate and may vary by type of the Brother accessories...
Basics Guide - Page 80
... errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com... re-install the toner cartridge
in Polled Waiting mode.
The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your machine identifies the error or required routine ...
Basics Guide - Page 82
... jammed inside the machine
machine.
reached. The toner cartridge is turned off. Error Message Init Unable XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory...
Basics Guide - Page 83
...Brother Customer Service.
Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset... when a new drum was installed.
Replace the drum unit.
(See Replacing the drum unit on page 60.)
67 Troubleshooting
Error...one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your administrator to all IDs by ...
Basics Guide - Page 84
... Size" (Menu, 1, 2, 2). (See Paper Size on page 69 before you replace the toner cartridge.
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge. Start. (See Print media on page 53.)
The...
Basics Guide - Page 102
... LCD is showing an error message. (See Error and maintenance messages on ...Devices and Printers. Black vertical lines on copies are loading the document properly. (See Using the automatic document feeder (ADF) on page 22 or Using the scanner glass on page 23.)
Printing difficulties
Difficulties No printout. Right-click Brother MFC...
Check that the toner cartridge and drum unit are blank...
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