Brother International IntelliFax-2840 Support Question
Brother International IntelliFax-2840 Support Question
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Question posted by sheppardd79027 on December 3rd, 2013
Problem 36 W Intelli Fax 2840..
Help just purchased Intelli FAX 2840.. Problem 36... Paper is jaming
Current Answers
Related Brother International IntelliFax-2840 Manual Pages
Basic Users Guide - English - Page 6
... / In the Box
Download optional software from the Brother Solutions Center (FAX-2840 and FAX-2940 users)
You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only) from the Brother Solutions Center, enabling you set up your machine.
Which Guide? Read this Guide for Printing, Scanning, Remote Setup...
Basic Users Guide - English - Page 11
... Documentation CD-ROM (for FAX-2840 and FAX-2940) or the Installer CD-ROM (for MFC-7240).
1 General Setup
IMPORTANT NOTE Memory Storage Volume settings Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Dial Prefix Mode Timer
A Routine maintenance
Cleaning the machine Checking the machine Packing and shipping the machine
B Glossary
C Index
2 Security features...
Basic Users Guide - English - Page 13
...to the possibility of the machine.
Prohibition icons indicate actions that are used in this User's Guide show the FAX-2940.
1 Fire Hazard...shown on the machine control panel or computer screen. Electrical Hazard icons alert you to touch machine parts that must...or refers you should respond to property or loss of your machine.
Notes tell you how you to a possible electrical shock....
Basic Users Guide - English - Page 14
... User's Guide 1, that are ready to learn detailed information about the machine such as how to View
Guide, and then click the guide you are on the Documentation CD-ROM or the Installer CDROM.
1 For MFC-7240
Viewing Documentation (For FAX-2840 and FAX-2940)
1
a Turn on your language, point to use the advanced...
Basic Users Guide - English - Page 31
...).
If you use any Brother warranty or service agreement.
19 Types of paper to avoid 2
Important
Some types of paper before purchasing to ensure desirable performance. Always test samples of paper may not perform well
or may damage your machine. Loading paper
Handling and using low temperature dyes or thermography
• that is multipart or...
Basic Users Guide - English - Page 58
...machine can download the printer driver from your computer and print it. To print from the
Installer CD-ROM. (See Quick Setup Guide.)
b From your application, choose the Print
command.
f Click Print to print from your computer (For MFC-7240) 10
Note
(For FAX-2840 and FAX... or Printing and Faxing for Macintosh in the
Properties (or Preferences) dialog box.
Paper Size
...
Basic Users Guide - English - Page 81
...problem continues, call the telephone company and ask them to be replaced. print job and go into cooling down mode, you loaded a document. a while.
(For FAX-2840 and MFC-7240)
See Transferring your faxes or Fax Journal
report uu page 74 before disconnecting the
machine..., errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and ...
Basic Users Guide - English - Page 82
... closed or paper was jammed in memory will not lose any important messages. The document was too long uu page 75 or Using the automatic document feeder (ADF) uu page 22.
The fuser unit is too hot.
(For FAX-2840 and MFC-7240 ) Received fax messages still in the back of the machine when you...
Basic Users Guide - English - Page 83
...
The toner cartridge is jammed inside the machine
machine. answer or is turned off.
Then, turn the power switch off , wait a few seconds, and then turn it again.
Troubleshooting
Error Message
Cause
Action
Init Unable XX
The machine has a mechanical problem.
(For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose...
Basic Users Guide - English - Page 84
... resolution. (See Software User's Guide: Basic tab)
The machine has a mechanical problem.
Clear the faxes from the memory. (See the above explanation.)
Do one of the following :
(For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you will not lose any important messages...
Basic Users Guide - English - Page 85
..., 1, 2, 2). (See Paper Size uu page 16.)
It is time to Continue, the machine will reset the Replace Toner mode. (See Replacing the toner cartridge uu page 55.)
If you replace the toner cartridge. however, the
replacement toner cartridge will not lose any important messages. its life.
The machine has a mechanical problem.
(For FAX-2840 and...
Basic Users Guide - English - Page 96
... additional help , you must be made from another fax machine. If the copy looks good, the problem may not be your faxes look, make a copy to send the fax again.
Ask the other party to see if the problem is a problem with your machine, check the chart below and follow the troubleshooting tips. The corona wire for the paper you...
Advanced Users Guide - English - Page 28
...
If you choose Backup Print On, the machine will also print the fax at the receiving machine.
(FAX-2840 and MFC-7240) The faxes stored in case if there is a power failure before the fax is forwarded or a problem at your machine so you want your received faxes to multiple fax numbers. Fax Forwarding 4
The Fax Forwarding feature lets you are away from...
Advanced Users Guide - English - Page 30
... Stop/Exit.
Turning off Remote Fax Options 4
a Press Menu, 2, 5, 1.
Important
If you choose Backup Print On, the machine will also print the fax at the receiving machine. (FAX-2840 and MFC-7240) If there is... feature in case if there is a power failure before the fax is forwarded or a problem at your machine's memory. (See Changing Remote Fax Options uu page 24.)
c Press Stop/Exit. The LCD ...
Advanced Users Guide - English - Page 57
....
h When the machine has finished
cleaning, the machine returns to h two more times
using a new blank sheet of the machine that are extremely hot. If the problem is not solved yet...faxes or Fax Journal report.
51 Wait for the internal fan to cool down , turn
off the machine's power switch. i Repeat steps e to Ready mode. Note
(For FAX-2840 and MFC-7240) To prevent you have just used paper...
Advanced Users Guide - English - Page 60
... off the machine's power switch.
Cleaning the paper pick-up rollers
A
If you hear it lock into place. If you from the AC power outlet. Unplug the power cord from losing important messages, see Basic User's Guide: Transferring your faxes or Fax Journal report.
54
j Close the front cover. Note
(For FAX-2840 and MFC-7240...
Advanced Users Guide - English - Page 67
... process of vertical and horizontal lines per inch. Resolution
The number of a fax machine calling another fax machine to call and access your machine to retrieve waiting fax messages. Scanning
The process of sending an electronic image of paper. Glossary
One Touch Keys on the machine's control panel where you can store numbers for easy dialing. Real Time...
Software Users Manual - English - Page 24
... allows you to improve a print quality problem. Reduce Paper Curl
If you buy a lot of paper, test a small quantity to prevent changes being made.
Header-Footer Print Lock
Lock the current settings of the Header-Footer Print option to make sure that you are using the machine in a high humidity environment this...
Software Users Manual - English - Page 67
...to a thick setting. Printing and Faxing
• Text This is the best mode for all types of paper.
Note This operation will decrease the temperature of paper, test a small quantity to ... problem. • Reduce Paper Curl If you change the printer driver setting in Media Type to choose this setting may reduce ghosting on paper may be improved. Before you buy a lot of the machine...
Quick Setup Guide - Page 5
... control panel cover.
4 Install the Handset
a Connect the curled handset cord to the machine and the other end to fit the paper size you are firmly in the tray.
b While pressing the green paper-guide release lever a, slide the paper guides to the handset. Make sure that the guides are loading in the slots...
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