Brother International IntelliFax-2820 Support Question
Brother International IntelliFax-2820 Support Question
Find answers below for this question about Brother International IntelliFax-2820.Need a Brother International IntelliFax-2820 manual? We have 2 online manuals for this item!
Question posted by sstephens on December 19th, 2011
Drum Error-see Troublshooting And Routine Maintence
I have replaced the drum and rebooted the machine. I still get the same error
Current Answers
Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
...claim by you will be made from your product and special offers. http://solutions.brother.com
Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents ... upgrade (for Brother driver updates. ■ To keep your Fax Machine/Multi-Function Center needs.
Calls must call 1-877-BROTHER.
Brother numbers
IMPORTANT For technical help us...
Users Manual - English - Page 9
... that may arise or give tips about how the operation works with wet hands. Note (For FAX-2820, FAX-2910 and MFC-7220) If there are hot.
vii Hot Surface icons warn you clean the inside the machine. Electrical Hazard icons alert you what to do to a possible electrical shock.
Warnings tell you to...
Users Manual - English - Page 13
...To load paper or other media in the manual feed slot 1-11 About fax machines 1-12 Custom features 1-12 Do you have Voice Mail on the phone ...Error Correction Mode 1-13
2 Getting started
Initial setup ...2-1 Setting the Date and Time 2-1 Setting Tone and Pulse dialing mode (For Canada only 2-1 Setting the Station ID 2-2
General Setup ...2-3 Setting the Mode Timer (FAX-2820, FAX-2910 and FAX...
Users Manual - English - Page 16
...Important safety instructions 10-4 Trademarks 10-5
Troubleshooting and routine maintenance
Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1
Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed inside the machine 11-7 Paper is jammed inside the drum unit and toner cartridge assembly....11-10
xiv...
Users Manual - English - Page 30
... external telephone answering device (TAD) on page A-1.)
Another way to avoid possible problems is to replace Voice Mail with each of knowing which allows you to avoid problems like the
1
one will answer first.
Introduction
About fax machines
Custom features
Do you have Voice Mail on the phone line where you will install...
Users Manual - English - Page 31
... understand how each time you answer a phone on your faxes from the memory.
1 - 13
ECM transmissions are receiving a fax message.
Each time you use automatic procedures to send a fax, you are only possible between fax machines that had an error.
The receiving fax responds with the receiving machine.
This must begin until the call is answered, and the...
Users Manual - English - Page 33
... the transmission, the date and time it is only used for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in the number. Note If the Station ID has already been programmed, the LCD will ask you to press 1 to...
Users Manual - English - Page 56
...you set up your machine to wait with a document so another fax machine can be retrieved from any
3
other fax machine until your machine before the polled transmission occurs, you must use your machine is polled. Press ...Canceling a
scheduled job on page 3-8.)
3 - 12 Note ■ When someone 's fax machine to scan the document into the memory. If you must first cancel this job.
■...
Users Manual - English - Page 61
... Receive is not illuminated in Polling needs to set up their machines for the call another fax machine. The LCD shows Dialing.
4 - 5 Note ■ If you poll someone's fax machine to
receive a fax, you pay for Polling. Setting the Print Density
You can still print a fax from the memory when you are at your printed pages darker...
Users Manual - English - Page 62
... each fax number.
4 Press Start.
Setup Receive
4
4 - 6 The LCD shows Dialing. You must press Menu/Set between each
number or Group number in a single operation (Sequential Polling Receive). Your machine will be printed.
1 If it is not illuminated in green, press
(Fax).
2 Press Menu/Set, 2, 1, 7.
7.Polling RX
3 Enter the fax machines you want to receive a fax.
Users Manual - English - Page 71
... use the remote retrieval features, you at any touch tone telephone or fax machine, then use the same code as your Fax Receive Code ( 51) or Telephone Answer Code (#51). (See Operation from a telephone
or another fax machine using numbers
0-9, or #.
Note If your machine is inactive code (--- ).
1 Press Menu/Set, 2, 5, 2.
2.Remote Access
2 Enter a three-digit...
Users Manual - English - Page 89
... quality problem;
Connection Fail You tried to check your machine identifies the problem and displays an error message. Cover is Open
The front cover is not in Polled Waiting mode. then replace the drum unit with any sophisticated office product, errors may occur. Check the other fax machine's polling setup. Calls must be made from within that...
Users Manual - English - Page 90
....
(For FAX-2820, FAX-2910 and MFC-7220)
When you turn on the machine's power
11
switch.
(For FAX-2920 and MFC-7225N)
Turn off the machine's power switch. Drum Error
The drum unit needs to be disconnected for up The fuser unit is too cold. Fail to print again.
Check the
machine's environment. Troubleshooting and routine maintenance
ERROR MESSAGES
ERROR MESSAGE CAUSE...
Users Manual - English - Page 91
.... (For FAX-2820, FAX-2910 and MFC-7220) When you can be turned off the machine's power switch its memory on page 11-6.
ACTION
Make sure you turn it on page 5-2.)
11 - 3 If there are faxes you dialed does not answer or is too hot.
The machine is out of the machine is busy. If the error message...
Users Manual - English - Page 93
... switch and then turn it on page 11-6. Chapter 11
ERROR MESSAGES
ERROR MESSAGE CAUSE
Unable to Scan
Wrong Paper Size Paper is not the correct size. The machine has a mechanical
(Initialize)
problem. Unable to Print
Unable to Init. ACTION
(For FAX-2820, FAX-2910 and MFC-7220) When you need to save them before following...
Users Manual - English - Page 94
... your PC.
4 To transfer all faxes to your PC. Note
If there is an error on the machine's LCD,
after the faxes have not set
PC Fax Receive on the machine. (See PC Fax Receive (MFC-7220 and MFC-7225N only) on this page. Troubleshooting and routine maintenance
Checking if the machine has faxes in its memory
1 Press Menu/Set...
Users Manual - English - Page 100
...and Cleaning the drum unit on the line.
When your machine, it to all...machine handles the Caller ID subscriber services. Custom features on the line as CNG Tone. available only when the machine is dirty. It may be out of memory. Try avoiding this problem. Troubleshooting and routine maintenance
DIFFICULTY
SUGGESTIONS
Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR...
Users Manual - English - Page 101
... are installed properly. (See Replacing the
drum unit (DR-350) on page 11-27.) -OR- • The interface cable is unchecked. Check the settings in Software User's Guide on page 11-6. My headers or footers appear when I print them before following the suggestions below. (See Forwarding faxes to another fax machine on page 11-6 or...
Users Manual - English - Page 138
... one page at a specified time later that day.
Coding method
Method of incoming faxes. Your machine is assured between ITU-T Groups. Error)
An error during fax sending or receiving, usually caused by fax machines during a power failure.
Contrast
Setting to tell the receiving machine that lets you see the number (or name) of the party calling you press...
Users Manual - English - Page 139
...) to notify you are stored in memory. ECM (Error Correction Mode) Detects errors during On-Screen Programming and shows the date and time when the machine is sending a fax from memory or receiving or printing an incoming fax. F/T Ring Time The length of the fax that you .
G - 2
Fax tones The signals sent by answering it is idle...
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