Brother International IntelliFax-2820 Support Question
Brother International IntelliFax-2820 Support Question
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Question posted by Haj45mar on November 16th, 2013
Cannot Remove Drum Unit On Brother Intellifax 2820
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Current Answers
Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
...resource for your convenience and most from within that country. http://solutions.brother.com
Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can... a Brother authorized service center, call the country where you in the event of your product should you lose your Fax Machine/Multi-Function Center needs. i Register your product
By registering your product with Brother: &#...
Users Manual - English - Page 4
...Brother accessories, which are available for purchase.)
In USA:
1-877-552-MALL (6255) 1-800-947-1445 (fax)
http://www.brothermall.com
In Canada:
1-877-BROTHER
Description
Toner Cartridge Drum Unit... up to 2,500 pages) DR-350 LG3077001 LE5803016 (FAX-2820/FAX-2910/FAX-2920) LE5803003 (MFC-7220/MFC-7225N) LG6156001 (FAX-2820/FAX-2910/FAX-2920) LG6156003 (MFC-7220/MFC-7225N) F2A046-10
QPD120...
Users Manual - English - Page 6
..., misuse, neglect or accident (including but used outside the United States).
• What is the length of the Warranty Periods:
• Machines: one year from the original purchase date.
• Accompanying Consumable and Accessory Items: 90 days from Brother and/or alteration/removal of local Brother Authorized Service Center(s), call 1-800-521-2846.
For products...
Users Manual - English - Page 8
... operate properly. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to your User's Guide for the name and location of the MFC/Facsimile machine to your nearest Authorized Service Center call 1-877-BROTHER. This Limited Warranty gives you specific legal rights...
Users Manual - English - Page 16
... Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5
Troubleshooting and routine maintenance
Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1
Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed inside the drum unit and toner cartridge assembly....11-10
xiv
Users Manual - English - Page 17
... cartridge 11-25 Replacing the drum unit (DR-350 11-27 Machine Information 11-29 Checking the Serial Numbers 11-29 Checking the Page Counters 11-29 Checking the Drum Life 11-29
A Appendix A
Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-1 Do...
Users Manual - English - Page 89
... technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Calls must call the telephone company and ask them to poll a fax machine that country.
If you need more help , you will pause its life
Comm.Error
Poor phone line quality caused a communication error.
Change Drum Soon The drum unit is too hot. Cooling...
Users Manual - English - Page 90
... MFC-7225N)
Turn off the Distinctive Ring on page 1-7.
Unit is too Hot The fuser unit is too hot.
(For FAX-2820, FAX-2910 and MFC-7220)
When you need to save them before following the suggestions below. (To save the faxes, see Forwarding faxes to another fax machine on page 11-6.) For MFC-7220 also see Checking if...
Users Manual - English - Page 91
... below . (For FAX-2820, FAX-2910 and MFC-7220) When you can be cleared. Turn off for several minutes.
No cartridge No Paper Fed
The toner cartridge is too hot.
The machine is out of the machine is not installed properly. Refill the paper in the paper tray. If the fan is spinning, remove any obstacles...
Users Manual - English - Page 92
... (For details see Advanced tab in the Software User's Guide on the CD-ROM.)
(FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see the Printer Manual ... and drum unit
Re-install the toner cartridge and drum unit assembly.
Press Stop/Exit and wait until the other operations in the paper tray (See Paper jams on page 11-7.) machine. ACTION
(Fax sending ...
Users Manual - English - Page 100
... the laser scanner window on page 11-22 and Cleaning the drum unit on a single line. Deactivate the machine by turning Easy Receive to the machine. Either the scanner or the primary corona wire is probably temporary noise or static on page 4-3.)
Sending a Fax Call to Off. (See Easy Receive on the line. Troubleshooting and...
Users Manual - English - Page 101
... make sure: • The machine is online. Right-click
'Brother MFC-XXXX,' (where XXXX is set up to 4 days without losing faxes stored in the memory.) Check the settings in and the power switch turned On. (See the Quick
Setup Guide.) -OR- • The toner cartridge and drum unit are faxes you need to your application...
Users Manual - English - Page 104
... making copies or printing received faxes, turn off Toner Save mode in the Software User's Guide on the CD-ROM.)
Install a new drum unit. (See Replacing the drum unit (DR-350) on page 11-27.)
Make sure that you choose the appropriate media type in the printer driver or in the machine's Paper Type menu setting...
Users Manual - English - Page 106
... damaged. Check the paper type and quality. (See About paper on page 11-27.)
Clean the inside the machine covering the laser scanner window. If the unpacked drum unit is loaded properly in Canada).
Call Brother Customer Service at the home position (▲). Also, fan the paper stack and then rotate the paper 180...
Users Manual - English - Page 108
... the AC power
outlet.
4 Unplug all the cables from the machine.
5 Open the front cover.
6 Remove the drum unit and toner
cartridge assembly. Troubleshooting and routine maintenance
Compatibility
If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to use the packing materials that you...
Users Manual - English - Page 109
...water.
Keep all separate parts and printed materials to Brother as part of the
machine.
11 - 21 CAUTION
■ Use neutral detergents...machine to use isopropyl alcohol to remove dirt from the control panel. Cleaning with volatile liquids such as thinner or benzine will damage the outside of the machine
Note If you are returning your "Exchange" machine.
Chapter 11
0 Pack the drum unit...
Users Manual - English - Page 113
... the machine itself and/or it with cold water.
■ Brother strongly recommends that was caused by the use potentially incompatible toner and/or toner cartridges in the illustration.
2 Hold down the lock lever on a drop cloth or large piece of unauthorized third party toner and toner cartridges. CAUTION
■ Place the drum unit...
Users Manual - English - Page 114
...; Do not touch the shaded parts shown in the machine.
11
9 Close the front cover.
5 Remove the protective cover.
11 - 26 Troubleshooting and routine maintenance
6 Insert the new toner cartridge in the
drum unit until
immediately before reinstalling the drum unit and toner cartridge assembly.
8 Install the drum unit and toner cartridge
assembly in the illustrations to prevent...
Users Manual - English - Page 117
... accurate if you installed a new drum unit. Checking the Page Counters
You can view the machine's drum life on the LCD.
1 For FAX-2820, FAX-2910, FAX-2920
and MFC-7220, press Menu/Set, 4, 1. -OR-
Chapter 11
Machine Information
Checking the Serial Numbers
You can view the machine's serial number on the LCD.
1 For FAX-2820, FAX-2910, FAX-2920
and MFC-7220, press...
Users Manual - English - Page 151
... feeder 1-7 ADF cover 11-7 Answering machine (TAD A-5
connecting A-6 Apple® Macintosh®
See Software User's Guide on the CD-ROM. i product support i Warranties iii, iv, vi
C
Caller ID A-3 print list A-3 view list A-3
Canceling Fax Forwarding 6-1 fax jobs in memory 3-8 jobs awaiting redial 3-8 Paging 6-6
Cleaning corona wire 11-24 drum unit 11-17 laser scanner window...
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