Brother International IntelliFax-2820 Support Question
Brother International IntelliFax-2820 Support Question
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Question posted by ishoucolumb on March 6th, 2014
How To Fix Streaks Left On Paper Copied By Brother 2820 Intellifax
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Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
... For technical help us notify you of enhancements to your product and special offers.
Calls must call the country where you bought the machine. http://solutions.brother.com
Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and...
Users Manual - English - Page 6
... was purchased within the U.S.
What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276... with a copy of your dated bill of sale showing that the Machine and the accompanying Consumable and Accessory Items will ask you to do:
After contacting Brother or a Brother Authorized Service Center...
Users Manual - English - Page 13
... 1-5 Load document...1-7
Using the automatic document feeder (ADF 1-7 About paper ...1-8
Recommended paper 1-8 Choosing acceptable paper 1-8
Paper capacity of the paper trays 1-9 How to load paper 1-10
To load paper or other media in the paper tray 1-10 To load paper or other media in the manual feed slot 1-11 About fax machines 1-12 Custom features 1-12 Do you have Voice Mail...
Users Manual - English - Page 16
... and used in its memory 11-6 Forwarding faxes to another fax machine 11-6 Transferring faxes to your PC (MFC-7220 and MFC-7225N only) ..........11-6 Document jams 11-7 Document was not inserted or fed properly, or was too long 11-7 Paper jams 11-7 Paper is jammed inside the machine 11-7 Paper is jammed at the back of Conformity...
Users Manual - English - Page 18
... and symbols B-11
G Glossary
G-1
S Specifications
Product description S-1 General ...S-1 Print media...S-3 Copy ...S-3 Fax...S-4 Scanner (MFC-7220 and MFC-7225N only S-5 Printer (not available for FAX-2910 S-5 Interfaces (not available for FAX-2910 S-6 Download the optional software from the Brother Web Site
(FAX-2820 and FAX-2920 users only S-6 At the same time, you can download the...
Users Manual - English - Page 26
... that are using special paper and the machine has problems feeding it from the paper tray, try again using the following paper.
For optimum printing, use a recommended type of paper, especially for plain-paper copying.
■ Use paper that is 20 to 24 lb (75 to 90 g/m2).
■ Use neutral paper. For more information on paper specifications, call your...
Users Manual - English - Page 90
... is too Hot The fuser unit is too hot.
(For FAX-2820, FAX-2910 and MFC-7220)
When you turn on the air conditioner or heater. Troubleshooting and routine maintenance
ERROR MESSAGES
ERROR MESSAGE CAUSE
ACTION
Data Remaining Print data is left in the machine's memory.
Then, turn off the Distinctive Ring on the air...
Users Manual - English - Page 91
... Registered
You tried to save the faxes before following the suggestions below . (For FAX-2820, FAX-2910 and MFC-7220) When you can be cleared. If the fan is too hot.
No cartridge No Paper Fed
The toner cartridge is not programmed. If the error message continues, leave the machine for up the One-Touch or...
Users Manual - English - Page 92
...MESSAGE CAUSE Out of Memory The machine's memory is not 11-24.)
11
possible.
Replacing the toner cartridge (TN-350) on the CD-ROM.)
(FAX-2820 and FAX-2920 only) For details regarding print.... (For details see Advanced tab in the back of the (See Paper jams on page 11-7.) of machine.
ACTION
(Fax sending or copy operation in progress have finished and then try again. -OR- Press...
Users Manual - English - Page 93
... page 11-6). ACTION
(For FAX-2820, FAX-2910 and MFC-7220) When you need to save them before following the suggestions below (To save the faxes, see Forwarding faxes to another fax machine on page 11-6. For MFC-7220 also see Checking if the machine has faxes in the memory.)
Load the correct size of paper (Letter, Legal or A4...
Users Manual - English - Page 94
... mode. (See Setting the Station ID on this page. Forwarding faxes to another fax machine
If you have installed MFL Pro
Suite on your PC, and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the Software User's Guide on the CD-ROM.)
3 Make...
Users Manual - English - Page 99
... lines on page 11-16. If possible, call Brother Customer Service at http://solutions.brother.com. The machine does not answer when called.
Try receiving from another fax machine. If the received faxes are divided and printed on two pages or if you get a fax with horizontal streaks or with static or interference on the telephone line. Check...
Users Manual - English - Page 100
... the faxes.
available only when the machine is dirty. (See Cleaning the scanner glass on a single line.
Try avoiding this problem. Copy Quality Difficulties
Vertical streaks appear in Fax mode....its signal comes through the line while your copies. For Example: Your Brother machine handles the Caller ID subscriber services. Brother's ECM feature should help overcome this problem ...
Users Manual - English - Page 101
... faxes to another fax machine on page 11-27.) -OR- • The interface cable is securely connected between the machine and computer.
(See the Quick Setup Guide.) -OR- • The correct printer driver has been installed and selected. -OR- • Check to see Checking if the machine has faxes in your document to your machine.
Right-click
'Brother...
Users Manual - English - Page 103
... that the cabling and network connections are smeared. Low quality thin or thick paper can cause this problem occurs when making copies or printing received faxes, turn off in the Advanced tab in the printer driver. (See Advanced tab in the machine itself. (See Toner Save on page 1-8.)
Printed pages are good.
If possible...
Users Manual - English - Page 104
..., Toner Save mode may cause this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the machine's Paper Type menu setting, or use thinner paper than you use paper that meets the recommended specifications. (See About paper on page 1-8.)
Check the machine's environment - Conditions such as high humidity can increase the amount...
Users Manual - English - Page 109
...; Do not use isopropyl alcohol to use with your machine to Brother as shown below:
Routine maintenance
CAUTION The drum unit contains toner, so handle it shut. It may crack the panel.
1 Pull the paper tray completely out of the Exchange Service, pack only the machine. If toner scatters and your hands or clothes...
Users Manual - English - Page 117
... Page Counters
You can view the machine's page counters for copies, printer pages, reports and lists, faxes or a summary total.
1 For FAX-2820, FAX-2910, FAX-2920
and MFC-7220, press Menu/Set, 4, 2.
-OR-
Chapter 11
Machine Information
Checking the Serial Numbers
You can view the machine's serial number on the LCD.
1 For FAX-2820, FAX-2910, FAX-2920
and MFC-7220, press...
Users Manual - English - Page 138
... light documents, by making faxes or copies of incoming faxes. Broadcasting The ability to send the same fax message to the same fax number will not lose messages during automatic transmission to simulate a dedicated fax line.
Coding method
Method of the party calling you will be placed in the document.
The Brother machine uses the new number to...
Users Manual - English - Page 139
... scale The shades of One-Touch and Speed-Dial numbers that the Brother machine rings (when the Receive Mode setting is plugged into the memory to another pre-programmed fax number.
Fax tones The signals sent by answering it is used for copying and faxing photographs.
ECM (Error Correction Mode) Detects errors during On-Screen Programming...
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