Brother International HL-2270DW Support Question
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Question posted by mpandlar on August 2nd, 2014
My Brother 2270dw Printer Was Jammed And Won't Clear
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Related Brother International HL-2270DW Manual Pages
Users Manual - English - Page 1
Brother Laser Printer
USER'S GUIDE
HL-2230 HL-2240 HL-2240D HL-2242D HL-2250DN HL-2270DW
For visually-impaired users
You can read this manual with Screen Reader 'text-to-speech' software. Please read this .... Note: Not all models are available in the box. Please use the machine. Please visit us at http://solutions.brother.com/ where you can find a printed copy in all countries.
Users Manual - English - Page 4
...100 Paper handling ...102 Paper jams and how to clear them ...104 Improving the print quality...111 Solving print problems ...118 Network problems (HL-2250DN / HL-2270DW only 119 Other problems ......(HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132
B Appendix (for Europe and Other Countries)
139
Brother numbers ...139
C Appendix (for USA and Canada)
140
Brother ...
Users Manual - English - Page 7
... media 1 1
Print quality may cause paper jams
or misfeeds. For proper printing,...tray
Manual feed slot
Duplex tray for automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)
Tray 1 Manual DX
When looking at the same...
Tray 1 p p
Manual p p
DX p p
Choose the media type from the printer driver Plain Paper
Recycled Paper
3 Media type
Plain paper 75 to 105 g/m2 (20 ...
Users Manual - English - Page 12
...label sheet through the machine more stable at the high temperatures in contact with any Brother warranty or service agreement. Adhesives should be arranged so that are damaged, curled, ...this User's Guide. This damage may result in labels peeling off and causing serious jams or print problems. All labels used in this machine must be covered under any part... use with a laser printer.
Users Manual - English - Page 24
For more information about how to choose the settings, see Paper jams and how to clear them on page 104. If the paper continues to the machine. • You should ...paper is curled, straighten it and then put it back in the printer driver. Remove the paper and straighten it may be paper jams or poor print quality. (If there is a paper jam, see the Help text in the paper tray or the manual ...
Users Manual - English - Page 40
... You can access the Support dialog box by clicking this button.
Brother CreativeCenter (3) You can check the current driver settings.
About... (6) This will show the list of the printer driver files and version information.
Print Fonts (7) (HL-2250DN / HL-2270DW only) This will print the pages that show all the internal fonts...
Users Manual - English - Page 41
...document.
37 Right-click the Brother HL-2230/HL-2240/HL2240D/HL-2242D/HL-2250DN/HL-2270DW series icon and select Properties to access the Tray Settings tab.
1 Select Settings and then Printers for Windows® 2000 users...drop-down list. Driver and Software
Tray Settings
Note From the Start menu, select Printers and Faxes 1. The Auto Select setting will be printed from any paper source (...
Users Manual - English - Page 42
... Software
Serial No. (2)
By clicking Auto Detect, the printer driver will display
Note
2
The Auto Detect function is not available ... to turn the status monitor on, follow these steps:
Click the Start button, All Programs 1 , Brother, your machine (e.g. Brother HL-2270DW), and then Status Monitor.
1 Programs for Windows® 2000 users
38
Status Monitor 2
This reports ...
Users Manual - English - Page 61
... needs to clear them on page 104. JAM TRAY 1 / JAM INSIDE / JAM REAR / JAM DUPLEX
3
Clear the paper jam. FUSER COVER OPEN
Close the fuser cover located behind the back cover of the machine. DUPLEX DISABLED (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)
Put the duplex tray in the current driver setting. SIZE ERROR DX (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)
Set...
Users Manual - English - Page 67
... the Toner, Drum and Error LEDs are using the Brother's Windows® printer driver, you turn on the power switch. Control Panel
Print Fonts (HL-2250DN / HL-2270DW only) 3
You can print a list of the internal... The machine will print a list of the internal fonts using the control panel button or printer driver.
Keep Go pressed down Go as you can print a list of the internal fonts...
Users Manual - English - Page 104
... by referring to clear them on .
Clear the jammed paper from the ...the drum unit on page 78
Close the back cover of the printer and put a piece of your LEDs still show the same error indication ...and other print media on page 3.
Load the same size paper that meets Brother's recommended paper specifications. See Go button on again. See Replacing the drum unit on...
Users Manual - English - Page 105
...on page 60.
If this does not clear the error, reduce the complexity of these settings will...that meets Brother's recommended paper
specifications. The best combination of your document:
• Graphics 1
• TrueType mode 1
• Use Printer TrueType®...is empty, put it ready for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only.
101 See Service call error
...
Users Manual - English - Page 106
... not chosen in the printer driver.
5
Clean the paper pick-up your application to print on the size of envelopes you are using paper that meets Brother's recommended paper specifications....menu of your software. (See your application manual.)
A paper jam has occurred.
Clear the jammed paper. (See Paper jams and how to clear them on page 104.)
The machine does not print.
...
Users Manual - English - Page 108
... how to the print quality, DO NOT touch the shaded parts shown in the
illustrations. Clear the jammed paper as shown below , you have just used the printer, some internal parts will be extremely hot. The machine will flash the Error LED as follows. Wait at least 10 minutes
for the machine to...
Users Manual - English - Page 116
...itself. Be sure to return the green tab to clear this problem, especially if the machine has not ...corona wire on page 3.
5
Choose Thick Paper mode in the printer driver.
Make sure that a torn piece of poor print quality...Put in the drum unit. Rough-surfaced paper may be damaged. Call Brother Customer Service.
Make sure that you use paper that you ...
Users Manual - English - Page 123
...HL-2250DN / HL-2270DW only) 5
For problems concerning using your machine on .
Make sure that the USB interface cable is connected directly to the Macintosh and that it is connected to print from the application.
Make sure that the supplied Macintosh printer...machine is available by accessing the Brother Solutions Center (http://solutions.brother.com/). Other problems 5
For ...
Users Manual - English - Page 126
...
HL-2230/HL-2240
HL-2240D
HL-2270DW
Printer driver
Windows® 1
Windows GDI printer driver for Windows® 2000 Professional, XP Home Edition, XP Professional Edition, XP Professional x64 Edition, Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Vista®, Windows Server® 2008, Windows Server® 2008 R2, Windows® 7
Macintosh
Brother Laser...
Users Manual - English - Page 147
...and supplies (USA/Canada 142
Apple Macintosh 39, 119
B
Bar code control commands 132
Brother Numbers (USA/Canada 140, 141
C
CARTRIDGE ERROR 55 Cleaning 82 Computer requirements 125 Consumable ...TONER 55, 71
O
OPC drum 113
P
Paper 3, 126
Paper handling 122 Paper Jams 57 Paper jams 104 Paper recommendations 3 PCL printer driver 25 PRINT OVERRUN 57 Print quality 111 Print test page 61...
Network Users Manual - English - Page 3
...;)...7
3 Configuring your machine for a wireless network (For HL-2270DW)
8
Overview...8 Step by step chart for wireless network ...setup method 12
Configuration using the Brother installer application on the CD-ROM... Ad-hoc mode 15 Using the Brother installer application on the CD-ROM ... Wireless configuration using the Brother installer application
(For HL-2270DW)
21
Before configuring the ...
Network Users Manual - English - Page 13
...a wireless network (For HL-2270DW)
Step by step chart for wireless network configuration 3
For Infrastructure mode
a Confirm your machine for a wireless network. Using the Brother installer application
Using the...
See page 15
See page 18
Installing the printer driver (See the Quick Setup Guide)
Wireless configuration and installing the printer driver have been completed.
9
See page 11...
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