Brother International HL-2270DW Support Question
Brother International HL-2270DW Support Question
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Question posted by mrlmis on April 27th, 2014
Brother 2270 Printer Won't Print Getting Error
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Related Brother International HL-2270DW Manual Pages
Users Manual - English - Page 1
... up the hardware and install the driver before you can find a printed copy in all countries. You can get product support, the latest driver updates and utilities, and answers to ...Please visit us at http://solutions.brother.com/ where you use the machine.
Brother Laser Printer
USER'S GUIDE
HL-2230 HL-2240 HL-2240D HL-2242D HL-2250DN HL-2270DW
For visually-impaired users
You can use the...
Users Manual - English - Page 3
...® only 52
3 Control Panel
53
LEDs (Light Emitting Diodes)...53 Service call indications ...58 Go button...60
Print a test page ...61 Print a Printer Settings page...62 Print Fonts (HL-2250DN / HL-2270DW only 63 Print a WLAN report (HL-2270DW only 64 Default settings...64
4 Routine Maintenance
66
Replacing consumable items...66 Consumables...66 Before replacing the consumable items...
Users Manual - English - Page 37
... in Duplex / Booklet • (HL-2240D only) Duplex with HQ 1200 in Media Type to a thick setting.
Reduce Ghosting
If you are Printer Default, On and Off. Do not...the printer driver setting in Resolution
33 Note
This feature may increase.
Driver and Software
Error Message Printout 2
You can choose whether the machine reports problems by printing an error page. Improve Print ...
Users Manual - English - Page 42
... printer driver will display
Note
2
The Auto Detect function is not available under the following machine conditions:
• The machine's power switch is off.
• The machine is in an error mode...number. Status Monitor 2
This reports the machine status (any errors that may happen with the machine) when printing. Brother HL-2270DW), and then Status Monitor.
1 Programs for Windows® ...
Users Manual - English - Page 61
... front cover of a document.
If the machine does not start printing, press Go. MEMORY FULL
The machine memory is A4, Letter, Legal or Folio. PRINT OVERRUN
A print overrun occurred and the machine cannot print full pages of the machine. SIZE ERROR DX (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only)
Set the correct paper that you want to use...
Users Manual - English - Page 65
... Go button 3
a Turn off .
Release Go. The machine will print a test page. Make sure that the Toner, Drum and Error LEDs are using the Windows® printer driver, click the Print Test Page button in . d Press Go again.
c Hold down until the Toner, Drum and Error
LEDs light up. Keep Go pressed down Go as...
Users Manual - English - Page 67
... the Support dialog.
63
Control Panel
Print Fonts (HL-2250DN / HL-2270DW only) 3
You can print a list of the internal fonts by clicking the Print Fonts button in .
c Hold down until the Toner, Drum and Error
LEDs light up.
The machine will print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the power...
Users Manual - English - Page 68
... been reset to its default printer settings. See chapter 5 of default settings; The machine will restart.
64 c Hold down until all the LEDs turn off the machine. Make sure that all the LEDs turn off the machine. d Release Go. The machine will restart. Control Panel
Print a WLAN report (HL-2270DW only) 3
You can never...
Users Manual - English - Page 104
... remaining data in the machine memory.
See Acceptable paper and other print media on page 78
Close the back cover of the printer and put a piece of paper in it on your document or lower the print resolution.
100 Troubleshooting
Error messages in the Status Monitor 5
The Status Monitor will need to be...
Users Manual - English - Page 105
...that you use paper that meets Brother's recommended paper
specifications.
See Go button on your document or lower the print resolution.
(HL-2250DN / HL-2270DW only) Change the following settings in...61550; If this does not clear the error, reduce the complexity of your document:
• Graphics 1
• TrueType mode 1
• Use Printer TrueType® Fonts 1
REPLACE DRUM
...
Users Manual - English - Page 106
...printing.
Sometimes it is helpful to remove the paper, turn the stack over, and then put it back in Media Type to the machine.
Make sure the machine is powered on and that no error... Make sure that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on normal paper, Change the printer driver setting in the paper tray....
Users Manual - English - Page 115
... temperatures, and so on, may be on page 71
Put in the printer driver. See Replacing the toner cartridge on . See Safety and Legal booklet.
...For Windows®) or Print Settings on the following topics. Troubleshooting
Improving the print quality 5
If you are using. See Replacing the toner cartridge on another computer. Using non-Brother supplies may be contaminated...
Users Manual - English - Page 125
...://solutions.brother.com/. 5 Machine and print server management through Web Based Management (Web browser). 6 Code39, Interleaved 2 of 5, FIM (US-PostNet), Post Net (US-PostNet), EAN-8, EAN-13, UPC-A, UPC-E, Codabar, ISBN (EAN), ISBN (UPC-E),
Code128 (set A, set B, set C), EAN-128 (set A, set B, set C)
121 Appendix
Controller A
Model Processor Memory Interface
HL-2230/HL-2240...
Users Manual - English - Page 147
...control commands 132
Brother Numbers (USA/Canada 140, 141
C
CARTRIDGE ERROR 55 Cleaning 82...ERROR 57 DRUM STOP 57 Drum unit 76 DUPLEX DISABLED 57 Duplex printing 20
E
Emulation 121
Envelopes 7, 15, 27 Error indications (machine's LEDs 53, 54
Error...printer driver 25 PRINT OVERRUN 57 Print quality 111 Print test page 61
Printer driver 23, 51, 122
Printer settings 62 Processor 121
143
Network Users Manual - English - Page 31
... Page shows 0.0.0.0, wait for a wireless network. ("xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.)
The Printer Settings Page prints a report listing all the current printer settings including the network print server print server settings. a Make sure that the front cover is closed and the power cord is plugged in.
5
b Turn on the machine and wait...
Network Users Manual - English - Page 43
...;) Click Continue. (Windows® 7) Click Yes.
3 Follow the on screen instructions.
4 Check the diagnosis by printing the Printer Settings Page.
8
Note
The Network Connection Repair Tool will automatically changes the IP address.
Troubleshooting
The Brother machine cannot print over the network. wired/ wireless
If the correct IP address and the Subnet mask are still...
Network Users Manual - English - Page 44
... printing features? wired/ wireless
Uninstall the printer driver and reinstall it. Some security software
during the installation. Note
Allow access when the alert message to print, see Printing the WLAN report (For HL-2270DW) on page 29.)
If there is an error code on the printed WLAN report, see Troubleshooting in the Quick Setup Guide.
See The Brother...
Network Users Manual - English - Page 45
...Brother machine from your computer using the Network Connection
Repair Tool. If the Link Status shows Link Down or Failed to print, see Printing the WLAN report (For HL-2270DW... computer.
Unsuccessful i Your Brother machine is an error code on page 27.
Can you have...supplied with an available IP address? on ? Print the Printer Settings Page. wireless Wireless Link Status is ...
Quick Setup Guide - English - Page 17
...Printer Driver The XML Paper Specification Printer Driver is now complete. k The machine LED's will automatically be printed. Install the printer driver
IMPORTANT
DO NOT try to configure your
machine for 2 minutes. Finish The installation is the most suitable driver when printing... at http://solutions.brother.com/.
17 If the connection failed, check the error on the printed report and refer...
Quick Setup Guide - English - Page 32
... Indications
Blinking:
or
or
Printer LED
OFF
Toner Drum Error Ready
Printer LED TONER LOW 3 Toner Drum Error Ready
User's Guide
Chapter 4
Printer LED Toner
COVER OPEN PAPER JAM 2
Drum
Error
Ready
ON:
or
or
SLEEP DEEP SLEEP
WARMING UP COOLING DOWN 1
OFF:... twice, and then the Ready LED is on). The machine continues printing until the LED indicates the toner ended message.
32
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