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Boss Audio BV8974B Support Question

Boss Audio BV8974B Support Question

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Question posted by adambarton5083 on September 19th, 2015

Screen Not Coming On.

the radio did work fine for a couple weeks no issues then the screen would not come on. The buttons on the bottom of the screen lite up and sound works but no screen? Any help would be great thank you.

Current Answers

Answer #1: Posted by TheWiz on September 20th, 2015 6:07 AM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,434
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I recommend calling Boss Audio tech support at 805-751-4853. They should be able to walk you through some troubleshooting and start an RMA if needed.

Related Boss Audio BV8974B Manual Pages

User Manual - Page 2

To ensure safety while driving and to comply with laws, drivers should not watch video or operate the video device while driving.
User Manual - Page 3

... Camera 15 Control Panel 16 Unit keys 16 Radio Operation 18 Listening to the radio 18 Storing and Listening to a memory station 18 Automatic Memory Storing & Program Scanning 19 Media Operation 20 Basic Operation 21 Selecting Play Mode 21 On-Screen Display Function 22 Digital Video Special Function........24 Multi-Subtitle Language function....... 24...
User Manual - Page 4

...picture may become clear the temperature in the car ( refer to the electric connection) ABOUT ...it may obstruct the operation of safety devices such as air bags, as this may obstruct..., it may result in a traffic accident. Precaution THANK YOU FOR PURCHASING A BOSS AUDIO MULTIMEDIA PLAYER . ..., as this may lead to clean the screen . ON INSTALLATION DO NOT install any receiver...
User Manual - Page 5

...Video Player is designed and manufactured to respond to the Region number of this Digital Video Player, this Digital Video...Video disc does not correspond to the Region Management Information that is recorded on a Digital Video... BE SURE TO OPERATE THE DIGITAL VIDEO PLAYER CORRECTLY AS INSTRUCTED. WARNING: ...NOT REPAIR YOURSELF. HOWEVER THIS DIGITAL VIDEO PLAYER USES A VISIBLE/INVISIBLE LASER BEAM...
User Manual - Page 6

...the player. Do not place stickers or make it and conditions in advance by this player Digital Video-RAM CDV CDG Handling and Cleaning Dirt, dust, scratches and warping disc will not be kept...its case when not in the following places: 1.Direct sunlight 2.Dirty, dusty and damp areas 3.Near car heaters 4.On the seats or dashboard Disc Cleaning Wipe the disc from damaging. Label side up CD...
User Manual - Page 11

... GREY/BLACK FRONT RCH SPK. Electric Connection WIRING CONNECTION RCH IN RED VIDEO OUT(2) YELLOW AUX2 AUX 2 VIDEO IN YELLOW LCH IN WHITE REAR OUTPUT CABLE RCH RED LCH WHITE SUBWOOFER... GREY REAR CAMERA INPUT YELLOW FRONT RCA OUTPUT CABLE FRONT RCA RED R VIDEO OUT YELLOW FRONT RCA WHITE L RADIO ANTENNA JACK IGNITION SWITCH(B+) MEMORY BACK-UP(B+) GROUND(B-) AUTO ANTENNA FUSE RED...
User Manual - Page 12

...Video media which have alternate viewing angles encoded, when you see PROG op er at ion . 3 LOUD Press to switch the LOUDNESS function ON and OFF . 4 (0~9) Use to input numerical values during programming, with the BUTTONS...that these angles are available. 7 LOC/ SLOW In Radio mode, press this button to Mono will improve sound quality). In media mode, press to pause playback. ...
User Manual - Page 13

.../ PAUSE In media Playback mode, press to pause playback. Press again to restore the sound to its prior volume level. 15 BAND In Radio mode, press this button to turn the unit OFF. -11- In Digital Video Playback mode, pressing this button to turn the unit ON , press and hold to turn off the audio...
User Manual - Page 14

...Radio mode, press and hold this button to start the Auto-Program mode, during which the tuner will scan for TITLE menu ; Please see the Title Menu function. In Digital Video play mode, press this button...push to display the root level directory of a Digital Video media. Before initial use the BT , refer to see BT operation Press this button briefly to inside as the direction indicated by the ...
User Manual - Page 16

... must be used to select stereo or mono. RADIO DUAL: touch to make audio setup interface1 audio setup interface2 -14- REGION: touch to select radio frequency as follow : FORMAT TV TYPE RATING DISC...(For 4:3 TV) AUDIO SETUP Played back in LETTER BOX style. (If connected to wide-screen TV, black bands appear at top and bottom of playing discs recorded in either PAL or NTSC...
User Manual - Page 18

... when accessed using the SELECT button. -16- Control Panel UNIT KEYS 11 12 1 MIC 10 4 3 7 5 6 8 9 214 Control Panel 13 Sliding Plate diagram after remo ving Control Panel 1. And also used as an UP/DOWN knob when audio or video settings are used to have audio output of the device through the unit. 2. AUXILIARY...
User Manual - Page 19

...PORT For information about connecting a USB device, please see USB operation. 11. In media mode, pressing |>| button can also be cancelled by rotating the VOL multifunction button. 9. Press it repeatedly to select... pressing |>| button can fast backwards or forwards at the following multiple of the RADIO, DISC, USB, CARD, BT,AUX and AV; In power on the unit. OPEN BUTTON To slide the...
User Manual - Page 20

... hard to receive Press ST/MO button on the remote control or tap icon to select select LOC/DX mode of Local and Long-distance traffic news. Briefly touch " " to decrease frequency by one step of channel spacing. Touch Screen Operation RADIO OPERATION Listening to Radio Touch the RADIO ICON in home menu to enter...
User Manual - Page 28

..., when displaying No Video interface of the car A/V system, Confirm it ; BLUETOOTH PHONE 1) Make a call is made or received or the mobile phone plays music. 2. Touch the HAMDSFREE icon in the touch screen. * During operation of your mobile phone; then it will pair and connect with the bluetooth device Boss Audio of radio, CD, AUX...
User Manual - Page 29

... inputting, touch to switch the audio between the unit and your device During phone talking using the bluetooth hand free system of the car A/V system, touch icon or press button on remote control. 4) Ending a call When ending a call, touch icon or use button. 5) Switch the audio between the unit and your desired phone number...
User Manual - Page 30

The Boss Audio supports A2DP, which enables the user to stream audio from their device. 3) The bluetooth device of the car A/V system supports AVRCP, so these icons on the BT Music interface except BT Music and their corresponding buttons on control panel or on remote control are available for some mobile phone. * If you don...
User Manual - Page 31

... connect the external device with bluetooth function). -29- Touch Screen Operation AUX Operation On the front panel of this jack to replay sound of other replay equipment such as Digital Video players, computers, ... frequency. Tap to mute the sound. In radio mode, touch the screen of the icons as follow the diagram below to connect analogue replay devices(only for the Audio connect, ...
User Manual - Page 32

... on the back of the auxiliary input video show on the remote control. Tap to enter the AV IN mode. 10:00 AM As the interface show, here is only the audio output, now tap the icon, the picture of the unit . Now you can watch video or operate the video device while driving.
User Manual - Page 37

... (2)Compact Disc (CD-DA, VIDEO CD) 5"(12cm) disc 2ch&4ch line out (1)Frequency Response (2)S/N Ratio (3)Wow and Flutter 20 Hz - 20 KHz 90 dB (JIS) Below measurable limits RADIO Section: Frequency Coverage: IF:....9 Mhz 10.7 MHz 15dBu AM 530 to1710 KHz 450 KHz 40 dBu TFT Monitor: Monitor Screen Size: Color System: 7 Inch Wide NTSC/PAL BLUETOOTH: Bluetooth specification: V1.2 Class 2 Bluetooth...
User Manual - Page 38

...button. Engaging the parking brake will cause images to noise into its place The radio does not The antenna cable is not engaged Make proper connection according to the TV-set incorrectly Please switch to correct color system from menu No video...not properly fixed do not work connected Insert the antenna cable... is properly connected to the car accessory terminal,switch the ignition ...

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