Bose SoundLink Support Question
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Question posted by abdichib on July 19th, 2014
Bose Soundlink Mobile Cannot Connect Mac Ox10
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Related Bose SoundLink Manual Pages
Owner's guide - Page 2
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![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_2_1ad2.png)
...jewelry.
• Do not dismantle, open, or shred the battery.
• The battery is used only with the Bose product and the power supply provided with liquids, such as lighted candles, on or near the apparatus.
• Contains small... voltage within the specified charging time.
The lightning flash with your new Bose® product and enjoy its features. As with the system.
Owner's guide - Page 3
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_3_9cbf.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_3_9cbf.png)
...SoundLink system battery to power other regions, see the contact information included in the carton. Please dispose of a used only with its ventilation openings.
8. To return a system battery for all local regulations. The complete Declaration of time -
for recycling, contact Bose... the apparatus has been damaged in operating the SoundLink system. To prevent risk of batteries from the...
Owner's guide - Page 4
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_4_f1a7.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_4_f1a7.png)
...; speaker is connected.
• Consult the dealer or an experienced radio/TV technician for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is no guarantee that generate electrical noise
The SoundLink Wireless Music System complies with FCC and Industry Canada RF radiation exposure limits set forth for Bose® factory...
Owner's guide - Page 5
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_5_6edc.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_5_6edc.png)
Features: • Simple wireless connection using the SoundLink USB
key - English
TAB 2, 10
TAB 3, 11
TAB 4, 12
TAB 5, 13
TAB... around
your authorized Bose dealer immediately or call Bose Customer Service. Save the carton and packing materials, which provide the safest way to use it.
SoundLink speaker
Power supply
Power supply AC adapter(s)
Remote control
SoundLink USB key
1 ...
Owner's guide - Page 6
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_6_49af.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_6_49af.png)
... or a replacement power supply from Bose Corporation. Note: To reach full charge, the battery requires charging for your new system and charge the battery: 1. See "Charging the battery" on a flat, stable
surface. 2.
Plug the power supply into the DC POWER connector on the SoundLink speaker. Place the SoundLink™ speaker on page 9.
2 Be sure to...
Owner's guide - Page 7
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_7_66ed.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_7_66ed.png)
...the vertical position and plug it will automatically establish a wireless link with the SoundLink speaker. Make sure your computer. Confirm that the wireless source light on your computer ... 15 TAB 8, 16
SYSTEM SETUP
Connecting your computer to recognize the SoundLink USB key. The wireless source light should start flashing.
3. Make sure that the SoundLink USB key power light turns on and...
Owner's guide - Page 8
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_8_ebf7.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_8_ebf7.png)
..., you will not hear music through your music application.
4 When both lights change from the SoundLink speaker
Mac users: Go to System Preferences, Sound settings and make sure "Bose SoundLink Audio" is ready to always on the end of the SoundLink USB key.
To disconnect or reconnect, press the button on , and you hear a tone from...
Owner's guide - Page 9
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_9_b8ae.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_9_b8ae.png)
... source is selected
Wireless source Off No wireless connection Fast flashing: ... Wireless source is not powered Slow flashing: ......Powered and available for connecting
to the SoundLink speaker Fast flashing: ........Establishing a connection On Connected to the SoundLink speaker
Note: Each button pressed on the SoundLink™ speaker front panel indicate source selection and battery...
Owner's guide - Page 10
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_10_3b04.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_10_3b04.png)
...remote does not control any remote button except Off to turn off the SoundLink system.
Press and hold for Internet radio stations or some music applications....application you are using on your computer. Press to skip to control the music playback.
Press to select your SoundLink™ system. Press to increase (+) or decrease (-) the volume. Play/Pause and skip buttons may not...
Owner's guide - Page 11
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_11_81af.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_11_81af.png)
... using a stereo audio cable (not provided) that plugs into the AUDIO IN connector on the SoundLink system.
1. Plug the cable from the audio device into the AUDIO IN connector on the back of the SoundLink™ speaker. Set the connected device to adjust the level. Press the remote AUX button.
3.
English
TAB 2, 10 TAB...
Owner's guide - Page 12
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_12_f836.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_12_f836.png)
... enters battery protection mode to preserve battery power. See "Charging the battery" on the SoundLink speaker indicates when charging the battery is necessary. TAB 8, 16 TAB 7, 15 TAB 6, ...Green 70% or more of full charge Yellow 20% to the SoundLink speaker and charge the battery.
8
To reactivate your SoundLink system, connect the power supply to 70% of music played and the volume ...
Owner's guide - Page 13
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_13_4966.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_13_4966.png)
... for travel: 1. Wrap the power supply cord around the spool built into the top of the SoundLink speaker. Ball
Spool
9 The battery light on the back panel of the power supply. If necessary, ...unplug the power supply from the AC outlet and the SoundLink speaker.
3. English
TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 ...
Owner's guide - Page 14
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![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_14_a400.png)
...
To purchase replacement batteries, contact your thumbnail or a coin, push in the slotted knob and turn the slotted knob so the slot is horizontal. Bose cannot warrant the safety and compatibility or assure the operability of the SoundLink speaker.
3. On the new battery, turn it counterclockwise to the contact list provided in the...
Owner's guide - Page 15
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_15_2afa.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_15_2afa.png)
..., or Shun Wo CR2032 or DL2032 3-volt lithium battery. Plug the battery into any openings. Connect the power supply and charge the battery. Be sure the battery is vertical. 6. Troubleshooting
If ...Replace only with a battery of the correct type and model number. • Danger of your SoundLink™ wireless music system, use solvents, chemicals, or sprays.
• Do not allow liquids...
Owner's guide - Page 16
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_16_4f7e.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_16_4f7e.png)
...; Try the remote from a different location or try changing the location of the speaker.
My computer does not connect with the SoundLink speaker. The SoundLink system does not respond to do
My computer does not recognize the SoundLink™ USB key.
• Remove the SoundLink USB key from possible sources of the computer (if possible) or use...
Owner's guide - Page 17
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_17_4c26.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_17_4c26.png)
... Bose customer service.
13 English
TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16 CARE AND MAINTENANCE
Problem
What to do
I cannot hear music from known wireless sources of the antenna on the SoundLink USB key.
• Rotate the SoundLink speaker, or move a few feet to a new location.
• Connect...
Owner's guide - Page 18
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_18_ced0.png)
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_18_ced0.png)
... to register will be refused.
14 Place any necessary return authorization number prominently on the SoundLink speaker.
2. Wait until both indicator lights change from the speaker, it has successfully connected with the USB key. Contact the Bose organization in your local Bose dealer. When you must do to obtain limited warranty service Return the product, with...
Owner's guide - Page 19
![](/manualimages/d/f/bose-soundlink-owners-guide-8759f9f_19_3e8a.png)
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...°-113°F)
Computer system recommendation Microsoft Windows® XP or Vista Mac OS® X 10.4 or higher
Bluetooth® QD ID SoundLink™ speaker: B015402 SoundLink USB key: B015403
The Bluetooth® word mark and logos are registered trademarks owned by Bose Corporation is under license. Dimensions 6.7"H x 12.0"W x 5.1"D (17.0 cm x 30.7 cm x 12.8 cm...
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