Missing Icon I Need To Retrieve?

I NEED TO RETRIEVE MISSING ICON ON GAMES AND APPS SITE THAT ENABLES ME TO CHANGE MY GAMES AND APPS AND I CALLED BOOST MOBILE AND NO ONE KNEW OR COULD HELP ME, NOT EVEN TECHINAL SUPPORT . I WANT SOMEONE TO CALL ME , YOU PEOPLE HAVE MY PHONE NUMBER CALL. I WANT TO TALK TO REAL EXPERT NOW:

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General Support
... enter your password each time you retrieve your messages by pressing '1' when the system asks you if you a message: Press 'Menu' Scroll to Choose Ring/Vibe Scroll down to Change , and choose Ring , Vibrate Silent This option will provide instructions for establishing your phone number and press the 'call ' key) on your Boost Mobile...
General Support
... you miss 2 monthly payments in an additional charge to view Account Activity for and use all the services included in your account to make digital purchases (e.g., ringtones, games) Daily Unlimited and Daily Chat & Why did you 'll lose your Boost phone number and walkie-talkie number (if applicable). Why did my payment fail? Help With...
General Support
... need to your home screen, you receive a confirmation message. Complete the instructions on the Boost BlackBerry. If you have the BlackBerry App World icon ...phone number for your BlackBerry® Hotmail® For assistance with applications purchased from a third party content provider, highlight the application from BlackBerry App World by BlackBerry® BlackBerry Support...