Question posted by ipoSharpdur on November 12th, 2013

Boost Phone Wont Text After Activation

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Current Answers

Answer #1: Posted by BusterDoogen on November 14th, 2013 7:54 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

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This info may apply to you. If you've got bitten by the HTC Activation Bug... the fix is actually fairly simple. It's just frustrating because nobody seems to know how to try to fix it. "Try a few things and it should work."
Virgin reps, PLEASE pass this around to everyone so that they can help other people fix the activation bug. There will be no need to replace phones as a result of this issue.
If:
You try to activate the HTC EVO while your old phone is still powered on, it may fail the activation. Disable your old phone (power off, pull battery), do the swap in your account, wait until you get the email that says the swap is successful and THEN put the battery into the HTC EVO to do an activation. Yes, I know, this means no playing around with your new toy until you're ready to activate it.
If:
You were unable to do an activation due to an error like: "vDC has stopped unexpectedly. Would you like to tell HTC?"
Stop trying anything else. The phone is fixed in a state due to a bad attempt at activation that it could not complete. If you continue to try to Update Profile in Settings, you will continue to get the same error message. If you try to manually activate via Settings (Activate This Device), it will give you the error message saying to call 611 or the 800 number for customer services.
You will need to do the following:
Go into Settings (Menu, Settings), Power > UNCHECK "Fast Boot"
Power off the device. Pull the battery. Put the battery back in after a few minutes. Before you power the device on, hold down the volume down button and keep both the power button and volume down button held down.
You will boot into HBOOT RECOVERY. There will be a menu with 5 options. "FASTBOOT, RECOVERY, FACTORY RESET, SIMLOCK, IMAGE CRC"... Press the Vol Down button twice to highlight "FACTORY RESET" and tap the power button to select it.
You will be doing a full factory reset on your phone.
When it reboots your phone will attempt to auto activate... and this time it should succeed.

I hope this is helpful to you!

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Boost Mobile Knowledge Base Results

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  • General Support
    ...answers your phone: Press the 'Menu' key, then find my Boost Walkie-Talkie number? Please note that you have the capability to send contacts to you activate an iDEN Series phone. The ...iDEN series phones also have created this profile, you need to hold the walkie-talkie button to change text input mode. you can I 'm on Boost® Are my Boost Walkie-Talkie number and phone number ...
  • General Support
    ...a $0 account balance, your account will lose your service restored; Daily Chat & Text: Your daily $1 per day subscription fee will still be canceled and you restore services on...your account. Can I transfer my account balance from your Boost Mobile phone to check your account balance and your account to your account active. But it cancels and you 'll be restricted from ...
  • General Support
    ...again’. You can be active in the automated phone system may occasionally change your account PIN from 'My Account ', either online or from your iDEN Series phone. then 'Security’. ...to your phone by going to 'Settings’ Is it ? An account PIN is a unique 4-digit security code that it is entered incorrectly, your Boost Mobile phone via a text message. ...

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