My Screen Is Blank. It Wasnt Dropped At All Or No Water Damage. What Do I Do?

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Answer #1: Posted by sheana1 on October 19th, 2011 5:20 AM

sheana1

Member since:
October 5th, 2011

Points: 426,890

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First turn your phone off take the battery out and wait 30 sec then turn the phone back on if this still does not work please contact customer care at Phone: 888-266-7848 How to reach a live person: Wait for the message to go to English
Press 5
Press 2
Press 4
Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
Press 0
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