Question posted by darathan88 on April 3rd, 2014

My Boost Force Android Phone's Touch Screen Is Not Working. What Can I Do?

I dropped my phone not even from a high place and since then my touch screen has not been responding. I cant even get past the screen lock. I have removed the battery and sd card and also did a hard reset. Is there anything else I can do?

Current Answers

Answer #1: Posted by TheWiz on April 3rd, 2014 2:17 PM
This answer was accepted by the poster of the original question.
TheWiz

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Unfortunately it sounds like the screen broke in the fall. If you did a hard reset and it still doesn't work, there's nothing else you can do. A hard reset would eliminate any software issues so it's a hardware problem for sure. Since it was accidental damage, you won't be able to get it fixed under a standard warranty so you'll likely need to buy a new phone.

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  • General Support
    ...activate your IMEI number ready. New Boost Mobile® remove the battery cover and battery. Removing SIM Card: Turn the phone off ; remove the battery cover and battery With the antenna facing away from you will only work in Boost iDEN Series phones. Can I use a previously-used phone (one that the phone will need to provide us your phone, you must be subject to use...
  • General Support
    ...'ll need to return to the location where you wish to add to make a payment again, take your rechargeable card will not work ? NOTE : If you ever change your Boost Mobile phone number, your rechargeable Re-Boost Card back to the retailer where you 're ready to your account. When you purchased it .  Please note...
  • General Support
    ... Auto Answer feature that comes with a Boost Mobile phone. Place the battery in Car Kit Headset mode Auto Answer (you of activating the speakerphone. To correct a frozen screen: Remove the battery from main screen) and flip closed during a call , my phone says 'Transmitters Off' or 'Phone Off.' Put the battery back in a Boost Mobile® Most phones disconnect if the flip is near...

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