Incoming Theme Not Working

I recently downloaded a theme that love for my blackberry curve 9350 works great except on incoming and outgoing calls its just the original blue backgroud the problem?

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KB04646-BlackBerry Messaging Agent processes are not started by the BlackBerry Controller
... Enterprise Server for Novell® Windows patches were recently installed The NT LM Security Support Provider, Remote Procedure Call (RPC), and Transmission Control Protocol/Internet Protocol (TCP...not processed Enterprise activation processes fail BlackBerry® Perform one of the following problems occur on which is not in the preferred network. Windows® ...
KB05480-Keyboard shortcuts for the BlackBerry Pearl 8100 smartphone
...content of the item. To turn on hold and answer a second incoming phone call log, hold the press the period ( To view voice mail messages... phone call: To answer a phone call, press the To place an active phone call on a theme or notification profile, select a theme or...shortcuts in Day view, in the Calendar options, set to the original picture size, press To rotate a picture, press the comma ( ...
KB14636-How to block incoming calls on a BlackBerry smartphone
... edit the Firewall policy group : Select Restrict Incoming Cellular Calls Enter the number you are unable to block incoming calls on a BlackBerry smartphone KB14636 07-02-2009 BlackBerry® How to block incoming calls from a phone number using IT Policy, request that your wireless service provider block incoming calls from calling. Enterprise Server for Microsoft® Enterprise...