I Have Forgotten My Blackberry Identification Pass.9320 Curve Help Please.

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Answer #1: Posted by bengirlxD on December 11th, 2012 1:29 PM

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bengirlxD

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If you’ve forgotten your BlackBerry ID password, resetting it is quick and easy so you can get up and running again right away. All you need to do is click on the ‘Forgot Password’ link that appears on any BlackBerry ID login screen, enter the email address you used to register for your BlackBerry ID and click OK. You will then be asked to answer your security question that was set up during the initial BlackBerry ID creation. Once answered correctly, selecting OK will generate the password reset email.
The email will be sent to your BlackBerry ID email address and can be accessed by logging into the email inbox. Be careful though, because if you try the wrong answer too many times, you’ll end up locking your BlackBerry ID account.

In the event that you attempt to log in to a BlackBerry ID-enabled application ten times unsuccessfully due to an invalid password, or you answer your security question incorrectly too many times, your BlackBerry ID account will be locked. If this happens, you’ll receive an email stating that your BlackBerry ID account has been locked, and any subsequent attempts to login will be met with an error message stating that your account has been locked.

When this happens, you will need to visit this recovery website and follow the instructions to reset your BlackBerry ID password. (A link to this website is also included in the email you receive when your account is locked out.) When you access the site, you’ll be asked for your BlackBerry ID username, which is the email address you submitted at the time you signed up for a BlackBerry ID. You will then be required to answer the security question that you specified when you created your BlackBerry ID. Your secret password is not case sensitive.

After answering your security question correctly, an email will be sent to you and will include a link that, once clicked, will allow you to specify a new password.

For a complete overview of how to reset your BlackBerry ID when your account has been locked, check out KB26361 – How to reset a BlackBerry ID password after an account lockout.

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Blackberry Knowledge Base Results

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KB02830-Send the service books for the BlackBerry Internet Service
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